I am Trang
I am Nguyet Nga
I am Son
I am Trang
How often do you eat fast food?
No, I rarely eat them
Sometimes
Oh yes, pretty often
Sometimes
Oh yes man
Which brands of fast food do you like most?
Uhhhhh...
Nope!
KFC, just some well-known brand name, i don't usually visit any others.
My favourite is The Pizza...
Inn.
I don't like fast food but if i have to choose one then Lotteria
I love KFC, Jollibee,.. a lot!
I like them all
Oh yes, I can see that from your body!
What is your favourite food?
Uhh...
I think burgers
Deep-fried chickens or uhh... burgers
Of course Pizzas!
I only eat fried chicken, chicken with honey and cheese are the best!
I am in love with fried chicken, hamburgers, deep-fried potatoes, icecreams
You eat all of it too, right?
Uh
How about the services?
Kind, Friendly
Not impressed
They are so good
It depends on staffs, how they do their jobs, it depends,...depends...
When in rush hours, the staffs were not focu but overall, they are still ok
Pretty fast pretty good but i have to wait for so long
Do you usually order online?
It have been long time ago, sometimes
Yes
Of course, order online is for lazy moments Only when i am at home
How long does it takes?
I only call them if the restaurant is nearby my place
I think it takes me half an hour Half?
yes, all the foods are no longer hot when they delivered
About 15 to 20 minutes What if they delivered late?
If so, I have right to cancel it
15 to 30 minutes
Do they often deliver late?
Yes, they will tell me about problems
No, 30 to 1 hour.
Do you think that it is a fast-delivered?
Yeah, i always order at a store, it is very far away from my home about over 10 kilometres
Any problem?
I cannot say no, they even denied to deliver my bills.
What will you do to tackle all of the problem of your favourite brand if you were the boss?
Now i dont have much problems, i will try the onine order again to figure out before
i will give you my feedback later.
Not only a traditional fried chicken but also a seafood pizza, I want the menu more diversity
like about salad i want russian salad, avocado salad and many more.
It will be fit with more people who are faithfull with traditional tastes.
I think from attitudes of the staffs to all the services, also the quality of the food,
all of them have to be improved.
The design of the restaurant too, it have to be clean and comfortable.
I have only a solution is the food please be served faster than usual.
To solved the services problem, I think they have to upgrade the quality of the dishes,
more tastefull than the other.
And the staffs have to work better than other one to attract more consumers.
Anything else?
No, that's it.
Thanks you a lot!
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