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Hello and welcome to Speaking of Psychology, a podcast produced by the American Psychological

Association.

I'm your host, Kim Mills and I'm speaking to you from APA's Technology, Mind and Society

conference in Washington.

This is an interdisciplinary meeting aimed at assessing current efforts to understand

and shape the interactions of human beings in technology, for identifying priorities

for future work and for promoting the exchange of ideas and collaboration among participants.

Dr. Roberta Golinkoff holds the Unidel H. Rodney Sharp Chair in the school of education

at the University of Delaware and is also a member of the departments of psychology

and linguistics.

She directs the childsplay learning and development lab, whose goal it is to understand how children

learn language.

She also conducts research on the benefits of play.

Dr. Golinkoff has written dozens of journal articles, chapters and academic books and

presents at conferences all over the world.

She has also written books for a mainstream audience such as "Becoming Brilliant,"

which is published by the American Psychological Association and reimagines what successful

learning looks like in a dynamic global world.

Thank you for joining us today.

My pleasure.

I want to talk about touch screens because they become really ubiquitous and I think

every place you turn now people either have a phone in their hands or a tablet and more

and more we're seeing people handing these devices to children at very young ages.

Is giving a little child a touchscreen a good thing, a bad thing, neutral -- what's your

view on this?

So, you know we're not going put the genie back in the bottle.

So, having a conference that APA just put on is a wonderful thing because it gives people

the opportunity to talk about the effects of screens on kids.

But I hasten to say even before I answer that when kids were reading a lot in the past,

people were worried about their eyes.

When television came along people thought civilization was over -- that kids would be

glued to screens.

So, it seems like every time a new technology comes along, people blow whistles and I'm

not sure that the whistles that they're blowing are always justified.

So even my 15, 16-month-old grandchild can't get enough of his father's phone when they

call me on face time.

There's something so appealing about having buttons you can press, right?

In the past it was turning on the light switch, right?

Now it's buttons on the phone, right?

They're calling Alaska.

We don't even know and I think something like this needs to be harnessed and that's a lot

of the papers that I'm hearing here today.

How can we use this fabulous drive that kids have to engage with technology to help them

learn?

And many of the research papers that are out and coming out are showing us that we can

instantiate learning principles using technology.

We can make it minds-on and not just swiping, but we have to think to get an answer.

We can make it engaging and not distracting when we don't break up a story with a sound

effect.

We can make it socially interactive, which we know is important for how kids learn.

So, we can instantiate the learning principles that we know work for kids learning using

technology.

So, I know these devices are still relatively new but how much do we know about the impact

of them on child development?

So, you know the thing that's so amazing is that the iPad is eight years-old.

It came out in 2010.

Yeah.

Imagine how rapidly this has spread.

The iPhone itself was 2007.

It's crazy.

It's everywhere.

It feels like we've had them forever.

Yeah and how could I live without it right?

So, in general kids learn about the world through acting on it and through interacting

with adults -- caring nurturing adults and of course other kids.

So I don't want to short-circuit that and I don't want kids to be on devices 24/7.

That said, we have to use the research to guide us.

So, for example, with Rebecca Dore, one of my postdocs at the University of Delaware,

we've shown that if a parent reads an electronic story from a tablet with a kid, versus if

the kid reads the electronic story himself, the kid will get something out of the electronic

story if they read it alone, but if they read the story with a parent they get more from

it, and that's because the parent can observe where the child is looking and talk about

what the kid is interested in.

The parent can follow the little pointing finger and the tablet doesn't know anything

about the child's life, but the parent can link up the story to the child's life.

"Oh that dog, it's just like Nana has," right?

So, no wonder kids learn more from interacting with adults around technology.

How is that different from just a paper or picture book?

Well, that's a really good question.

There is no question in the literature it's pervasive, it's everywhere, that children

learn a tremendous amount from reading with parents.

They learn the grammar of the language.

They hear academic language or expressions that they would never hear in typical conversation.

For example, I heard a three-year-old go "Poof!

And then he disappeared."

Who talks like that?

That's from a child's book, right?

So, some of those same things can happen in electronic books where the children are exposed

to new language, new vocabulary, new sentence structures, just as they are when they cuddle

up with parents with a traditional book.

What worries me as a researcher is I want parents to spend time with their children

and I have this nightmare that someone will hand a tablet.

It's probably happening today.

"Good night, Johnny.

Go read yourself a story."

Oh my god.

So, the child doesn't get the benefit of the physical cuddling with the parent, doesn't

get the benefit of the parent's language and explanations and doesn't get the benefit

of asking for information.

So, we're doing a study in my lab now with Rebecca Dore and my graduate student Daniela

Avelar where we're going to look at the affect, the facial expression and some physiological

measures, through the use of a bracelet, to look at what happens during storybook-reading,

because my hypothesis is it reduces parent stress and makes parents happy although sometimes

they fall asleep, I can tell you, and it makes children happy to be able to engage with parents

in this very close one-on-one way.

So, it sounds like what you're saying is don't use these devices as babysitters.

This is not just hand the kid the phone so he'll stop crying

Well it depends where you are.

What I would have given for a phone to hand my kid at a fancy restaurant, right?

I mean, realistically, these things can be very useful, and it doesn't mean that you

have to use them all the time.

You can use them selectively, and it also depends on what's being portrayed either on

the telephone or on the tablet.

Because this stuff is so new and because we didn't have arguments about how to instantiate

the principles of learning on these things, it's now at the right time and people are

creating more and more in the way of apps and software that shows kids things that's

good for kids that they can learn from.

Sesame Street has something called "Martha Speaks."

It's a dog, and it teaches kids vocabulary and they find that kids do in fact learn vocabulary.

We have an app we created to teach three-year-olds spatial skills to move things around to assemble

puzzles on a screen.

I can't tell you that it works yet because we don't have all the data, but I can tell

you that kids love this.

We do it in the context of a birthday party game and they keep visiting different individuals

to prepare in different ways for the birthday party.

So, it can be very powerful for children's learning.

Is there an age that's too early to hand a child a touchscreen, do you think?

I think in our society it's happening earlier and earlier, and I can't imagine having prohibitions

against it.

Now you know, the American Academy of Pediatrics came out a few years ago with a stipulation

that no child under two should get near a screen.

Yes

Guess what?

They recently admitted they did that on no data.

No data.

Shame on them.

And they have since adjusted that recommendation and weakened it.

They also recognize that kids spend a lot of time on Skype and FaceTime with remote

grandparents and uncles and aunts, and we know from research that I've done with my

long-standing collaborator Kathy Hirsh-Pasek that kids can learn from conversations like

Skype and FaceTime.

It's different than watching television.

Television isn't that responsive.

It doesn't respond to the child.

But if I call you by name, "Kim, what's this?" and I show you an action with the

doll, I can teach you that action just as well over Skype as I can in person.

So, are there guidelines for parents or some kind of like a Good Housekeeping seal?

It's a great point.

There is an organization called Common Sense Media, and they really put out interesting

information for parents about what are the movies that are good for kids.

But they're mostly in the space that's above 0 to 3 and I think they're gonna move down

into the 0 to 3 space.

Because, as I said, you know, more and more kids being handed a phone to play with while

their parent is involved in…

My kids only fought when I was on the phone, right, so if I had had something to hand them

I would have been pretty happy.

So, these guidelines and recommendations.

Are they based on unscientific evidence?

Are they looking at the psychology?

I think the Common Sense Media Group has psychologists on their staff, and they do make recommendations

based on people's knowledge, and the 0 to 3 space we still have to get there.

I'm not aware of people who are making recommendations for that space.

Now, in general, I don't want really little kids spending a lot of time on media anyway,

but there are some shows that are quite charming and nonviolent.

For example, I'm gonna give plugs here.

There's Octonauts which my grandchildren in Oakland, California, love and Puff and Rock,

which my grandchild in New York loves.

I only have seven grandchildren, perfect for a developmental psychologist, and these are

charming little shows that the kids really love and they teach about animals, they teach

about kindness.

You know we don't have Mr. Rogers anymore, but we have things like this.

Nothing will replace Mr. Rogers, of course, and Sesame Street is great.

But things like Teletubbies?

Not so much?

So, you know, Teletubbies was a little weird because they had characters who spoke in non-standard

ways.

I don't mean a British accent.

I mean, didn't sound like words.

Right many times.

But you know, the language that children hear around them and hear addressed to them swamps

any weirdness that they might hear on a particular television show.

And I remember watching episodes of Teletubbies.

