Thứ Sáu, 30 tháng 11, 2018

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poverty and health are inextricably linked if you've got a lower income you

will not be able to eat healthily you'll not be able to heat your house you'll

not be able to travel it has a massive impact on your physical and emotional

and mental health and well-being I think in health in in medicine we are

now increasingly aware of the fact their health is socially determined the

evidence base for that is overwhelming and so that is increasingly becoming

part of our role as GPS particularly in poorer areas is to ask about people's

money issues so the welfare age service deals worth a high proportion of clients

who claim sickness or disability benefits at one point when we looked the

number of clients or the proportion of client service 74% of those access no

service so we felt that there was a need for potential service redesign and

looking to see whether there was a better we have actually reaching those

clients rather than just the traditional ways where clients came to our service

looking for help worth or benefits we knew there were a number of issues being

raised with in general practice which general practitioners couldn't do with

directly we were getting a lot of referrals to advise agencies from these

practices so it seemed sensible to locate the services together and that's

when welfare race advisors started to be collocated or embedded within general

practices well we're now very fortunate in that we have a welfare advisor as

part of our health care team and so we know whenever we identify a welfare

problem we will speak with a welfare advisor and often just book the patient

directly in with the expert so the advisors offer a fuel casework service

but that can include any sort of benefit that they may be in a filter and can

include disability benefits as well as means-tested benefits such as income

support or tax credits or universal trader base within the GP practices were

able to build up good relationships with the medical staff and we have a good

working relationship with a known I know GP practice with them we're able to

access medical records with client authorization and that in it enables us

when were assisting clients and advising them on any benefits they may be

entitled to that would come in at it from our experience and our perspective

I'm not relying on medical staff trying to interpret what is required aim to

meet the benefit criteria so one further advantage of having a welfare advisor as

part of the healthcare team is the educational benefit that we get not that

we've become experts in welfare rights but it does mean that we have someone

who can educate us and this is never changing field so we can actually give

some information to patients the difference between I reach and an

embedded model is that the adviser in this case becomes part of the practice

team so they're fully integrated within the practice they're able to attend

practice meetings they have you know a dialogue with ongoing dialogue for the

practice staff they can talk about individual patients and what the

patient's could say they can access the medical records of the patient which in

turn then cuts down the time for the advisor the GP and from the patient's

perspective it seems that they're getting an integrated and seamless

service for us as a practice we've noticed a real reduction in our workload

as GPS because I no longer have to write Appeals letters I no longer have to

actually supply supporting evidence for people's appeals and claims and things

like that because all of that is dealt with by our in-house welfare adviser

patients what we know is that they find a lot better than having to see

access a traditional advice service where you're walking through the door of

a building where people only go if they've got problems

so what a lot of people say is they find that stigmatizing whereas if they access

advice within doctors practice then the rapport is that there is no

stigmatization whatsoever because you may be going in to the doctor's practice

for a variety of reasons well I think that the benefits we find the patients

one is the direct benefit in terms of enabling them to access an income and

often to help with their accommodation but also it then means that that patient

is often empowered and can then start to look after themselves more and start to

look at other issues in their lives which when they feel so defeated by a

welfare system that is so difficult that is impossible

For more infomation >> Financial inclusion within GP Services - Duration: 5:28.

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3 Best services for your dropshipping store: boost your profit! - Duration: 4:06.

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For more infomation >> 3 Best services for your dropshipping store: boost your profit! - Duration: 4:06.

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Textbook Services Help Video - Pick Up Textbooks - Duration: 3:22.

Hi everyone. My name is Cory Whipkey, and I'm the Textbook Services Manager for campus.

We wanted to give you a little bit of information about what you will need to know to pick up your textbooks.

So typically we'll start to to check out our textbooks for you for the semester about a week before classes start.

You can mark that generally as when we'll start, but you can also consult the webpage if you to want to for sure.

So once you come here to check out your books, there is a couple of things to know.

