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Jobs First Employment Services (JFES) SFY18 Annual Report - Duration: 8:50.
[Music]
I'm Mike Bartley director of the Connecticut Department of Labor Jobs First Employment
Services program, commonly referred to as the JFES program.
The goal of the Jobs First program is to help people who are receiving temporary family
assistance or welfare benefits find work so that they can become independent of cash assistance
and move their families out of poverty.
Every participant in the program is assigned to a case manager who works closely with them
to overcome barriers to employment and to develop an employment plan that will put them
on a path to self-sufficiency.
Special benefits are available to program participants, such as childcare and transportation
assistance, so that they can achieve their employment goals.
Participants engage in a variety of activities each week from job searching, adult education
classes and vocational skills training, to participating in subsidized employment programs
with area employers and performing community service.
Eighty-seven percent of our participants have multiple barriers to employment, and one in
five has no employment history.
We welcome the opportunity to assist all participants in our program and we have
many inspiring success stories, a few of which we'd like to share with you.
The challenges facing Jobs First Employment Services participants are extensive.
The most commonly reported barriers to employment include childcare, transportation, limited
work history, language and housing.
In addition, 22 percent did not have a high school diploma or GED.
Of all of the JFES participants, 79 percent were deficient in basic reading and/or math skills.
[Music]
Ten years ago, the JFES program changed Kimia's life.
It was getting to the point where I wasn't able to pay my rent.
I wasn't able to get any food for my son and I was scared to talk to anybody cause I didn't
want them to take him from me because that's how, basically how we got taken away from
our mother.
Kimia, a single mom, had a limited work history and was about to be evicted from her home.
She was provided with employment services that gave her the opportunity to learn how
to work in an office setting.
She later obtained a full-time office position.
Ten years later, Kimia is still employed at that office and has reached many milestones.
I have my own apartment, I have my little small family---my son, my daughter---I have
job security and I should be graduating in July of next year with my bachelor's.
Being in the JFES program, it helped me become a stronger person.
And it's empowering, it really is.
JFES participants receive services at American Job Centers located throughout the state.
The JFES program is administered by the Connecticut Department of Labor in partnership with the
Connecticut Department of Social Services and the five Workforce Development Boards:
Capital Workforce Partners, Workforce Alliance, the Northwest Regional Workforce Investment
Board, the Workplace Inc, and the Eastern Connecticut Workforce Investment Board.
The program assists a diverse population.
During the State Fiscal Year 2018, 8,924 low-income families were served.
Eighty-one percent of participants were female.
Most participants were between the ages of 21 and 30.
Niomi was a single mom of two children when she came to the JFES program.
I applied for cash assistance because I was not working at the time.
I just had a new baby so I was just unsure of how I was going to handle the things that
I need to handle in life with no income coming in.
She had a difficult time obtaining a job because she did not have childcare or transportation.
More than 71 percent of JFES participants lacked access to, or could not afford to pay
for childcare, and more than 53 percent had a transportation barrier.
One of the things that my case manager helped me with which I feel like was my number one
barrier was with childcare.
I did not have my Care for Kids active at the time.
She also sat with me and we went through the whole application.
With her barriers resolved, Niomi obtained full-time employment at a childcare center.
The JFES program actually helped me turn everything around.
Ashley is a JFES case manager.
Before she became a case manager, Ashley was a JFES participant herself.
My experience through the JFES program has helped me with my clients because I'm able
to relate to them.
I'm able to explain to them I sat where you're sitting.
I can understand the struggles just trying to get by and take care of your kids.
Every JFES client is assigned to a case manager who provides one-on-one case management services.
I really try and help them overcome their barriers and become employable.
They come in the door very nervous about starting work or finding childcare and they walk out
the door with a full time job or even a part-time job and they feel safe, they feel secure with
themselves, and they feel independent.
Chris was a single father who struggled to find work after he was laid off and exhausted
his unemployment insurance benefits.
I went to work one day after 19 years and when I went in that morning, I was called
into the office---there was like three of us---we'd all gotten laid off with no return
date, no nothing, just done after 19 years.
Chris participated in JFES Job Search Assistance workshops, which provided him with the skills
necessary to re-enter a changed workforce.
They taught me how to make a resume, and how to present yourself to, you know, current
employers, showed me how to use a computer, how to set up an email, how to do online job searches.
They helped in a big way. I mean, I learned a lot.
The JFES program emphasizes a work first approach.
Job search and both unsubsidized and subsidized employment activities
are combined with education and training.
The goal is to promote the ability of each participant to become independent of cash assistance.
Chris took advantage of the Subsidized Employment Program.
Soon after, he was offered a full time job.
I was able to go off cash assistance and support myself again.
During State Fiscal Year 2018, 37 percent of JFES participants were working.
Average wages were $11.81 per hour.
Julie Ann began working part time at Atlas Stamping and Manufacturing through the JFES
Subsidized Employment Program.
The company was so pleased with Julie Ann's work that they hired her full time.
We decided to partner up with JFES because as a woman-owned business, we believe in the cause.
We often see young women who have children and they have low income and they're struggling.
So anytime we can help a family out, we do and JFES was a perfect opportunity for us.