It was never my first choice because of that, but it did have a nice fantasy element and

they get to take kids to see cows and go to farms, and there are so many experiences that

children don't necessarily have firsthand that they can only get mediated through media

programs.

So, the fear when I was a child, and I think you mentioned this earlier, when we were not

supposed to watch TV because it was going to rot our brains.

Right.

What does the research say now?

I mean, what do we know, like, retrospectively?

Did television have that kind of an impact on people where perhaps we're not as articulate

or bright or motivated as we might have been?

Or as critical thinking

Critical thinking

Given our current political situation.

It is the case that there's a group called the Kaiser Foundation and they do research

on media and how it is consumed and they have reported that children in the middle years

of elementary school watch approximately 40 hours of television a week.

This sickens me because think of the things that they're not doing.

They're not running around outside, granted some children live in neighborhoods that are

dangerous.

I get that, but there are after-school programs hopefully where they can play outside.

They're not interacting as much with peers.

So, as you use the word passive before, that's what TV does, and I think for adults as well

as for kids who have anxiety it calms them down, but your average kid doesn't have anxiety

problems nor does your average adult.

So, I don't, I don't see the justification for consuming as much media as children do,

and you know in the past kids might open up a book or start coloring or creating a city

out of paper.

I mean, I love kids being bored you know because then they come up with stuff.

I think it's happening less and what that means is it's encouraging less creativity

and curiosity, I think, than we've had in the past.

And also less executive function, the ability to control your impulses, to switch rapidly

and to hold things in working memory.

Because I think when you're passive and you're not trying to accomplish, you know, your ordinary

daily kinds of play tasks that you do, when you're a kid.

You're not challenging yourself enough.

So I don't think it's a wonderful thing for children to be watching as much television.

And of course how can I not mention that we have an obesity epidemic?

Of course, some of that too is from the advertising and the fact that inexpensive junk food is

often what's available.

And, for example, low income communities and is frankly cheaper.

So, that's part of the problem too.

But, yeah, it's a serious problem that we have so many kids with hypertension and type

2 diabetes and if they were running around burning off the calories they were eating

rather than sitting passively watching television and eating that'd be good.

Have you looked at all into what's on the horizon for Smart TVs that could be more interactive?

So, I love the Wii.

And, just to explain that's the technology where you can actually play physical games

like you can bowl, you can bat at baseball and do all kinds of things and play tennis.

You can work up a sweat playing with the Wii, which I think is great and I hope that we

have more things like that coming down the pike for kids and adults

Yeah.

Great.

Well, thank you very much for joining us.

My pleasure

Speaking of Psychology is part of the APA podcast network, which includes other great

podcasts such as APA Journals Dialogue, about the latest and most exciting psychological

research, and Progress Notes, which discusses the practice of psychology.

You can find all APA podcasts on iTunes, Stitcher or wherever you get your podcasts.

You can also go to our website, www.speakingofpsychology.org, to listen to more episodes and see more resources

on the topics we discuss.

I'm Kim Mills, with the American Psychological Association, and this is Speaking of Psychology.

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Cal Poly Pomona Bronco Digital Magazine - Bruce Arita - Duration: 3:43.

[Cal Poly Pomona]

[Bruce Arita '77 | College of Environmental Design Senior Vice President | Thornton Tomasetti

when I was growing up my father was first a farmer and then a gardener but

his passion was drawing so I picked that passion up from my father and I lost all

of that passion by just going through the academics of high school and when it

came time to go to college I was asked a question. What do you want to do with

your life? and I didn't know and someone had said

why don't you try Business Administration? You could always get a job

I said 'okay I'll do that.' And that's how I ended up going to Cal Poly Pomona.

Well there was a day that I remember, it was raining, as I walked through the

building I was struck by all the drawings and the models. I thought well

this is something I could probably do. So I foolishly just went upstairs to dean's

office and asked for transfer paperwork and I remember the administrative assistant

kind of stared at me and said 'You must be kidding because we just don't do it that way

And right at that moment the Dean walked out and said 'who's this?'

"Dean, this young man wants to transfer to architecture." He looked at me and he says

'You really want to come into this school? and I said 'Sure, uh, I'd like to do that

and he signed it off right there, right in front of me

So right after school I applied for a job and started drawing for a living

as we all know, we go through recessions and I was finding myself in this cycle

having to worry about my job and when we went through that we made a decision

that we would focus on looking at architecture in a slightly different way

or the consulting way, which was more of a 10 degree shift

it does take a different kind of person to do what I do now. Someone who can see an existing

built environment and what happens when something terrible happens to it

and in the worst of times that work was the most robust and most needed and I

think for the first time I actually had a client who said thank you for the work

and since then I've devoted my life to working on problems for people and

provide that support for an existing facility or a building. Over the course

of my career and I have worked on thousands of buildings throughout the

world but what most people don't realize is that superstorm sandy affected a

large portion of the East Coast but particularly at World Trade Center, which

is a 16 acre site 80 feet deep down into the ground and filled with water from

superstorm sandy and so we were able to get down there and after the water had

been evacuated and ejected we did our assessment and started to do the

evaluation of what it took to put it back to functional state.

So when I reminisce about my years at Cal Poly Pomona I remember the years being very

tough, but there were very good tough years.

The academic experience is important

but I think one needs to have that friction, that corrosion that goes

with having a full and broad life, that makes the education that much more tangible

when I got out of Cal Poly Pomona, I knew I was ready for anything.

[Cal Poly Pomona]

[Bruce Arita '77 | College of Environmental Design Senior Vice President | Thornton Tomasetti

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DRF 23: The Challenge of Digital Transformation for CV Care - Duration: 54:07.

(audience chattering)

- So I'm Sean Pokorney.

I'd like to welcome everybody

to research conference today.

We're very fortunate to be joined by John Rumsfeld today,

who's currently the Chief Innovation Officer

for the American College of Cardiology.

He's also former Director of Cardiology

for the VA Health System, prior to this job,

and he was on full time faculty

at University of Colorado as well

while he was overseeing the Cardiology Practices

at the VA.

So he's responsible for developing the long-term

innovation agenda to help the ACC maintain

its competitive advantage in the global marketplace,

investigating global and domestic market trends

in the delivery of cardiovascular care

and Health Information Technology,

and exploring new technologies

in a team-based approach to healthcare.

And so we were just talking a little bit

about the excitement of his job

and he's, in addition to this,

extraordinarily well-published and an expert

on big data.

And so we're really excited to have him

with us here today.

- Thank you.

(audience applauds)

All right, very kind.

Can you guys hear me okay?

All right.

There's always that awkward ocean between me and you.

So really a thrill for me to be here.

The last time I was here visiting Duke

as a visiting professor, Adrian Hernandez was a Fellow.

So it's been a little bit of time,

but I've had lifelong friends and colleagues here.

And so I'm talking about something today

which I think might be different

for a research conference.

But what I'm really hoping is that it's the start

of a conversation.

I know I've already started it with a lot of the Fellows,

but I'm hoping others of you,

please I'm asking you, if any of this sounds

like a new frontier, that where we need

to go in research and collaboration,

in this case between ACC and Duke,

I would love to follow up with you.

It's as much of a conversation starter as anything.

So I'm gonna talk about

The Digital Transformation of Healthcare,

more specifically, a lot of the challenges therein.

But I'm hoping to end with somewhat of a road map

or a way forward.

So let me start in the most obvious place,

which is here, which is headlines.

Okay, the hype that we're seeing around digital care.

This is not fake, this is totally real,

which is the Tricorder X Prize offered

$10 million to build a Star Trek inspired

health scanner.

This is what's happening in Silicon Valley,

this is what they're going after with a lot of money,

where they wanted to have a scanner to diagnose

all these diseases, and it was inspired

by the television show Star Trek.

We also see a lot of headlines like this.

Artificial intelligence, or AI, which is the most

common and hyped term right now in Silicon Valley

and in the tech world globally,

predicts heart attacks better than doctors.

So apparently they're way ahead of us

and we're doing this.

Now why is all this happening?

It's all happening because of what's happened

in the last 60 years with computers

and computer power.

So a little over 60 years ago,

in 1956, this is what it took

to ship a five megabyte hard drive.

This phone has 256 gigabytes.

That's where we've come in the 60 plus years.

And this is being driven by an exponential growth

in computing power which continues unabated.

Some people wondered if so-called Moore's Law

of the doubling of computer power every 18 months

would go away, but it's very unlikely to go away

and the exponential growth is likely to continue

because of the advent of so-called quantum computing

which is now no longer theoretic,

but both the Chinese, the Americans and others

are moving it forward very rapidly.

So we're gonna see this continue to grow.