The first one is you must have a photo ID in able to get your books. So that photo ID can be a driver's license,

a passport, your UWRF ID - anything that has your picture and your name on it.

No ID, no books. We got to have that picture ID.

The next one is if you have a fine from any kind of previous semester, you need to take care of it here, and this should be a textbook fine.

If you have something from something else, that shouldn't block you, but it shouldn't be a textbook fine.

So, if you have a textbook fine, come here to our service desk. We'll take care of your fine, get a release for you, and you'll be good to go.

The last thing is if you have any books checked out from a previous semester, they must be returned before you can get your books.

So, if you're taking a spring semester class and you took a J-term class as well, your J-term books will need to be returned before you get your spring books.

To do that, just bring them right to our front help desk here, and we'll get that taken care of for you. So once you have your books, and once you've checked them out,

you'll get a sheet of information that has all this information on it as well and the due date for when your books are due

at the end of the semester. Please hold onto that sheet because it has all you'll need to know, but in case you lose it or misplace it, here are some kind of rules

about what to do once you have your books. If you drop a class, you have four calendar days to return the book after you drop the class.

Now please know that's calendar days; it's not class days, so, you know, we need the books back for people who may have picked up the class after you dropped it.

So we need the books back in that way. You have two weeks to look through your books to note or find any damage on them.

Typically, if there's already damage in the book, it's going to be noted towards the front. We have a property stamp, and then if the damage is already noted, it's going to be on the stamp right there.

So if you look through your book and find damage that's not noted in the first two weeks, please bring it to our help desk.

We'll stamp it, and then your not held responsible for it.

We ask that you not highlight or underline in a book. If there is minimal or light highlighting or underlining, we won't fine you for that;

however, if you do have a book that has this yellow sticker on it that says, "Do Not Highlight" on there, then you may not highlight at all.

So if you check out a book with that sticker on it and you find highlighting in there, please bring it to our service desk right away so we can stamp it,

and then you're not held responsible for that. If something does happen to your book during the semester - for instance, if you spill coffee on it,

spill water on it, dog eats it - all of these things have happened - please bring the book directly to us

so we can kind of assess it and figure our what we need to do. We can get you a new book if you need one,

or we can kind of find the best way to go forward, but please just bring it back to us right away.

And lastly, when in doubt, if you have any questions about what to do with a textbook or a situation, please just contact us.

We're always willing to help. You know, you can contact us here in person, stop in, call us. We have our website -

there's lots of information there as well. So please do that.

And then lastly, we ask that you return your books on time. You know, this program saves you literally thousands of dollars while you're here.

So giving our books back to us at the end of the semester is also very helpful as well.

So thank you for your time, and have a great day.

For more infomation >> Textbook Services Help Video - Pick Up Textbooks - Duration: 3:22.

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Animal Services host "Home for the Holiday" adoption event. - Duration: 2:54.

For more infomation >> Animal Services host "Home for the Holiday" adoption event. - Duration: 2:54.

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Kevin O'Brien on "Phantom Services: Deflecting Migrant Workers in China" Sept 20, 2018 - Duration: 1:12:22.

- Thank you so much for coming here,

we have a good turn out.

I am Margaret Boittin, I'm a professor here

at Osgoode Hall Law School.

And I'm very pleased to welcome Kevin O'Brien.

He's the Bedford Professor of Political Science

at UC Berkeley.

He focuses on Chinese politics

and law and today he's gonna be presenting a paper

that he's worked on with Alexia Chan at Hamilton

called Phantom Services:

Deflecting Migrant Workers in China.

- Well it's a pleasure to be back in Toronto,

I haven't been here in a few years.

The last time I was here was for a conference,

and the time before that a little bit like this time,

I was checking in on one of my former graduate students.

Margaret was one of my students at Berkeley.

Last time I was here I was here to see Bill Hurst,

who was at University of Toronto then,

and when doing a talk there.

I hope the students don't think I'm stalking them

around the world and they can move on.