Connecticut's Jobs First Employment Services program is helping families gain employment
to enrich their lives without the need for cash assistance.
I feel really powerful and being a role model for my kids, that is a great feeling.
Now that I'm working full time, we are able to do special things together as a family.
I definitely feel like I have a lot more peace in my life right now.
I feel very accomplished and it makes me feel really good to see how happy my daughter is
and how well she's doing and to see the life I've built for myself.
I feel proud of myself that I actually came from rock bottom and now I'm on top again.
[Music]
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IVC Career Center Services - Duration: 3:18.
Imperial Valley College recently opened a Career Services Center
to help students find internships or jobs,
and to help businesses find employees.
We're so excited to have our center
opened finally, after years of hoping and planning
to have a full Service Career Center that provides all
of our students the entire breadth
of services typical of a career center.
And we were able to accomplish this
through funding through the Strength Workforce Program that
provided the resources and the time
in the planning to be able to do the research
to go out and visit other career centers throughout San Diego.
And we wanted to make sure that we
provided a center to our students that was top quality.
That provided all of the services
that would be expected.
So we're very happy to be here.
Pretty much, I'm at the front desk.
And when students walk in, I greet them.
And depending on what their need is, I attend to that.
So if they need help with resume building,
I'll usually refer them to Maricela.
Or if they need help with the internship program
or are interested, I'll refer them to Janeth.
And I will be the one that will schedule the appointments.
Well, as an internship co-coordinator,
it's my role is to bring opportunities for students
to be able to get those real-life experiences
through an internship.
Through my program, because it is a new program,
we have around 10 students currently doing an internship.
Applications, we have received tons.
But I'm seeing progress of looking
for those sites for the students.
What I do is I help students with resumes building,
mock interviews.
If they need help with their job applications, as well as job
search, I can help them with those resources and services
as well.
They want to learn how to make a resume
or how to improve their resume.
So they come in, we make an appointment with them,
and then afterwards, then we see them,
and we improve the resume.
If they just want a revision, I'll
go ahead and revise the resume on the spot.
In the mock interview, we have a camera set up,
so students are more than welcome to come in.
We can do a practice run with them
if they have an a pending interview.
We'll go ahead and set up that.
We'll pretend like it's a regular interview,
and then we'll record them.
So then afterwards, they can see their video,
and they can see what they need to improve on
in their interview skills.
We have a lot of services here that a lot of students
should take advantage of.
And a lot of them do.
There's quite a bit of demand for our services.
And it is really helpful for them.
As soon as I walked in, first of all, I was greeted really nice.
Everyone here is really nice.
They asked me if I needed anything specific.
I told them that I was looking for maybe a job
opportunity or an internship.
Janet was the one that helped me look for an internship related
to my career.
This is a great career center that
will help you a lot, especially when you're struggling to do
a resume or a job interview.
Because they really helped me a lot.
So take a benefit of coming here.
Currently, right now we have about 1,100 students
registered.
On a daily, we see maybe seven to 10 students a day walk in.
They sign it through our system, and then we
help them with our services.
If they want to get more information
about the internship program, they
can call our Career Services Center.
Our phone number is 760-355-5721,
and they can ask for Janeth Cruz, which,
I'm the internship coordinator.
So there's a lot of things being planned.
It's a very bright future for IVC,
and a very bright future for our students.
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Customer Video: GE Power Services - France - Duration: 4:10.
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Testimonial Video Production Services - Duration: 2:11.
Family means a lot to me.
I always told my children
to treat each day as though it was your last
and just enjoy the simple things in life.
But now, in retirement, family means even more.
My name is Adrienne.
My husband Tommy and I have five children
and we have four grandchildren.
Prior to retirement,
I worked as a registered nurse for over 40 years.
Since retirement from two demanding jobs,
I'm finally able to relax and enjoy life.
The fears I had approaching retirement were,
"am I going to be able to survive financially?"
And I'm realizing now that I have more spending money
now, in retirement, than I did working those two jobs.
The best part of retirement is having the time
to do some of the things that you always put aside,
and recently I started sewing again.
Sewing makes me feel very relaxed,
and it's very rewarding to see the outfits I've made.
I'm living my life great in retirement by being able to spend time
with my husband Tommy,
my friends, and the rest of my family.
And my day is filled with things that make me happy
like doing some of the simpler things in life,
like taking long walks and shopping
all the way to some of the more exciting things like taking trips.
Take life one day at a time.
Learn to relax, and enjoy life as much as possible.
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The Hope Center Oncology Services at Cartersville Medical Center - Duration: 2:49.
Here at The Hope Center, we have so much that goes on.
When a patient first comes through our doors
we welcome them, and we want to make sure that they feel at home.
We want to make sure that we promote more of a family atmosphere.
We don't want them to feel like they're coming into a gloom and doom place.
I want a patient to know that they can come to me for anything.
That they can come to the therapists for anything.
And we're gonna take care of them, just as we would a family member.
What patients see when they come in here is that there is continuity.
The patient then feels, "hey, I'm not going somewhere that's just a doc in a box"
"I'm going somewhere that really cares. And the staff really cares about their patients."