The most obvious manifestation of this

is in everything else we do.

All the other sectors of our world,

the financial sector, the entertainment sector,

the transportation sectors of our economy

have undergone a so-called digital transformation,

which makes things more efficient,

makes it easier to access, gives us new power

we never had before in a more rapid way.

And so you have to ask yourselves

if we've had this computing power

and we have all this technology

and it's disrupted all those sectors,

how are we doing in healthcare?

Well, at least in delivery of healthcare,

we haven't seen anything change.

Or as Harlan Krumholz likes to say,

we're still practicing

in a department of motor vehicles model

of healthcare delivery.

Now, are we high tech in healthcare

and in cardiovascular disease in particular?

Darn right we are.

New drug, new defibrillator, new stent.

We immediately adopt them in practice.

But what I'm talking about here

is not high tech medical care.

I'm talking about health care delivery,

where you can't tell when,

except for that it's not in black and white,

you can't tell when this was taken.

By the way, you can't tell if this is a DMV

or an emergency room.

And you also can't tell if there's computers

behind those desks which might be true.

But many people would say the first step

in the digital transformation of healthcare

was the EHR which was a misstep.

I mean has that really made us more efficient and better?

Probably not, even if it's digital.

We also have this problem

and I'm not gonna spend too much time on it

'cause I get tired of it as I'm sure

all of you do, and that is hearing how expensive

and ineffective our healthcare system is,

but it is a persistent drum beat

and it doesn't mean it's not gonna force change.

Something has to happen to change the fact

that from a value perspective

we're not getting what we put into the system.

And it's not that we don't provide excellent care

to our patients and excellent medical care.

It is the delivery system that's the problem.

Just to keep it a little lighter,

we rank 169th in the world in health outcomes

between Croatia and Guam, and you know they're

not spending 18% of their gross domestic product.

I think this is actually compelling.

You know we're in trouble when Warren Buffett

refers to the U.S. Healthcare System

as a "tape worm" for the economy.

Now that's both funny but it's also not funny.

If Warren Buffett, he feels that our

U.S. healthcare delivery system is actually

a threat to us as an economy and as a leading nation

in the world, in other words,

healthcare could take us down

as an economic powerhouse.

Something is going to change,

it has to change.

And heart disease is right at the top.

We're right at the top of the cost,

we're right at the top of mostly aging population,

but also increase in risk factors.

Obesity epidemic worldwide, of course

and so forth, driving an increase in heart disease

both as a disease and in cost,

and then all this variation and stuff

we have to deal with.

So I think that there's a compelling need,

a compelling need for the digital transformation

of healthcare.

What is digital transformation?

A couple things.

First of all the DX on the screen is not diagnosis.

I know we're all a lot of clinical background here.

This is the big DX that Silicon Valley refers to.

They call it digital transformation.

And what the most obvious example,

although it's a narrow example,

is the smartphone, where the idea is

that the best technology is silent technology

that makes something easier.

That is something comes in and replaces

all these other functions you were supposed to use.

That's the ideal of digital transformation.

We just have not yet seen it

in our healthcare delivery system.

Now here's the next paradox.

Silicon Valley thinks it's already happened.

Now when I go to clinic on Thursday,

when I go back today and I go to clinic

on Thursday at the VA, I'm pretty much seeing patients

exactly the way I did for the last 20 plus years.

But boy, you wouldn't know it from the headlines

that come out of Silicon Valley.

A digital revolution in healthcare is speeding up.

Telemedicine, predictive diagnostics,

wearable sensors and new apps will transform

the managed health.

Why data analytics, remote care

and interconnectivity are prepared to transform

medical care.

I still believe all that to be true.

And these are headlines from 2017.

The only problem is I can find almost

they exact same headlines from 2010, 2011,

2012, 2013, 2014, et cetera.

It really hasn't changed

all the promise and excitement.

But what has changed is this,

is that the money going into it is mind boggling.

Over $7 billion, with a B, $7 billion

went into digital healthcare startup companies

in 2017 alone.

$7 billion startup companies only,

and that doesn't even touch, and this is bearing,

oh, this is the manifest of that.

What has that $7 billion bought us?

It has bought us all these companies.

And, by the way, behind each of these groupings

are dozens and dozens and dozens of other companies,

and the second you make this slide,

it's out of date because they're being acquired,

they're folding, they're failing, they're whatever.

So there is just a massive hype of tons of companies

trying to sell you everything

from artificial intelligence analytics

to digital health, to everything else.

It's absolutely overwhelming,

and like I said, it still doesn't really change

how I practice health care on Thursdays at the VA.

But I have buried the lead a little bit.

I mentioned them earlier.

Some of those startups will succeed, potentially.

Not one digital health startup, however,

has made it to initial public offering.

So it hasn't succeeded yet.

But what is happening is they get acquired

by these people, and these are likely

to be the drivers in the digital transformation

of health care.

And it begs the question of what our role is.

They acquire those companies.

By the way, just as an aside, why do they

acquire those companies?

Not necessarily for their technology,

they acquire them for the people.

They're trying to get the data scientists

and the smartest people inside,

and then they're trying to drive this forward.

The other thing that's kind of, I think it's missed a lot,

is what's happening in the companies

we in healthcare know very well.

And these are just meant to be examples.

So if any of you (laughs)

I can add other logos to the slide

if anybody wants.

Don't overlook the fact that the companies we've known

and worked with forever, especially in the

medical device space, and so forth,

are skating as fast as possible towards this AI stuff

and the digital health stuff.

Have you noticed they've started stopping referring

to their stuff as products

and increasingly use the word solutions and platforms.

When you hear solution or platform,

you know they are tying it to a digital health platform

and/or they're using artificial intelligence.

They're going all in on this

and the FDA has said, and we've talked to them directly,

they're already wondering what they're gonna do,

all the next generation of medical devices

that we implant are gonna have AI embedded in them.

To do what?

To predict what?

And what are we supposed to do with that information?

And the FDA is saying, how are we supposed

to evaluate that?

So if you think this isn't happening,

it's happening and it's happening fast.

And where do we position ourselves?

This is causing a lot of discomfort.

We're seeing a lot of stuff like this.

The rise of artificial intelligence

and the uncertain future for physicians.

And I don't think it's just physicians,

it's clinicians in general.

And then of course you have some people

like Vinod Khosla, billionaire,

who runs a venture capital in healthcare,

who is basically saying, do we need doctors

or algorithms, I think maybe AI will just

replace clinicians altogether.

Potentially researchers too, by the way,

I come back to that.

Because, we'll just have this.

And it actually gets so far out there

it's actually hard to tell what is,

like so many things in our world these days,

real and fake news,

that actually when I saw this headline

which isn't real, I actually paused

and thought, wait a minute.

Amazon warehouses stocked with 20,000 doctors

in preparation for healthcare launch.

Also amusing but also speaks

to this point of, if we don't take

a leadership position and know what we're trying

to do in this whole thing,

we may become commoditized in this.

There's a pretty high chance we could become

commoditized if it just happens to us,

if it's just done to us

like the electronic health record

was just done to us.

So we have one huge thing in our advantage here,

and that is this, that despite all those companies

and all that money and all that enthusiasm,

the digital transformation of healthcare delivery

hasn't happened, and one of the big reasons why

is right here.

Is that the hype is crazy, what they promise.

The actual delivery or evidence

that these things can improve how we deliver care,

much less improve the outcomes of our patients

and do so in a way that creates value and efficiency,

almost purely lacking.

And so when we go back to Silicon Valley

and all these companies, if I've learned nothing else

in the last two and a half years, is there's an awful lot

of technology in search of a problem.

And they're very overt about it, we have this amazing tech,

and you say, well, what does it do, what does it do,

they're like, well no, that's for the doctors,

or the nurses to figure out what it's supposed to do.

They are technology solutions in search of a problem.

That's not going to work.

The second thing is that evidence,

I already said this about the hype and evidence,

there just isn't much evidence

about health technology, or how to evaluate these

to show they do what they do.

And the second part of it, I just wanna say,

and can be an enemy.

You can't underestimate that most of these companies

have venture capital backing.

When they only have a little bit of time

to develop a technology and get it to market,

a vast majority of them have little to zero interest

in actually studying the impact

of their technology on patients or health care,

because what they're really hoping

is to get attention and get acquired.

They're looking for an exit,

a financial exit.

And they're under pressure from VC funding,

so you have to understand that a lot of these

are not going to be interested even

in the kind of evaluation we want.

And then last, but most important,

clinical insights and integration are largely absent.

I'm picking on Silicon Valley, but it's really true

for tech around the world.