Well, it's a real pleasure to be here,

and today I'm gonna be talking about

migrant workers in China.

As many of you would know, since the early 1980s

higher wages have lured over 270 million people

to China's cities.

The biggest internal migration in world history.

But after these migrants get jobs,

as you might expect, other needs emerge one by one.

They come for the jobs, but they have other needs as well.

Newcomers who aren't assigned a room

in a company dormitory have to quickly find a place to live.

And workers need medical care for when they get sick.

Migrants who lose their positions

can't count on unemployment benefits.

Parents with children of course need the children

to be able to go to school.

So as migrants put down roots in a city and the years go by

they tend to expect more,

and the demand for public services grows.

Now when faced with the pressure to offer migrant benefits

city governments have three main options.

Provide them services, deny them services,

or what in this paper we call deflect them.

The first choice, to provide them services,

brings migrants into a city's social welfare system,

at least to some degree.

So for example, Shanghai in 2010 announced

that it would give free education to all migrant children

while Chongqing and Xiamen

now let recent arrivals apply for low income housing.

Still, migrant workers access to social services

in general remains quite spotty in most places

and depends very much on where they live.

Now a second approach to providing services

is entirely different, just refuse to give them services.

This strategy typically relies on

the household registration, the hukou regulations,

to keep migrants out of the public good system.

So in Beijing for instance migrant children

who don't have local registrations

are often blocked from attending public schools.

Most cities require high school students

to return to their parent's hometowns

to take the college entrance exam

and very few municipalities grant people

with rural household registrations eligibility

for medical insurance programs or for welfare assistance.

So these types of discrimination systematically

exclude migrants, keep them distinct from urban residents,

and turn them into what scholars have called

second class citizens.

Now beyond these two options there is a third way

to dole out public services that neither includes

nor excludes migrants, but deflects them.

This approach is found in most cities to some extent

but hasn't been studied that much.

Cities that do this selectively provide benefits

to some migrants but not others,

so that they're not fully excluded,

but find it hard to receive access

to the services that they're owed.

Rather than barring migrants by regulation

the authorities set eligibility requirements

that at first glance appear to give

migrants access to services,

but when all is said and done actually don't.

So Dongguan and Shanghai for example

allow outsiders to change their hukou from rural to urban

but very few migrants qualify

under a complicated points system

that I'll be talking about later.

Besides making it tough to meet requirements,

many cities like Beijing and Chengdu ask for documents

that most migrants are hard-pressed to get

in order to provide their eligibility for a service.

Or city authorities may force a migrant to return home

for medical care by refusing to accept

their rural insurance in municipal hospitals.

This paper by the way resonates much better

in the United States than in places like Canada

where you have universal services.

Everybody says, okay I know these kind of stories.

But there we are.

In this talk today I'll be highlighting ways

that city leaders in China prevent migrants

from receiving public services

short of outright banning them.

So I'm gonna find ways they don't get them

but yet don't ban them.

It's based on more than 130 interviews by my coauthor,

Alexia Chan, with officials, doctors,

teachers, and migrant workers in seven cities.

We supplement these interviews with information gathered

from national surveys, policy documents,

government pamphlets and onsite observation.

Of the many services that migrants get or don't get,

I'm gonna just be focusing on two, healthcare and education.

Both are obviously crucial to China's long term growth,

and are of course important to migrant workers themselves.

Now city officials have a lot of discretion

over which migrants receive services

and what procedures they have to go through to get them.

Although the central government sometimes lays out broad

guidelines about how to incorporate outsiders

in the public welfare system,

Beijing's day to day involvement in service provision

is actually quite limited.

In the end local governments

are in charge of formulating, funding,

and providing services for migrants and their children.

Because migrants are managed locally

and support from above is minimal

what that basically means is cities get to choose

who to incorporate and who to leave out.

And on what terms they are to be incorporated.