So at The Hope Center, we take a multi-disciplinary approach to all of our cancer patients.
We make sure that all physicians involved in a patient's care
talk on a routine basis, usually a daily basis, honestly.
We have medical oncology that's just right upstairs.
We have radiation oncology on the first level.
And so even just this morning I had the medical oncologist just swing through
with a cup of coffee and talk with me about a couple patients.
That sort of collaboration happens on a daily basis.
So it's really a very ideal situation and setup for multi-disciplinary care.
Another aspect of the program here at The Hope Center is the nurse navigators that we have on staff.
And this is a very unique service.
If there are patients that are worried about very complex appointment schedules
their job is to ensure that nothing falls through the cracks
and we move through the cancer treatment process in the fastest manner possible.
We have some of the latest technology that is available in the fight against cancer.
The TrueBeam is an incredible machine.
It allows us to treat nearly every type of tumor imaginable
in the community, with a high degree of competency, accuracy and safety.
There's no need to drive elsewhere when you can get quality cancer care close to home.
If a patient has a need, The Hope Center Foundation does what they can to cover it.
That is what allows our patients to get those taxi vouchers
if they need food from food banks, to get the gas cards that they need.
The ringing of the bell signifies the end of their treatment.
And we love celebrating that for the patients.
It's a feeling, like, I can't even describe to anyone.
I mean, it's an achievement for both the patient and for us because we helped them get to that point.
And I feel like at the very end of the day, when we go home
we need to be able to say, "hey, we did the very best that we could."
And I feel like building those relationships with those patients, that's the key to having great success.
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Monica Lenon MSP - Ministerial Statement St John's Paediatric Services Update - Duration: 3:55.
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Testimonial Video Production Services - Duration: 2:01.
I live by my motto, Carpe Diem which is "Seize the Day."
and
Life is a journey
and I'm in a later stage of the journey
but it's still a journey and it's a fun journey.
My name is Nancy.
I'm originally from Erie, Pennsylvania
but I'm now living in Daytona Beach, Florida.
I've been a teacher for over twenty-five years.
I've taught 7th and 8th grade for about fourteen,
and then the rest of the time, I taught high school.
I think for people that are approaching retirement,
the only fear that I find that a lot of people my age have, is
"Will I have enough money to live comfortably in retirement?"
Thank you to my annuity, I am comfortable.
I'm living my life great in retirement
by doing many things that I could not do when I was working
because I didn't have the time.
I have started writing, I'm more active. I'm healthy.
Emotionally, I've got a wonderful partner who makes me laugh.
And we enjoy each other's company, and we do things together.
I am living my motto of Carpe Diem.
I'm happy. I'm content.
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Top 10 Best iCloud Activation Lock Removal Services 2019 - Duration: 9:14.
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Internet Services Management session IT Connect 2018 Kenya - Duration: 1:06:28.
So I'm going to start by showing a slightly updated version
of something which Bill already showed earlier this week.
This is a world map of average download speeds,
and you can see that there are some green areas and some brown areas,
and it should come as no surprise to us that a lot of Africa is brown and gray,
which means they didn't get any data at all for those countries,
So the internet service is probably not that great.
There's a real issue in Africa with slow internet connections.
Here are some of the effects of low bandwidth.
I guess I'm preaching to the converted - if you don't have good internet,
you already know the negative effects it can have on your work and on your organisation.
These reasons here - this is a large part of the rationale
why in SIL and Wycliffe we are trying to prioritise helping people to get better internet connections
and enabling them to do more with the internet that they already have.
This is the bit that we've had already - getting the best from your ISP,
telling them when things don't work, checking the speed of your connection regularly
so speedtest.net or other services,
so then you can go back to your ISP and say "ok, it says on the contract
that you're providing us with this speed actually we're getting that speed,
please can you explain, are you having some problems.
Comparing prices - these are the figures that we had in Nigeria. 2014 you see we're paying
$800 (per year) for one Mb. 2017 we're paying $600 for 5 Mb, so things are getting better.
Part of that is because things are just improving slowly but surely,
Part of it I think is because we we were nagging our ISP and saying
"Hey, why are you giving us this, when I can get this from another
provider, this better deal or cheaper deal,
so yeah that's part of getting a good deal for your internet connection.
I would advocate being a bit of a nuisance
with your ISP - not that you have a bad relationship with them but try and be
that squeaky wheel. We have a saying in English "the squeaky wheel is the one
that gets the grease", so the customer we never complains, who never phones up
when the connection goes down is going to be a low priority for your ISP.
They're not going to bother whether they have a good connection or not,
because they're getting money from them, and they never complain about it.
If you can become the squeaky wheel, the the one who has a reputation in your ISP's office,
when you phone up and they say "oh no, not that one again", then it can actually benefit you,
it can help you get a better deal.
One other aspect of this that we've touched on in some other sessions here
here and that is, our traditional model and I guess for many organizations a
traditional way that you get internet in your offices is to have everything
centralized so in the left column I've put the advantages and disadvantages of a
centralised connection. That means that you have an ISP that you plug into
your firewall or your router, and that goes to your whole network or to part
of your network with several users or sometimes even several hundred users.