They just fundamentally don't understand

how we care for patients, how we interact with patients,

our goal, even as care evolves, maybe away from

hospital and clinic-based and longitudinal care

and so forth, which I hope it continues to do.

They still don't understand what we're trying to do.

They lack this insight and it's really a problem

for their success in the long run.

So let me go back to the headlines I started with,

just to give a couple of examples.

So you'll notice down here in the low right,

this award for the tricorder prize,

they got 35 companies went in and 10 got to the finals.

They actually produced a product.

They gave the award, okay, last year.

But notice, and it's subtle,

but notice what the headline is.

The Qualcomm Tricorder X Prize has its winner,

but, notice the word but not and,

but work on tricorders will continue.

You know what happened is they had no trouble

getting a bunch of sensors into this thing

and get physiologic parameters, heart rate,

pulse ox, blood pressure, whatever.

They had no clue how to turn that into information,

it was just a bunch of data.

The goal for this was that this thing

was supposed to magically diagnose up to 10 diseases.

No, couldn't do it.

They couldn't figure out how to take data

and turn it into information,

probably for all the reasons that I mentioned.

And on this one, and this is a tough part

of the talk for me, because I wanna give credit

to the researchers here, because they're actually

studying whether or not artificial intelligence matters.

I want to give them all the credit in the world.

And by the way, they can't control the headlines.

But I do wanna point out that AI predicts heart attacks

better than doctors, wasn't really predicting

heart attacks and had nothing to do with doctors.

Otherwise, it was a highly accurate headline

from NBC News.

This is the actual study that it came from,

in PLOS One.

Can machine learning improve cardiovascular risk prediction

using routine clinical data.

And what I wanna point out is

all they were doing was taking that ASCVD risk score,

you know, like six variables.

That's a parsimonious risk score.

We would expect that if you added

a bunch more variables to that,

you might get a little better.

And look at what the actual results were.

Now C index, or AUC is not the be-all and end-all.

There are other ways to evaluate predictive models,

but it is what they primarily reported.

And I just wanna point out

that just that ASCVD risk score, the six variables,

did pretty good.

It had an AUC or a C index of 0.723,

and when they put in hundreds of other valuables

from machine learning from the EHR,

it went all the way up to 0.764.

Now as researchers, clinicians

and all of your backgrounds, is that important?

Is that a clinically important difference in prediction?

And by the way, it has nothing to do

with actually making a care decision.

The other thing, and I found this

pretty disappointing, including from the researchers,

which is they also did plain old logistic regression.

And they put more variables in the logistic regression

and they did just as well as the machine learning.

So this does not tell me that machine learning and AI

is this magical thing.

I'm glad they did the study,

but the result, the conclusion here

should not be that the machine learning

significantly increases risk prediction,

increasing the number of patients identified

who benefit from preventive therapy

while avoiding unnecessary treatment of others.

To me that's a conclusion way beyond.

I'm glad they did the study, but it's way beyond

the results of the actual study.

And it just screams that we need

to be doing meaningful research here,

which asks us the question and then we are objective

about where machine learning is or isn't going to be

an advantage to us.

And by the way, even where the prediction is better,

then we need to put it in and show how it changes

how we make care decisions,

integrated into care.

We've got a long way to go here.

I wanna point out this is starting to come out.

There's starting to be backlash.

We're starting to hear the venture capitals,

they're starting to get cold feet

about digital health in general and so forth.

And we're seeing more things like this,

which is going in the opposite direction

of what we want.

Eric Topol, Scripps wired for health study,

randomized trial had no clinical economic benefit

for digital health monitoring.

Poor healthcare apps could cost money,

well that's not supposed to be.

It's supposed to be helping us save money,

et cetera, et cetera.

So at the end of the day,

and I promise I'm getting past the challenges

to the potential road forward is

if digital health is the future,

the future is not here yet.

I think this is actually good news.

So despite all the hype and all the stuff,

we're actually at the beginning.

We're in the introduction to the book.

We're not even in chapter one or two,

which means we can have a role in this

and guide it forward.

I do believe this is true.

My friend, Ashish Atreja,

is the Chief Innovation Officer at Mt. Sinai,

likes to say that, in the future,

digital medicine will just be called medicine.

Okay, but there's no way we're not going to evolve

and start to adopt technologies where it makes sense.

But the question is, can we guide the evidence base

to have it there.

So with that in mind, that's what ACC is trying to do.

Now we're trying to do it, not alone,

in fact ACC will just fail miserably

if they try to do it themselves.

This is a idea to facilitate and work collaboratively

towards this, but we have tried

to put our name out there in collaboration

with stakeholders across healthcare.

And by the way, we wrote this.

We had patients, consumer groups, payers,

government, hospital and health systems,

the tech industry itself, both startups

and established companies as well as ACC involved in this.

And we did publish a few months ago in November,

A Roadmap for Innovation, how to pursue healthcare

transformation in the era of digital health, big data,

and precision health.

I'm glad it did actually get more attention

than I thought it would in the tech world,

probably getting coverage in Mobile Health News

is more important than getting coverage in

most of the scientific journals that we read,

and it did lead to an amazing amount of,

I mean ridiculous amount of incoming interest,

I was glad to hear, from tech companies

large and small saying, well are you really willing

to partner and tell us what problems to solve

and how to evaluate these?

'Cause that's what they don't know how to do,

and that's what we're trying to do.

We're still at the beginning.

This is probably too complex for the size of screen

to where you guys are.

Let me just point out a couple things.

But I just wanna, we laid out a roadmap of steps.

We're embracing that this is not easy.

But I do wanna point out that we have

a strong emphasis on what problems

we're trying to solve, which is a good place

to start rather than the tech forward thing.

That we're trying to think about workflow integration,

how does this integrate into clinical care,

even as we evolve our care models.

That we're willing to partner, or actually that

if we don't partner this is not gonna work,

and we are partnering with the tech world,

which I'll come back to.

That we need to develop a research and evaluations

network, I'm gonna come back to this

but I'm increasingly thinking this is the key to this.

That we have to figure out a way to evaluate these.

And then of course there has to be the payment model,

alignment, and this isn't a policy talk

but I'm gonna come back to that in just a second.

Generically what are we trying to do?

And I know you've heard it a lot,

but I keep trying to think of a better way

to say it, which is, okay right now

we mostly deliver care.

I like to say we deliver care cross-sectionally.

I either see my patients in the hospital

or I see them in clinic and then I say

I'll see you in either three, six, nine or 12 months,

as those are for some reason the only choices I have.

And then you come back and I see another cross section

and then another cross section.

And of course I'm missing, and this idea that when,

although I love it from a social standpoint

with my own patients, but when they come in

and I say, hey, how ya been?

(laughs)

It's ridiculous.

I have no idea what their actual health status is

over time, and how can we measure that meaningfully

in a way that matters?

So I do think we're after-- this is from our friends

at Phillips, but I couldn't find a better one.

I do think we are conceptually after this idea

of way more emphasis on when people are doing well,

why do we keep bringing them back in and re-testing them

and changing things?

That doesn't make any sense.

(audience member sneezes)

Obviously we'd like to have a focus, bless you,

to the left on prevention, and then bolster digital tech

on how we do diagnosis and treatment.

So all of this is supported by monitoring informatics

and connected care, which is the digital transformation.

None of this is gonna work without

the payment model changes.

And I'm not, again, not a health policy person,

but there's a lot of questions about this.

Well it seemed like the kind of,

like CMS backed away from the bundles,

we're still in fee-for-service,

and so what are we doing?

And I just wanted to say that I,

as best I can tell, just by surveillance

and talking to payers, government and everything,

we're still skating that way.

I still firmly believe.

It's hard to know the exact timeline

that we're skating that way.

Certainly Seema Verma has renewed

the commitment to value-based models

and there is at least one or more cardiologists

in the CMS payment group now

who have made it pretty clear they're gonna

re-invigorate the bundles and go back at it.

And the private payers are skating this way.

Even in the fee-for-service system,

I don't know how many of you saw FDA,

CMS announced new codes for reimbursement

for remote monitoring for the first time.

This does open the door.

There could be a payment model for it

in addition to chronic care monitoring.

It's a different code.

It's an additional code to get paid

for remote monitoring of our patients.

And then of course, the big disruptions,

which is, you see things like CVS and Aetna

coming together and you've seen other big things

where these large payers may not only

be bringing in a payer to be

with a health system delivery,

they may actually invent their own delivery system

and bypass the payment system altogether.

It would be very disruptive

but it may open the door to,

what do you think they're gonna be interested in

if they do that?