Now taking advantage of this freedom, migrant workers,

or municipal authorities have developed many ways

to deflect requests for services.

At the city or the district level,

this is quite low in China,

officials may make it difficult for migrants

to send their children to school

or participate in insurance schemes

by requiring minimum periods of employment and residency.

So for example in late 2012 Beijing's city government

announced that migrant children

would be able to take the vocational school entrance exam

if they met certain eligibility criteria.

This is where I stray into law and society kind of issues

and this is why I thought this was a good paper

to present here.

But the criteria they established

obligating parents to have full-time...

The criteria they established obligated parents

to have had full-time jobs for three years

and to have contributed to Beijing's social insurance

for three consecutive years, while students had to have

completed three years of middle school in Beijing.

For higher level vocational schools parents were required

to have full-time jobs for six years in Beijing,

and to have contributed to social insurance

for six consecutive years.

And their children had to have completed

three years of high school in Beijing.

But migrants tend to move around a lot.

They go back their home village for a time,

sometimes they relocate from city to city.

And for people who are this mobile,

requiring them to stay in one city

for a number of years in a row

has basically the same as effect as excluding them

from urban benefits.

Now besides setting minimum periods of employment

and residence that few migrants can meet,

another eligibility requirement

involves the household registration system.

The hukou system, even as reforms take place,

can be used to tie migrants up in bureaucratic knots

and keep services just out of reach.

Places like Chongqing, Shanghai, and Guangdong

have introduced point systems for getting residence permits.

So as one example, in 2010, Guangdong province

replaced temporary permits with residence permits

that would supposedly make it easier

for non-locals to get services.

But which in reality didn't.

This was because point totals

are based on things like skill, education,

social security contributions, and criminal records.

High school degrees count for 20 points,

university degrees 80 points,

and criminal records lead to a deduction.

Applicants need 60 points to qualify

to apply for urban household registration.

And the threshold is higher

if you want to live in a very desirable city like Guangzhou.

One father reportedly went so far as to give blood

three times one summer to try to accumulate enough points

for him and his son to apply for a Guangzhou hukou.

Now many migrants can earn some points,

but few get enough

to actually change their household registration.

Now these point systems make it appear

that inclusion is possible

in that clear rules exist to access services,

but continue to exclude most migrants.

And migrants know this.

Interviewees that Alexia spoke to in Guangdong province

were openly scornful about these residence permit reforms.

A factory manager who employed 160 migrants in Dongguan

explained the residence permit and hukou reforms

don't mean anything,

it's still too hard to change your hukou.

You need to have permanent employment and to buy a house.

And most of his employees at this factory

scoffed at the mention of hukou reform.

They had heard about it, but they said it'd be impossible

to rack up enough points.

One of them even told Alexia unless you have a PhD

like you do, there's no chance I'm ever gonna get them.

So everybody in this room could qualify,

but not the typical migrant worker.

They said they could only afford to live in cheap rentals

like shared rooms and basement apartments.

They had no hope of being able to buy a home.

And permanent employment also stood in the way

of getting points.

Many of the workers at the factory like migrants elsewhere

switch jobs every few years for better working conditions

or higher wages.

Most of the people they knew in the construction industry

also change jobs often

because their employment typically only lasts

as long as it takes to build one building.

So you build one building then you move on,

and you've officially changed jobs.

So point systems create subtle kinds of de facto exclusion.

They also favor some migrants over others.

In particular the poor and less educated lose out

because they have few ways to earn points.

In Shanghai for example they announced

a new point system in 2013.

Non-Shanghai residents were allowed to apply

for a residence permit after being a temporary resident

for seven years and amassing 120 points.

As I was suggesting a minute ago,

a masters degree is worth 100 points,

a doctoral degree counts for 110.

But most migrant workers of course

don't have this kind of level of education.

Another way to get points is to undertake

a financial venture that very few migrants can afford.

If you invest in a Shanghai company

that pays at least 100,000 renminbi per year in taxes

or has 10 or more employees, you can get points.