So you have one internet bill, one bill to pay, so in that sense it's easy
to manage. You can centralize all of your filtering
and anything that you want to control on that internet connection.
Disadvantage can be that to users it's just another resource, and you may go
around the office and find users listening to online radio, playing videos,
and doing all kinds of other things that slow down the connection
for others. And sometimes it just doesn't compute
to the users that what I do with the internet connection is affecting the guy
in the next office, that it's actually to slow for him to do his email perhaps.
That's some of the issues with a centralised connection.
So what we've started doing in SIL is we've started thinking, how about having
a decentralized connection, how about handing out modems to users and getting
them to connect through the modem. And in some cases it seems that that actually
can get a faster, more reliable connection. But it also has its
advantages and disadvantages. You might consider it an advantage that the user
can budget their own usage. So you put the responsibility in the users' hands and
you give them a chunk of money every month and you say okay this is your
internet use. And they know that if they get through that in one week then
they're going to have no more internet the rest of the month. And that can be a
good thing if you're trying to teach stewardship of the resources.
It can be a bad thing because then they will come back to you and they will ask you for
more money, and you have to get approval from the management, and it can become a headache.
Of course that means the connection can be available anywhere or
anywhere that you can get the 3G or 4G service. It's it's also open to abuse.
Where's the content filtering system? If you have a user who's using a modem,
it can prove a temptation which for some can be hard to resist.
There are ways to get around that, which again give extra administrative headache.
You can get filters that can be installed on individual
computers, but it all has to be maintained by the IT guy. So it's not like one solution can fit all.
It's a different kind of solution which may suit
some places more than others. So that's something to to think about.
So I want to open up a bit of discussion about this, specifically on this topic
of whether to have a centralised internet connection everybody connects to or to
have it decentralised with a user or small group of users with their own modem.
I'd like to ask, what kind of experience have you had with this in your organisation?
Have you tried out this decentralised approach, and how did it go?
Mark will be taking notes, by the way.
Yes, Emmanuel?
In SIL Cameroon we have
thank you can follow on I visited Cameroon in January and Romanian gave me
a mask for the work Network when I found that I could get a local one that was
quite good quite good speed and I didn't have to share it with anybody else
so I say that thing's been proofed in Cameroon but I left that wasn't really a
possibility of being oversold and it was slow when so on so two things there one
things change over time so you need to recheck these things and two you can get
people off I actually had a colleague sakes I can go down to the local
internet and get faster speeds why can't we get it here in the office
and I said Emily neat people are normally pay ten maybe how many devices
we've got an and network in the region of 90 to 120 yours so I mean that gives
you an idea that if you can decentralize it is an event here but then you've got
other considerations like everything what set of problems would you like
thank you we have four players one of them is centralized connection
guess they would review firewall that's it obviously for some for some more
working with us sometimes they get a good connection with hostility we have a
centralized in action but I also learned a little my fire break on mine but I
keep on like this and I keep a small one and then if there's a meeting at a
building then where we don't they are at a neighbor's place or somebody's taking
me home or across the street another place where we don't have a connection
they can take this this rate law
it just gives
so your question was about as it doesn't anyone use either one or worry
so what are you using your birthright so no centralized decentralized yeah
especially if you have these centralized and if you come across issues well I
can't say much about that would result if you get but so we have an automatic
failover or it's another manual but it happens so so this decentralized
anything that doesn't work anymore suddenly you see people hoping online
they used to be connecting and well for me like management what if you are what
I'm trying to do is organize reimbursement or people because some
people are connected other people are not so how how does that work
I don't have any answers on that but I would like to I think the idea is great
when people start connecting anyway so that is plug USB sticks continue to
avert it but ya know like this trip through the big board so that people get
everyone I see but I am I think it probably depends a bit on the size or
position well so in some places we have only met two people or three people
sitting there so it's much easier to say wrong if it doesn't work like giving you
your own key and attracting a lot as well so then it's probably not even
really investing in us that we are so for bigger offices I think sounds
delightful as this is probably heard nobody gonna need two or three people
yeah the decentralized Authority workers
okay so one thing think I touched on this note is when you
have a decentralized solution you don't have any kind of content filtering in
place or also it lacks the blocking that you would have with a centralized
firewall you can block certain types of malware and different things is there
any solution so we deploy circles and protective and the nice thing of input
justifiable are it already identify the product but it also allows to any point
so the nice thing of that is it yeah you're looking to settle clouds for the
management console of the circles then you can push policies to endpoints so it
doesn't matter if there are be maintained like the office network
saying you really post people perturbation to the client itself so
that's in this case as we can you can also block certain websites also skilled
certain things that let for top of Facebook the Freiburg thanks it's not
possible so that you can begin it on the endpoint itself so that'll be in a
decentralized solution would still be centralized how much is it working yeah
because we our organization it's a central optional service it means that
it's a purchase for a global organization and because of that I think
we had like over a thousand licenses and we would
probably I think we've made six the lives who use it we do something like it
rather or something like that that's pretty cheap if you look at the list
right it's like incredibly expensive but
something along those lines what I remember but I can confirm the price if
you want but obviously the bigger amongst you get the higher discount you
guys know so we we ate the fruit circles and kids depended and so the red book
was the cheapest the biggest and Indians we got a deal so the more you might get