They're gonna be interested in the long-term

health management of the patients,

not bringing them back in to clinic

or bringing them back into the hospital.

When they're doing well, leaving them alone

and saying, great, you're doing great with your health.

So it could be a game changer.

And then that could shift the rest of the system

to stay out.

So what are we talking about with digital transformation?

I'm gonna go down a whole step here from the concept

and then get back to research before ending my time.

So Kamal Jethvani at Partners in Boston

has put out, I think, a nice way of thinking

about digital transformation in buckets.

He calls them phases and I took the word phases out

'cause I don't they're necessarily in series phases,

I think they're all going in parallel, okay,

there's four of them, but I think they require

different levels of evidence

and I think they're gonna happen at a different speed,

and so that's why I like separating them.

One is just digital tools,

and digital tools in my view

are just replacing something we already do now,

like in the hospital, like during hospitalization,

predicting risk and outcome.

A new digital tool.

I saw a nice study about a new smartphone app

that, through the camera, does a better job

of the Allen's test than we do.

Like superior, it just came out of randomized trial.

Probably that's a digital tool we should adopt

sooner than later, but it's in the hospital.

This is in-hospital or in-clinic digital tools.

The second phase of digital transformation

of healthcare using technology will be virtual care.

We're getting there.

You're seeing a lot about telehealth, telemedicine.

You're seeing some cost-effectiveness studies

that are finally positive (chuckles) in this regard.

This is replacing what you do now

to improve access, patient experience and engagement.

And we are seeing the payment models

slowly but surely move that way.

We still have some state line issues

and other things to overcome.

The things that get the most attention though,

rightfully so, I think are remote monitoring.

So this is data we didn't have before

to inform care management.

Mobile apps, biosensors, voice interactions,

a big one, including health assessment

just from hearing people speak over time.

Video, other things like this.

This is, I think, a major area

for digital transformation, one where we need

intensive evaluation for evidence.

And then the one that everybody talks about.

It's hard to get away from the phrase AI

or artificial intelligence.

So-called AI-driven care, this is where you're using

data science in evolving models of artificial intelligence

to predict, interpret, potentially provide

care recommendations and even

to the point of digital therapeutics,

that is where the AI itself is making

the recommendation for what decision's to be made,

including direct to patients.

And this is where you get out on that crazy, uh oh,

how far is this gonna go.

I would point out, and we'll come back to it

in a minute, that this is the one

that needs the most careful evidence evaluation.

So if you look across, to summarize the phases

or stages or what that takes for digital transformation,

from digital tools, virtual care, remote monitoring,

AI-driven care.

I'm just gonna, and this is just an end of one opinion.

I'm gonna say that the left side of the screen

is gonna accelerate and go very fast.

Why? Because when we have a digital tool,

we already have a criterion to compare it to,

like the thing I said with the smart phone

compared to the Allen's test.

It's very straightforward for us to assess

whether or not these digital tools,

A, work and make us more efficient,

or something we wanna adopt in care,

plus it's in our environment of the hospital or clinic.

I think virtual care is more or less a slam dunk here.

Telling me we're not going to have more virtual

longitudinal care and interaction, it's not.

The technology's pretty straightforward.

Yes we have to align the payment,

but I think it's pretty straightforward

and we're seeing some really great clinics coming.

Stanford has one, the congenital heart disease clinic

that Ami Bhatt has developed at MGH.

If anybody wants to be connected to her

and how to set up a telehealth clinic, phenomenal.

Young, early career cardiologist, who I think she's

done a phenomenal job.

Where I think we need to put all of our effort

and focus as clinicians, researchers

and the health system as far as requiring evidence

is all on the right here in remote monitoring

and AI-driven care.

I think this idea of just buying the hype

it's not gonna work, it's a huge mistake,

and I think it can actually harm patients.

Because if you're gonna use AI-driven care

on genetic screening for markers

that are not validated and then put defibrillators in them,

we're hurting them, and it's already happened.

There are already case studies of this happening.

This is where we need to weigh in

if digital transformation's gonna be successful.

So even in that AI-driven care,

on the right side where I had the red,

I do wanna be clear that it's still a spectrum.

I do think some things will come faster than others.

And I think the thing that's gonna come faster

than we think is image interpretation.

We are already seeing the big companies,

Siemens, Phillips, GE.

Whether you know it or not,

they're in their new releases of their software,

they are using machine learning and AI

to increasingly improve the views

and the interpretation of algorithms.

And I know from some of the publications

that are coming out, I know these investigators.

Publications lag where you are,

and there are cardiologists in this AI space

and the imaging interpretation space

that are further along than we realize

in interpreting images.

And yes, I am talking about things like

AI pre-reading echos, and then we'll just over-read them

and who says how many.

This idea that we scan through

and look at all the images and then,

I think that's gonna go away sooner than we think.

It's hard to say exactly how soon,

but I think image interpretation's gonna happen fast.

It's the prediction, and what we do

with predictive models and AI, that's the real challenge.

So earlier I picked on a study a little bit.

I wasn't trying to pick on the investigators

that did the study, but how it was covered anyway.

Let me give you a more recent one.

January 2018, Google, University of California,

San Francisco, Stanford and University of Chicago.

Love to see the academic and tech world collaboration.

I wanna point out that they did deep learning,

which is just another way to say AI,

machine learning, they're subtle differences.

Electronic health records, just from two hospitals.

They found 216,000 patients.

Want to guess how many data elements

that translates into?

The electronic health record?

Two hospitals, 216,000 patients.

I can tell you I was off by a magnitude,

and in fact I read it wrong the first time.

Yeah, that would be 46 billion data points.

I thought it was 46 million when I read the study

and then I realized there was a whole other comma.

(laughs) Three things.

46 billion data points.

It does show the power you can get

from machine learning and AI approaches,

that it can actually requires and handle that much data.

And look at these risk prediction models,

just real quick, we won't spend too much time on this.

But they did it at different time points.

Admission, 24 hours into admission,

point of discharge.

They were able to predict in-hospital mortality

with an AUC of 0.93, 30 day readmission

at the point of discharge 0.75,

prolonged length of stay 24 hours in,

and then even predicting what the

primary discharge diagnosis would be,

which the only comparative standard

is about 50-60% accurate.

They outperformed every existing model that we have

for this stuff.

Very impressive.

But I still wanna point out that we've had

risk prediction from the beginning of medicine.

How much do we use it and how much

does it change care decisions.

This is a new frontier of having powerful prediction,

but we still have a long way to go

to show it actually changes care,

makes us more efficient and improves outcomes,

and one of the first people to weight in on this

in Twitter was Dr. Califf, who said about this study,

"Nice advance in applying quantitative methods

"to EHR data, but be careful.

"Is medicine mesmerized by machine learning?"

That is, are we just so wowed

by the predictive accuracy, but what do we do with it.

And what he's referring here to

is an article by a biostatistician,

who used to be at Duke, Frank Harrell,

many of you will know.

I highly recommend for anybody vaguely interested

in this thing, Frank Harrell's statistical thinking blog,

or just follow him on Twitter.

Frank Harrell's a leading biostatistician

in this country and he is not buying

machine learning and AI in healthcare.

Simply not buying it.

He thinks it has fundamental flaws

in the way it approaches data.

"Cause what does machine learning and AI do?

Machine learning and AI is basically

very powerful and iterative, 'cause it learns,

but it's pattern recognition.

It classifies people into groups

and compares them.

It's not prediction.

And his point is, Frank Harrell's,

is that classifiers are far from optimal

in medical decision support.

And he's really worried that this isn't going

to inform us as well as we think it is.

And I love this analogy he draws out, a lot,

which is, a poker player wins because she is able

to estimate the probability she will win

with her current hand, not because she recalls

how often she's had such a hand when she won in the past.

And that's the difference between prediction

and classification.

So will he be right or not, I still think it's very

powerful and impressive but we have to prove

how it's clinically useful.

And then of course in Silicon Valley in the tech world

they think the EHR is truth, and that that's

all the data.

It's absolutely true, and they're totally missing

that it's only as good as the underlying data.

That's why the imaging is gonna go further faster,

because the underlying data in imaging is good,

high quality data.

Whereas all this risk prediction is still based

on observational data with underlying

data quality problems, inherent bias

and this correlation causation problem.

So we have a ways to go,

and it opens the door for research.

I hope it's an evolution in thought,

but I've been thinking more and more

that as we look at digital health

and health analytics and health technology in general,

that the way that gets translated

into the actual meaningful digital transformation

of health care has got to be through

health technology evidence generation.

That we have to figure out how to do this

and it can't be this long cycle,

academic seven plus years, phase I, phase II, phase III.