boat with a supplier I don't know to be honest a Marcel nothing that wonderful
together we TV as well it's great a promoter a little penalty do is pray
just to I like his price I asked for something similar and with the quantity
of users I love 50 or 60 users and when I asked for a quote in Germany the cost
was about 50 euros for three years which is still substantially less than what
you would pay when you buy it when you buy it outright in the in their store
but to begin this is where the quantity really matters
I was aware that first but uses that the debtor or IPP both within our what they
use accessible was yet definitely over with any basic building using the DMS
they did another thing I think caps things like no websites reported back to
their controllers ways around it if you want to get around it can also be an
issue when you have decentralized connection it's easy to set up on the
central network to like idea that's that when using modems
just one more thing about negotiating if you have an antivirus solution every
single company if you want to move to a different vendor that new vendor will
always give you what they call them cross update so if your role
subscription is still running even if it's only for another 14 days they will
give you a hefty discount because you're switching to a new company
so maybe the original provider if you go to them yeah and with use mid-center say
you have a DVD subscription I should have said that
say you have an ABG subscription that you're still then you still have and you
have another three months left on it you go to so close in-state look I still
have this old subscription here and I need a I need pricing based on moving
away from that product going to the next they'll discount you up to it sometimes
up to 70 or 80 percent for to the person 3 year period so that's something to
consider when you're okay and then you get online or it's a separate software
package solely for content girlfriend but it's called covenant I've seen that
around does it just send a list of your web history to you it's a while since
I've actually been involved with somebody using it I think it does both I
could be Ross okay I'm very sure it does stop so I could be wrong on that it's a
wireless inside
so we if you business in our environment we don't have control on all so we can
reverse things so what we end up doing is that there is a pianist for the next
secure the other one is free I know and I think subscription so that's what we
did which means everybody's penis to the next intro and that filters connect and
that's very important for us because we don't want students important
yeah okay thank you so can we move on to something slightly
different or rather finish the last one we
actually use and smaller offices that a consumer device called a circle that
works really well this need that this
filtering things they have mobile devices where you share both so I think
there should be some certain files related to that in the courses 2017
English for well maybe you're not the information okay so let me move on to
something related but so far we've been when we started off talking about
external issues so basically how do you make sure you're getting the very best
deal coming into your office how do you maximize the bandwidth minimize the
money pay pay and all the rest of it so that's one big topic but the other one
is related to the internal connection on your network so basically any maximize
your use of the Internet how do you make sure that you're actually getting the
best and then the internet that you're buying so I want to touch on a couple of
topics relate there are some people in the room who
will recognize some of these comments because their comments made when we
asked people in last year's I took a note conference what kind of issues and
problems are you experiencing in your organization business for asylum with
with people and a recurring theme in the comments were things about controlling
the internet connection users doing things that they shouldn't connection
being slow because of factors on the on the network and yeah a lot of it related
to what users are doing with with the connection so I just wanted to address
that and I want to start off you know as IT people are at least for myself the
default way that I think about solving the problem is can we find a technical
solution can we put some clever software or hardware which will help us to solve
this problem and that's my kind of a natural way of thinking so I want to
start off by looking the other side this is the human planet side because no to
the size of this issue I think there's people serving as a technology side so I
want to just share some kind of principles for what I call bandwidth
stewardship by making the most of what you the internet moment that you have so
first of all I would say involve the director if you consider there's a
problem in your branch with the way that people are using the internet that it's
not being made available for the core business purposes that it should be then
involve the as an early state to try and get his or
her support get him or her to understand the problem and to understand that
probably actually we can do something about it not to solve it completely but
there may be some things we can do to improve it and if he can see what he or
she can see the connection between the issues on the local network and the
business purposes of the organization then there's a good chance you can win
win the person over to allow you to try to improve the situation or the local
network so the second thing I thought of there is about user policies now I put
on the Nats inside 2018 English internet services management I'm going to word
document with some sample policies so they're from Asylum Nigeria which is
part of my work just some kind of sample text to get you thinking about how you
might what kind of policies you might get who uses to sign about Internet use
and of course somebody can cite something do the opposite or they
disagree to do but at least you can point back at it and say well actually
yes I do have a problem with the way that you're watching lots of YouTube
videos because you sign a policy that said that your internet views were not
infringe on other people's ability to use the internet for business so it's
something you can point back to also I would say it should the policies should
be formulated in a way that they reflect the core business needs so prioritizing
the internet use for the things that people really really need to do like
email for example in most of our cases and then also they should be realistic
and impossible so you should have specific forces like for example in
Nigeria group you have a policy that says if you need to download a file
during business you can download things that will take
no more than ten minutes to download if it's going to take more than ten minutes
to download or if you start downloading in you see it's going to take more than
ten minutes then please don't download it during working hours
wait until after 4:00 p.m. or send an email to me
download it of the night and put it on the network for you by the morning so
you can have things like that which make it very very clear to your users what
they should do and what they shouldn't do and when so obviously try not to make
it over complicated one other thing that I would recommend
is restricting use of certain software and maybe people in your organization
who need to use Dropbox for example but probably not every single person and
many users who actually use a program like Dropbox to synchronize files they
may not even realize how much bandwidth is taking up in the back row well they
may have it set up so that they're synchronizing files that they really
don't even need to synchronize so that can be one issue so I would recommend
having a policy that restricts the use of certain software like that and
another thing I'll give an example my my wife and I are having struggles
sometimes with our children twins eleven years old they wanted smartphones for
Christmas all their friends have smartphones and we're the bat parents
didn't my smartphones I finally relented and we gave them our own used
smartphones before Christmas and one of the things my wife keeps telling me is I
want the twins to think that you know everything that they're doing online I
want them to think that you can see everything and you can check everything
of course I can see in the chat quite a bit when I when I log in using their
email counterfeit CPU chip as in different
things but it can be good for your users to think that you are somehow you have
the ability to check everything that they're doing online we know that it's
something partly true you can check some things you can find
that some things but not everything but in a sense your users should have I
hesitate to say it but the healthy fear like the IT department or a respect
rather than the IT department that that you can actually find that had the
Internet has been being used so I just want to ask again
discussion time has this reminded you of any particular thing that you have in
your organization something you'd like to share related to this much doctor
I think what what I'm seeing here is a great things I I've noticed that the
first one for me has always been dedicate the users
I had a user many years ago the when I looked through the logs I was able to
see that it uploaded a lot of pictures to your answers and I went to mobile to
this person and the person said I didn't do anything
oh I can show you but he did and that was what you said about the fear of the
IT department I think the danger is that people are starting to be afraid of
doing anything at all so the first point for me is educating the users and just
tell them in a nice way before you go to the director but if you have done with
the hogging here in a low balance situation and you know a lot of you
who's doing it then yeah definitely needs to comfort pop the bottom because
the first thing I think is to ask much to talk to the users before you talk to
anyone else because it's it's like with anything
bill I don't like what you're saying but I should go to you first tell you
personally bill I just don't like what you're saying
instead of telling everyone your so I know you're looking at me so I
figured that was a good way to just take this point my members say is that to
speak to the users because it helps to mitigate the situation if you have to
speak the five users in one day then great if that doesn't help then get
mother's in clause any first instance Harold Center a few years ago something
retracted down very we plead to one particular MAC address always longed to
that MAC address and almost like me not but somewhere else with a different
matrix this person made about three or four times as much grace I was always
using these using different sheet of whatever and we eventually had four
actually capture some of the files that will be transmitting some new channel
that baby just been born and the pictures were being uploaded to
grandparents and fast policy career which because of the people we knew we
had outside entity to one particular individual situations so I would suggest
quite a lot of users have no idea about how much bandwidth what they're doing is
using a bit of a something soft the educational approach yeah and I love
what you said riveted on the practical
like the one you may download first was the age long be that these active I
think that's very the people that and so I think I'd love to think the
poor of those that's examples but yeah I think so
I agree both also wants I think with Priscilla share the thing is what I want
to prove that is most of you don't want to be situation where people feel it's
very using IT systems so I think the dignity you know say well where their
privacy and like personal contact with partners that was very important to have
to be very sensitive thing but at the same time I also think there is a risk
in IT department because I could put a piece of the internet and and that's why
I like with you right there is not equal the director and let it be director for
HR zing as well so the role of the IT department we get specific technology
and make sure that he's really obviously gave you I think but the immense per
organization probably was it the CEO level of the IT person is political to
certain people but I IV hesitancy to say yeah you not me to confront people with
certain things yeah it's practical things but time
thanks for that I think you need a balance really hard to get that and the
thing is like you're saying it's not the IT department that makes the decision
that has to be leadership make broad decisions that give apply effort for the
whole organization and such for your location where you are we've got
accustomed to being the boss and that's not the case we're not the busts where
the Estonians and our directors make the decisions and we have to let them make
the decision so we get input we hopefully are able to give input but the
decision is ultimately not ours other people who are responsible for for the
whole system and said okay let's come
thing is to assume the best of the people you know even if that computer is
sucking half of your bamboo don't start up quite seeing what they're doing
because it's often not actually the case
yes this integral is a very good thing and the other side of it is and I don't
want to sound spoiled but we all decompress we all need to laugh we all
need to versions and if there were a way to make compromises where we locally
downloaded funny that use locally downloaded some pictures and made low
bandwidth alternative to decompressing and having some things maybe that may be
something to look into okay thank you for that let me just move
on to you oh it's nothing once more thing it's helpful I put this here
because you can use some kind of practical illustration like a tank of
water and the use of different taps around your house which enter the tank
if the user doesn't really understand that their internet users
acting everybody else's Internet then they can use some other simple
illustrations like that to to bring home the point and to make it clear that
bandwidth there's a pilot resource Dolby news okay another thing I wanted to
touch on is technical solutions are moving from human solutions and
technical solutions I want to hear about how weather in your organization you're
found a good way to isolate who is actually using the bandwidth and what
they're using it for whether you actually have a good way to monitor your