It's not gonna work.

But I do think we need evidence

and I think we have to figure out

how to collaborate on this.

ACC is gonna need to collaborate

with academic research organizations

like Duke and others who have started a little bit,

and I'll show you that in a minute,

to realize the gains of digital transformation.

And I know this is my geeky scientific thing

for the day, but it's like the Bernoulli Equation here.

What I'm gonna say is, remember in the

Bernoulli Equation as you go through that

actually the flow speeds up.

And I think right now all the technology on the left

isn't getting into our care.

It's just not working.

And I think the way to speed up

the digital transformation is we have

to put together health technology evidence,

and how we're going to generate that.

Another way to say it is that

you may also like, like Amazon and Netflix

and a new product or a new movie,

it's just not good enough.

That's not good enough for healthcare.

The stakes are higher.

We rightfully require evidence,

and, importantly, assessment of effects

when it goes into care.

Let me get to the end here

with a couple of examples.

So at ACC we are, I'm not just conceptualizing this,

we're trying to do this.

I am very open to additional partnerships by the way.

We are launching an Institute for Computational Health

with Yale, with the Data Science Math Group,

on machine learning and AI to ask actual seminal questions

about where does AI machine learning

actually gain us, where can we apply it

and gain information.

And then how do we deploy that in care,

rather than just assuming the hype of AI.

We have launched a company on remote monitoring

and heart failure.

So it's a tough area, but we are doing it.

Understand we're designing it together,

co-creating from scratch, including the

clinical enterprise and using our own practices

through the Pinnacle Registry to kick the tires

and give feedback how we want

to get this information back into the practice.

And just more generically we're trying to use

the cardiovascular practices from across the country

to work with all these start-ups

or other organizations where we're actually partnering

to either co-create for the very first time

the digital health solutions.

So in other words, not just taking them as a customer

but can we actually develop them and then test them

for evidence in practice.

So far so good, but we're right at the beginning of this.

Even though we're now getting deeper and deeper

into the tech world and all those logos,

I just wanna say that the commitment

is that we will never forget,

that no matter how fancy the digital health tech is,

that the care delivery matters.

And I think that's the secret to this

is remembering that.

We can remember the sphygmomanometer,

everybody remember that?

So the sphygmomanometer was sort of personalized data

in its day.

So before that we knew high blood pressure

predicted stroke and death.

We didn't have it.

All of a sudden we had a point of care tool

with real data that told us

if an individual patient had high blood pressure

and we could treat it.

But no matter how fancy the tech is,

and it's digital and home monitor using trends,

we still debate how low to treat people's blood pressure,

we still debate which medications to use,

and we still need to work with our patients

on adherence and how to take those meds.

It just reminds me that the tech and the data itself

can enable healthcare transformation,

it doesn't cause it.

And I think it's a fundamental thing missing

in Silicon Valley.

One last concept I wanna get across,

'cause I'm increasingly thinking about this

is we need to combine artificial intelligence

and clinical intelligence.

And what we're not after is artificial intelligence

to make decisions.

I think it's simply not going to happen,

this generalized AI thing.

I think what we want is augmented intelligence,

that it gives us information we can use

that makes us better at what we do.

And this isn't my concept, Bob Harrington,

former DCRI Director, now at Stanford, as you know,

wrote this, I love this thing.

They wrote this in January, in JAMA

with Abraham Verghese and Nigam Shah.

What this computer needs is a physician.

And talking about this idea of augmented intelligence

to make us better and sort of getting this back

on track, this digital transformation.

At the end of the day, when my daughter,

if she decides, she says she wants

to be a doctor, we'll see.

If she is, I do believe she will practice

in a digitally transformed way,

and I do believe that clinicians

who use digital medicine and digital tools

will be superior to clinicians without them,

but only if we build the evidence base.

And I'll end with one hopefully amusing anecdote

about this idea of AI or tech replacing clinicians.

I'm gonna be on a panel at Stanford

with Dr. Harrington and others,

and they want it to be provocative.

So I'm on with a leading AI data scientist from Stanford

to plan this session.

And the people organizing the conference said,

what if we did the panel topic of,

"Will AI replace Cardiologists?"

And I was gonna weigh in and say,

that's fine with me, 'cause you could probably tell

I'd be fine to tell you about this.

But actually before I could say a word,

the data scientist jumped in and said, very strongly,

"No, because it's a stupid question.

"It's never gonna happen," and this guy's right

at the front of AI in healthcare.

"It's never gonna happen and it gets

"in the way of talking about how AI can help cardiologists."

And I thought, wow, that's amazing.

And just as I was processing that,

he said, under his breath, "I'm not so sure

"about radiologists though."

(audience laughs)

Thank you for your time.

(audience applauds)

Oh good, enough time, anybody want questions,

thoughts, anyone?

- [Woman] Thank you for the very interesting talk.

My question is like if we are going so much

towards technology, in the future or like

not a very long future, but what do you think

will change in how we train our medical students?

- (laughs) Boy is that a good question.

I don't think anybody's asked me that before.

The short answer, and I'm guessing

it's why you asked the question,

is we better start changing how we train

our medical students right now.

I don't know if you've seen in the,

they have a lot of pros and cons,

but in the national health system

in the UK they have fundamentally started doing this.

They've recognized the rise

of the medical entrepreneur, for example,

that a lot of Millennials,

and what's behind Millennials, Gen Z,

thank you, I guess that'll be my children.

Yeah, they're extremely interested in this stuff,

and, in fact, comfortable with it and promoting it.

Yes, even if they wanna go into healthcare

and into medical school, but they also

wanna be entrepreneurial, they want to embrace tech.

Even if they wanna go into academics,

they want a hybrid of academics and tech focus,

even in practice they wanna be the front tech,

and they've started to put into their medical training,

courses on entrepreneurship, technology,

some, if you want, informatics and computer science.

I don't know the degree, so does every medical student

need all of that?

I guess I could make a pretty strong argument

that most medical schools in this country

still in the first year of medical school

teach biochemistry.

And my question is, is that necessary

in medical training?

There's also a big move towards thinking about

how do you get, people are gonna do

this augmented intelligence

and at the humanistic side of healthcare,

we need to be more humanistic,

EQ over IQ, this kind of stuff,

there's also that move.

But I think there's every reason to think

that we should be teaching, informing

the next generation about entrepreneurship,

digital tech and so forth, and including

in research training.

This shouldn't just be clinical training,

because look at this open space.

I hope it came across clear.

Wide open space for us to get in here

and say here's how we should be evaluating technology,

and almost no one leading in this space.

It's pretty open.

Thank you for that question.

Anyone else?

Okay, oh, yeah, sure.

- So what is that magical partnership

between tech and healthcare like?

- I like to use the word magical

because it implies things that don't exist

and so it's pretty new.

I do wanna say that there are a few places

that have started to do it.

Doesn't mean we're doing it right.

But what we've started to do,

okay, so I'll start with ACC,

'cause you should always self,

be as critical eye on yourself,

and then let me tell you about

a couple other places real quick.

We have started to form,

for the very first time,

actual partnerships.

I mean, we're not paying them

and they're not paying us.

If they're willing to partner,

if they get this, they aren't just trying

to sell us something,

I just screen all those out that do.

But if they actually get this,

and they're willing to co-create, even from scratch,

what problem were you trying to solve,

how will you use it?

They're the technology and entrepreneurs,

but we're the clinical enterprise

and we also have the practices and the care integration.

If they're willing to partner,

I'm willing to consider actual development

of the tech solutions, try them in the clinics,

and we're willing to go to market

with the brand and revenue share and all that.

So we're willing to actually, for the first time,

co-create and go to market to do that.

It's a new area, it is tech that we're working with.

I'm sorry, it is the industry.

It's a different kinda industry, mostly start-ups.

But if we're not gonna solve this,

I don't know what else we're gonna do.

So we're actually trying to build

the digital health tools we have.

I mentioned the one company we started,

but that's just one where we launched it.

We have 10 other active partnerships going

in various parts, AI, digital health,

across different conditions.

You know a lot of these are gonna fail,

'cause this is innovation and there'll be

a high fail rate.

This has been a huge shift for the ACC Board.

Several other professional societies

have asked me to come talk to their boards

about what the ACC is doing

and I will tell you they're very well-known

medical associations with acronyms you would recognize.

Every single one of them has told me no way.

We don't have the risk.

Our board just can't do this.

So we're definitely out on a limb

so we may fail spectacularly,

but I hope we'll do it with style. (laughs)

(audience laughs)

But I'm emboldened by the shifts I'm seeing

in academic research.