internet connections there's one product called MTO
EMG which we've been using in a solid area unfortunately has some technical
issues with our switch that mean that we're not actually using it at the
moment that's one product that we found is
reasonably easy to use and you can actually show by user or by type of
traffic and with a little bit of training you can find out how to how to
discover who was ever abusing all the bad words but I wonder does anybody else
use this or do you prefer the unified controller or one of the really good
ways of monitoring backwards well unfortunately NGO PMG it needs to be set
up in a way that the the machine that it's running on it needs to receive all
the Internet traffic so we had a switch which had more mirroring setup to do
that that switches since course on networking issues and ended up being
replaced by different switch and we haven't really got to the bottom of the
problem that so yeah unfortunately recommend
this we have one way that we've done the last year actually thanks to investment
advice from last year we looked into then we switched over to PDF since this
last year the the thing that we weren't getting with any fire that that we could
do with the in a sense is add a couple rules to the firewall basically I'm not
figuring out what people are doing with the beam with but but very early IP
address we're limiting your total throughput to say a let's say like about
10% of total I mean it's a relatively small network so what I mean is each
each client we have a forum a gigabit connection down low but each client is
only allowed five Club each sial work-related client all the Android
phones are locked down 28 kbps so the only reason we that we identify when
they join HCP and then we will reassign them to a different part of that of the
IP range too and we have the rules that restart those ranges so so basically the
reason we're looking at something like that into other things that were just
really saturating the network from unknowing users that often wasn't
malicious but it was just really throttling the network so we tend to be
about trying to to smartly balance different types of traffic and just
instead our balancing based on we don't care what you're doing with your back
with that's all you've got and it believes that free for that for the rest
of us
address or range is actually under the
okay you're under the situation fully understandably but if you have people
who need to have conversations with respect related that will sometimes be a
big barrier because they won't be able to use the ballot for anything else just
for that because of the quantity of Battlement that's needed to actually
start with a young video so in some cases make a combination of the
solutions can be good so you can have your sunrise never work with a speed
block there like that and then have others that you distribute with SIM
cards and topped up we show you more lots of graphs
Brian D HIV which application and very detailed chart analysis the thing to
watch out for though is it and if you don't and if you set up a rotation you
rotate your lovely response but the thing about eliminating bandwidth is one
of the things that set up you might also be limiting the bandwidth that their
internally on your network so you need to see how that it so that people can
still use the next month back with internally because they might be
uploading name to big file here mass or to whatever location you have for a file
server and that needs to be really well through if not then you're usually going
to be very unhappy
so it's not easy to do because it means there's got to be an active something I
did the research tell us next year and what you ask Kyle Kyle came to me a
couple of days ago and said there's something strange with the traffic from
the Synology listen BitTorrent traffic which is actually my fault on quiet
running on there a point for business premises
I just like to ask our was he able to find that I told it did you use well
from Mass experiences firewall has a limited number of sessions that it
allows from just because of the amount of memory it's so the practice into
playing a sidewalk that says how many sessions are signed to I noticed a one
IP address was sending 300 Kelvin or maybe packets to over 300 addresses
across the internet they were all seemingly read and that usually means
meet current providers so it wasn't anything specific that said you were
there was torrent or not it was just a little suspicious and we figured out
what but and on the person I talked about it
okay okay thank you I think one this is just also to mention
is that we don't always get by with one tool to do this sometimes need multiple
tools to find something that's causing problems because not one tool actually
does everything because we all know the concept of what and what what we think
we need just did you just want to say them okay move on to the last slide with
other many more colors so I'm still looking at bandwidth stewardship this is
something fairly obvious WSU a scan can be a big help in downloading windows
updates just once instead of each computer downloading their own even
though you can set when there's time to share downloads on the local network if
you have the capacity to administer wsus it does take some administration to
approve updates and different things then that is a recommended solution
there's a system called larger which have shared it back in previous
articulate conferences it's actually a software repository which means that it
makes it easy to set up and system which you can download updated versions of
software overnight according to which other software you want so we have
groups for linguistic software for non linguistic software for example browsers
and different things that would be more periodically lead to installations of
it's especially useful when you need to set up a new computer with the latest
versions of different software that users need so you can follow the link
which is on the PowerPoint which is not the atomic nuts on the PowerPoint on the
NASS straight after the presentation and you can find out more about won't run a
problem
well they know yeah yeah what what I mean is mainly you know we can probably
all think of certain users that we support who who are capable of
installing their own programs and figuring with the different things most
of our users may be uh not even bothered which version of which program they have
that may be not particularly technical so I mean yeah I mean we all have
different kinds of users but what I what I would advocate with magnetron is using
it to download installers overnight and have them in a shared folder on your
server which is read-only for most users and just make it available to your users
and tell the years of about it I saw we have in Nigeria so I don't know why that
Joey has any comment about that whether that's being powerful or how is that
system working yeah for point I think as something as well many people okay
restricting internet from the firewall time and blocking content filtering
blocking 7sy understand that's possible with zywall to actually block for
example so you have most users cannot cannot connect to the internet with the
drop box program as possible to set up and giving users different access levels