Academics and research are kind of bad words

in Silicon Valley 'cause they think

they're gonna get caught up

in some grant process or whatever.

But all of a sudden this is shifting

and shifting fast.

I'll just give a few examples.

Scripps in San Diego, all of a sudden,

they have a Qualcomm-funded Fellow

to learn entrepreneurship and tech evaluation

and they have multiple junior faculty

in cardiology who are studying digital health

for the first time.

And they're looking for national mentorship

and stuff but they're starting to create

an academic bridge.

You definitely see this at, a lot of these

are in California, UCSF.

The system itself has been ignoring,

the cardiology group has built a very nice

digital health platform for evaluation of

digital health tools.

They've run multiple studies.

And for the first time, the health system

is saying, well wait a minute,

maybe we could actually evaluate

the digital health tool

and it'll help us figure out

which ones we should actually put into the system.

Wow, what an idea.

Actually marrying the research enterprise

with the system.

Stanford has launched it's Center for Digital Health

thanks to Bob Harrington.

It's still young but you've probably seen

they're working directly with Apple

on the Apple Heart Study and how to figure out

detection of AFib.

You know that's being driven by

the researchers and clinicians at Stanford,

advising Apple, I think that's pretty interesting.

So those are the examples back there.

WashU is starting to try to figure out this

under the direction of Tom Maddox,

and then I'm hoping that Duke is doing this.

In meetings yesterday, including with Adrian and others,

hearing what's happening

with the commitment of the health system

for the first time and the potential learning

health system to do just this.

I know it's new and nascent

and barely being announced here,

but I'm hopeful that this is maybe the next place

that steps into this fray,

including potentially training of DCRI,

research Fellows and so forth.

And if ACC can help support that

and facilitate and get national mentorship

for these people, we're there.

Okay, that's too long of an answer for your question.

(audience chattering)

- Well you talk about how digital technology

can add value in health, and of course

our payment programs.

We want to encourage value in the delivery system,

and I know you're not the policy guy,

but if you have thoughts about whether

accountable care organizations

are an appropriate model

to encourage this type of innovation,

or what role can payers play?

- So, I think the payers have been

a obvious barrier, because the fact is

they talk about innovation and ACO models

and alternative payment models,

but they mostly are still sitting there

with actuarial tables and estimating,

they really aren't committing yet

to innovative payment models,

which would say, all right, fine.

So for your heart failure patients

will go at risk, and first of all,

we're not very good at the at risk part either,

which is the second thing,

so it's us and them.

But we haven't come together to say,

so all right, so take care of

your population of heart failure patients.

We'll pay you this much.

It would suddenly be in our effort,

it would suddenly be directly in our best benefit

and greatly the best benefit of our patients

that if they're home and healthy and doing well

we leave them alone.

Why do we keep reminding them they're sick

and bring them in and do stuff, I don't know.

Because right now the payment model

isn't set up.

So if we could get to that, that's great.

The payers, I think, are behind on that,

to your point.

I will say, and this isn't meant to be

too glass half full, cause this thing

is going way too slow.

The most common new position being created,

at private payers in the United States right now is

innovation payment model,

or chief of innovation payment models.

Blue Shield of California has one,

he's married to a cardiologist at Stanford,

and he is actually talking about this stuff.

He's admitting it's hard

to get the Blues and others to buy off on this.

But at least they are appointing people

to think about doing this.

I told ya I think there's some movement

in CMS back towards the bundles,

and back towards alternative payment models.

So it's like kinda the slow painful steps,

but they all are going in the same direction.

And what I don't know,

and maybe you have an opinion on it,

is what if somebody actually bites

and does this and shows it works.

So maybe the Blue Shield of California,

Ed Jen is his name.

If Ed puts together a payment model

that could do that and gets practices to buy off on that,

can it work?

I think a lot of the reason

the hospitals health systems,

which you know are all getting bigger and bigger

and going together, I think the reason

they haven't pushed the payers harder

on doing this is 'cause we're not sure

how to estimate at risk.

So we're really good at risk in the hospital,

we're really not good at the,

and which of these digital tools do you trust

to monitor the patients at home

and know they're doing okay.

So we're gonna have to have a skate

on the digital technology with some evidence,

the payers being willing, and then

our health system saying okay,

we're ready to go at risk.

And that's the only thing,

that they just don't know when that happens,

but I hope you think it's a realistic assessment

of the situation as of today.

Doesn't mean it won't happen, but, when.

- [Man] So with the digital equipment

that are currently available,

what are your recommendations for practicing clinicians

and what they should incorporate into their practice

and how to balance what's available

versus what's reimbursable.

- Yeah, okay, those are two important questions.

Okay, you know there's no magical answer to this,

so I'll use a story.

My wife is a hospital administrator,

ER doc by background, CMO, now COO of a hospital.

So you might imagine she keeps asking me,

'cause she runs a cardiovascular service line,

and for her system too,

they keep asking.

All right, so we keep getting pitched

by a lot of these start-ups and stuff.

We do this amazing artificial intelligence,

we do this amazing digital health thing,

I will tell you for the most part,

I'm just telling her to ignore them.

Because I don't think they have any evidence

and I don't think they can deliver.

You're just adding to the cost of care.

I will tell you that the system nonetheless

gets wowed by some of these technologies

and buys them, and then tells the individual hospitals

in the system or the clinicians,

here use this AI tool.

And all of those have failed in her system,

and Harlan told me Yale just did this,

and the same thing, it failed.

Shocking, right?

That the system administrators would buy something

that's not been proven and then it doesn't work.

So, I know it sounds crazy

with all the hype and the stuff,

but I'm sorta preaching patience

and saying I don't know, because none of them

have any evidence to tell me which ones actually work,

so why don't we go build the evidence.

They can't wait forever.

I would say the answer to that is

that a few places,

oh and this was to an earlier,

I lost the thought in an earlier reply,

so I'm glad it came back in my head,

which is, I would pay close attention

to health systems that also have their own payment model.

Geisinger, UPMC, two examples.

Geisinger and UPMC already have those incentives aligned

that if they could figure out

which of these digital tools work.

And look what's happening in their innovation section.

The UPMC innovation, Rasu, I can't remember his last name,

Shrestha, Rasu Shrestha runs it.

It was a small little innovation thing

five years ago.

He has 150 people.

You know why?

Because UPMC is actually looking to them

to do exactly what I'm talking about.

Okay fine.

Either from scratch build a digital solution,

problem, or try to solve working at the tech companies,

or take their rapid cycle,

let's test them in our system,

and if they work we'll take them.

Because we do care about the home monitoring

because we have the aligning incentives.

I'd say the system leaders so far in this

are the Geisingers and UPMC.

Some people will say Kaiser.

I think it's been more of a mixed bag

in Kaiser so far, but those three.

And then, otherwise wait and lets get

the evidence out there.

All right, well thank you for your time.

Appreciate it.

(audience applauds)

(upbeat music)

For more infomation >> DRF 23: The Challenge of Digital Transformation for CV Care - Duration: 54:07.

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Video: Scammers target consumers using digital devices - Duration: 1:51.

For more infomation >> Video: Scammers target consumers using digital devices - Duration: 1:51.

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BSc Digital Business Course Testimonial – Kingston Business School - Duration: 1:09.

Students who come on the course will be designing and developing real solutions to industry

problems and the advantage of that is that increases their employability.

My name is Darry Avery and I'm the director of learning and teaching at Kingston Business

School The Digital Business degree is a business

degree where IT is fundamentally taught in every single module that we have.

Students will have the opportunity to do consultancy projects and in those contexts, they will

always be developing business solutions or managing big data sets.

Well, the advantage of this course being situated in a business department is that we've got

many connections with business and organisations all around London and there's lots of opportunities

for entrepreneurship and innovation building business solutions to solve problems.

Students who do the digital business degree can move into careers such as information

architecture, or data analytics or project management.

Kingston Business School is a great place to study the digital business degree because

we are lucky that we got business staff and IT staff all working in the same environment

For more infomation >> BSc Digital Business Course Testimonial – Kingston Business School - Duration: 1:09.

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What is Digital Cooldown? - Duration: 2:09.

Digital Cooldown is a very practical two-week course to help you learn about

how and why you use the internet so that you can have a healthier and more

productive relationship with it in the long term. One of the things I noticed

when I went on this course was just how much my anxiety was reduced by simply

limiting the amount of time I would spend online. 90% of my negative online

behaviour changed so I'd no longer be checking things out of insecurity or

fear or anxiety. You know, everyone has a completely different relationship with

the internet but it's an incredibly emotional one and so this course is all

about helping identify what those emotional triggers are and helping you

use that self-knowledge to make long-term changes to your online

behavior. And the second reason I set up Digital Cooldown was productivity.

There is probably nothing more effective that you can do to free up time than

turning off your Wi-Fi and the data on your phone and get things done.

If you've ever complained about not having enough time in your life go on

this course. It frees up so much time. And the third reason a set up Digital Cooldown

was consent. If you're struggling to cut down on using a particular app or a

website, you know, this is cutting down, this isn't even getting rid of something

in your life, then you can never truly consent to how your attention and your

time and your life energy is being used to commercially profit others. Because

your attention is what's incredibly valuable to these companies and unless

you can control it then it's going to be a one-way relationship. And you need to

be able to ask: is it a fair exchange? So I really hope that you can join me on

this course and start having a healthier relationship with the internet. Because

the moment you stop watching this video, it's likely that you're going to fall

into the same negative patterns of behavior. And so the next time you

feel frustrated, powerless, overwhelmed... I want you to know that this course

is here for you and you can start making changes today. So I really hope that you

can join me and good luck

For more infomation >> What is Digital Cooldown? - Duration: 2:09.

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The WOW Show - Digital Cornwall - Duration: 2:16.

Hello there young humanoids I hope that you are enjoying the show

I am RoboThespian and I was created here in Cornwall. I see digital

everywhere I look. Technology is making our lives easier

and more fun and in places you might not expect. Don't just take my word for it,

what do you think, Will?

The digital world is not just imaginary things, probably

most of the products you're used to using started out in digital form and

now they've become real. It's your music, it's everything you watch, the clothes

you wear, the bicycle you ride, it's everywhere.

These days there's software in everything, whether it's your thermostat

that needs to talk to your phone or rocket ships. You'll find bits of code making

all of those things work. In fact it took over a hundred lines of code just to

make this button work. Satellite digital communications have connected us to the

rest of the world and galaxies far far away.

Advances in digital technology, allows us to create rich interactive worlds which

players haven't seen before.

We can already use our face to unlock our phone

and pay by Apple Pay and now we're exploring some different ways of using it.

The tech stuff for me is just something that enables our creativity

and definate the heart of everything we do

So we're really lucky to have colleges and universities. They're designing the

courses that find the next generation of digital pioneers. Programs connect

ambitious graduates with big companies to get them started on their digital

careers. It's really important to develop and encourage young people into the

digital industries. The highlight of the year is always our mission to Mars work

experience, where we get them to code the Mars Rover Robots, in order to get to the

Martian surface. There's just so many different options to where you want to

come in to the tech sector. That means lots of different people working

together. Lots of different people doing lots exciting things. There are a lot of

things that you need to learn on the technical side, if you have a passion for

it then go for it. Oh, it's great fun you just have to take the leap.

Digital technology is developing every day. Helping to share knowledge and inspiring

creativity. Maybe one day you will be controlling robots

like me to benefit the lives of people around the world

For more infomation >> The WOW Show - Digital Cornwall - Duration: 2:16.

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Can Digital Create Better Service At Lower Cost? | Leading in Digital | Cognizant UK & Ireland - Duration: 2:53.

What we're seeing today is a shift in the marketplace.

We're seeing a shift from what we call digital for fun which is essentially what we've

been seeing for the last few years into digital that matters.

This is actually how digital really impacts the company in terms of the way it understands

its customers, the way it understands how the products and the customers work together

and how you can harness that insight to really develop even better offerings and better services.

We're seeing more established companies really look for ways to understand how some

of the young, nimble startups are actually growing at a very fast rate by being able

to master a lot quicker than companies who have a much larger infrastructure.

We're seeing it as a trilogy.

The products and services the companies are providing to their B2B and B2C customers.

We're seeing the customers who are actually taking these products on and we're seeing

the people within the company who are orchestrating all these changes and orchestrating the communications

and the dialogue.

The key thing for us is actually how these three are connected together, how the products

and services are intelligent to learn from its' use, how the companies are actually

taking the insight from that usage and providing better and differentiated services and how

the people within the company are on a continuous journey of getting better customer insights

and improving the product or services out in the market place.

We're seeing different sectors taking up these ideas in an exciting way; we're seeing

the public sector, for example, talking to us about how they can integrate the cross-departmental

services they offer, more integrated offerings and services to the citizens.

We're seeing companies like cable and satellite providers asking us how they can compete better

with some of the startups who are no longer startups like Netflix, Amazon Prime etc and

what we're doing with these companies and these entities is actually look at not just

how we can help them engage better with the customer, their B2B/B2C customers, but also

how they can take some of the costs out from their operation by digitising that, but using

technologies like NLP, like chatbots, like robotics etc, so they can provide a better

service at a lower cost.

At Cognizant we're deeper.

Not only do we use our legacy strength in IT infrastructure and analytics, we're continuously

adding layers to our armour.

We've recently made a number of acquisitions and partnerships that really adds more of

the human dimension to our traditional approach and I think the combination between machine

learning and the newly-acquired human design and human learning is actually a very powerful

combination that I think really brings a lot of value for our customers.

For more infomation >> Can Digital Create Better Service At Lower Cost? | Leading in Digital | Cognizant UK & Ireland - Duration: 2:53.

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How Digital Gets Done | Cognizant Community 2018 - Duration: 4:50.

Good morning.

This is all about Community — this is your Community — break bread, spend time with

peers who are going on a similar journey that you're going on.

Digital invites you to build on, and to really supercharge, the tremendous capabilities you

spent years and even decades on developing.

I came to the Cognizant conference really because it's a good time to step back and

look towards the future and think aspirationally and really get a guide of where we need to

start positioning our teams and our thinking to make sure that we're winning in the future.

My colleagues have been coming here — this is their third one — and they've been telling

me for the last two that you've got to get to Community

I go to a number of industry events, software industry events, and they tend to be very

centric on the software vendor's products.

I quite like this format where they talk about multiple trends, multiple products, multiple

industries.

And what a morning it's been so far.

I mean, this is amazing — you can't make this stuff up.

I don't know whether I'm totally inspired or totally terrified.

With the speed of change that we see today we cannot have a long-drawn process — we

have to get quickly to the market.

Digital transformation is one of our core priorities.

Winning with data is one of our core priorities.

Bringing extraordinary value to the customer is one of our core priorities.

How do we leverage all of the data, both structured and unstructured, in order to really apply

AI?

If you look at human-to-computer, it's the slowest — the way we type, and we use our

thumbs — and it's just unbelievably slow bandwidth.

Don't fear AI.

For 75% of jobs, AI will make your job better.

It's taking over tasks — It's not taking over jobs.

And we should be delighted with that.

And if the last few days have reinforced anything for me, it's that there is no line now between

business and technology.

Well there was much excitement, and need I say "hype", around ICO's and cryptocurrencies,

but we are now at a point where some significant financial market infrastructure providers

are starting to say "yes".

A lot of the changes that are coming are inevitable.

And the reason why we want to embrace them is because that is how we get to steer them.

What are you going to do with that, and what can you do with that — that you didn't

know you could do before — that's the opportunity we have.

Our intention is to have people move into more complex work that people and humans need

to carry forward.

They're taking those mundane, boring, repetitive tasks out of their jobs and liberating them

for what you hired them to do: for their problem-solving skills, their creative skills, their people

skills.

Leveraging the Cognizant Community, learning a little bit more about the pitfalls that

people have experienced, is what we're after here.

There's a lot more to be learned by doing more research.

And I think Cognizant has some great examples that I think we can incorporate into our company's

implementation of automation as well.

I eat failure for breakfast.

Failure is an endemic aspect of the work that we do.

It's not that were sloppy, it's not that we're lazy, it's that we're trying to do something

so uncertain that no amount of diligent preparation can get us there.

It is not a simple concept and it's a bunch of stuff that we can barely picture right

now – like monkeys trying to invent humans and imagining what that's going to be like.

I've been in many, many technology conferences — I really didn't expect these kind of

amazing stories.

Community has set the bar for what I will measure all future conferences that I attend.

This was my first Community — it will not be my last.

Challenging us to think about leadership, and the way we serve others as an example,

to change not only our organizations, but really society and humanity as a whole.

Community is really what this gathering is all about.

Communities create connection, they create inclusiveness, and communities establish this

sense of responsibility.

I'm sure you're all very different people, who believe very different things, but you're

all present — you're all here.

To learn, to network, to exchange ideas.

And I think that is beautiful.

I would like to congratulate you for all coming together and continuing this shared experience.

Please give yourselves a round of applause.

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