so you may have a group of users that you determine although the director
determines should be able to do Skype during work
and you give them a different level of access to other users who don't need to
do that as much as positive there would I think one of the key things to
remember is that doing all of this is a lot of working it's not just you said it
and then it's done it's said I'm forgetting for a couple of
these that work again and again and again because things change so the
capacity has to be to do that while you're doing all the other things so I
have had situations where I was working on something else that was causing
issues within my local network and all of a sudden the internet just went to a
girl and I just said you know whether they can't deal with that right now
we're gonna have to wait and I got so many complaints actually just couldn't
even it off and said it's off right now so nobody's getting anything and I
explained myself later saying that my priorities had to shift and that's why I
had to do what I did there was a lot of understanding fortunately from for the
people I was dealing with but this is a my maintenance system in the long run
because it may take you have to constantly maintain it that's that's
been my experience and there's nothing wrong with doing that but you need to do
it and you need to have someone else with you if possible thank you any other
any other comments on this or is there anything I'd like that related
departments future what other thoughts but we know is yes is a yes if you set
up it in the network people who come to Connecticut New York Network W updates
because of the problem so how to prevent us
specifically to prevent any connection who Microsoft to a city that needs so
decide okay so yeah depending on if the users got any other internet connection
that they use you might want to block Windows updates from coming through your
file especially if they have modems at home that they connect with and remember
that ws is the service that you need to Cal for every either connecting to it so
it has it only works with been properly set up an environment you can't just do
it and get the okay he's not legally you can't do it legally you're not allowed
to well it's it's it's a service you're accessing on a Microsoft server I'm
gonna need client access license for each device connect to it well that's
that's if that's why setting it up it's easy but it has to be done right
especially as the nature of us we're we're believers we should adhere to the
laws that are given us I'm not going to go more into that but the thing you can
do to what what I would have despair especially because Windows 10 updates
we're starting to become easier just on a network sharing level you couldn't
have one Windows 10 computer running in the evening if it's possible in your
work requires using the rule of some part that you can block the update sites
for Microsoft during the day and allow them to download them from the evening
at night when almost nobody's there and then closing down again during the day
because then they can get their income dates for this machine then as we numb
did that's one option that will work for 10 but it won't work for the other
operating systems yeah you know and again it requires
tweaking and checking and waning children settings and still he would but
that is one that's one setting that you said I forget because you said it he
telling them from - 80 hours of 6:00 a.m.
you can go to update that Microsoft that pom otherwise had anyway just a
suggestion that might work scenarios okay as I have a question it's
for the visit view having considered xing proxies for its Jewish services yes
that's something which we used to do if I pick up and we lightly fire
unfortunately since we stopped recommending those products partly
because I think that wasn't being maintained with my IP fires got
stability issues for many of the people who have been using it I thought years I
wore doesn't have the caching capability
we actually use another proxy to hash that one of our biggest problems is that
we don't have we can't catch take TPS yeah so we have a lot of sites now than
HTTP so I'm not sure what you can do about it if anybody's got a solution I'd
love to know so that means that at least for my practice we get some of the
useful websites that people be like firewall has been use but they need for
disabled as well as my own space because most traffic these days is HTTP this is
still word because this is the cell phones file it allows you to see all the
weapons testing proxy server but it's not many ISPs websites I mean if with
the probability you can probably think of it to do a CVS SSL offloading which
means that you bigger difficult on here active from people like a physical all
your judicious Bronx but then this very yeah it's just too much Ethel I was
wanting if anybody's still using it I want to make a comment related to that I
was doing some emailing a couple of days ago an issue with a file in Deer Park in
this year oh and the question was whether because this I will let me back
up I think up a 95 it's really about you
know idly fire has got the capability to cache Windows updates there's an add-on
that you can move there which more cache automatically any Windows Microsoft
updates and the question was known as I cannot do that
the zywall is considered to be more stable and as I recommended file is
there any way you can still benefit from IP fires caching with Windows updates
while still using desirable and palsy who's known some of the people in this
room jars he was saying that yes it should be relatively easy thing Justin
also she'll be relatively easy to set up by having the internet connection come
into his own and into the IP fire and then the IP fire landside come into the
cyril and then you would have the sort of the best of both worlds and you know
what i recommend them but it is one way that you could you can set it up to
benefit from that kind of caching
setting up you not have to set up your own instead of your own SSL
signing yeah certificate authority thank you and then scientist certificate and
we're set out to your machines if all of your computers are remain machines and
you knew that review policy but if anybody doesn't have that step
they'll get an SSL error whenever they try to log into it
that's a sub website but it is possible to do to prove your policy and somewhat
seamlessly but for our business Network we have that heard on with a guest
network that we're going to have we don't we don't scan that content for
that so it's only it's a specific solution for our use case but Universal
forecast thank you Thank You Liz but again I'm
just going to remind you again that that could be a lot of work so it's always a
balance you really want to do this because you might save yourself a little
bit of that with or you just want to let the bandwidth be and get on with the
other tasks that you need to be doing instead of maintaining yet another
system that's that's really true people some more makes you having your chain
the more things that have to be working for everything to work smoothly the more
chances a lot of them are to stop working and you actually result in your
network being less
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