That actually may sound more like Canada

from what I've heard about it.

Although Shanghai has made it more feasible on paper

for outsiders to qualify for a residence permit

the point system in practice makes it no easier

for most migrants to get services.

So another way to deflect migrants beyond creating

these near impossible eligibility requirements

involves requiring hard to secure paperwork.

Even when migrants get enough points

they often can't track down the documentation they need

to prove they're entitled to a service.

City governments generally require five documents,

they're called wu chung, for migrants to be eligible

to enroll in public school or get health insurance.

You need a household registration booklet,

proof of hometown residency, a temporary residence permit,

proof of local address, and proof of employment.

Some cities like Chengdu,

which actually is quite good for migrants,

want up to seven documents.

Now from the vantage point of migrants

at least three of these documents are very hard to get.

The temporary residence permit, the proof of local address,

and the evidence of employment.

Not everybody has a temporary residence permit

because it means registering with the public security bureau

and some people don't want to do that.

Getting proof of local address

is also hard, as the shortage of affordable housing grows,

migrants often share temporary housing

and they often aren't offered leases

with their names on them that they can use

as a proof of residence.

Even if they have a temporary residence permit

and they can show they have a local address,

many migrants don't have labor contracts

that they can present as evidence of employment.

Informal and low-skilled workers are among the least likely

to be on contract.

In many small businesses and much of the underground economy

written labor contracts are rare.

So you imagine, fruit and vegetable sellers, nannies,

repairmen, these people generally don't have contracts.

So they can't give them over to the city and show

that they've been there.

Migrant workers who can round up all the needed paperwork

still often can't access services.

Some workers who sought labor contracts

when they began their jobs are never given them.

So they're not in a position to submit a copy

of their contract to confirm their employment status

or how long they've worked in a job.

Without this documentation they can't show

they've met the eligibility requirements

for urban residence or services.

After the 2008 Labor Contract Law was enacted

one feisty migrant worker in Guangzhou

took his boss to court for not complying with the law.

The court sided with the employer

and ultimately blamed the worker for not signing a contract

even though the company refused to give him one

after he asked for it when he was hired.

So it was his problem.

In addition to requiring migrants to submit paperwork

they often can't get their hands on,

the city authorities also make it difficult

for non-locals to have documents verified.

Even when migrants qualify according to all the criteria

and can round up every piece of paperwork they need,

they may still be shuffled from office to office

in a fruitless effort to get their piles of forms certified.

Unless Canadian universities are very different

than American universities, you all know about this as well.

I tell my students all the time,

you think you're treated like numbers,

faculty are treated like numbers just as well.

For instance some officials in Beijing started stepping up

enforcement of document checking rules around 2007,

at a time when the migrant population in Beijing

was growing very rapidly.

Previously the document review process had been informal

and parents could simply bring the paperwork to a school

for clearance when they registered their children

and paid their tuition and fees.

But once tighter examination of paperwork began

local officials began to step in

and send migrants on wild goose chases.

Some schools in Beijing now instruct parents

to bring their full package of documents

to the local government

for inspection and to get a certificate verifying

that the documentation is complete.

One migrant in Beijing that Alexsia talked to

who tried to follow the new procedures

was given the runaround.

"At a local government office they told me

"to take the documents straight to the school.

"By the time they cleared up the document approval

"it was too late, the school year had started

"and I was told to try to enroll my child again next year."

With both school leaders and local officials dodging parents

and sending them to another office,

migrant workers can end up in approval limbo

and never make the leap from being technically eligible

for a service, to actually enrolling in school.

Deflecting migrants after they've arrived in a city

by setting hard to meet eligibility requirements

or asking for paperwork that's hard to get

from our vantage point

has two really important consequences.

First it isolates them.

It isolates migrants, it shifts the blame

for missing services away from the government

and onto migrants themselves.

By establishing unrealistic criteria

city officials make it the responsibility

of each migrant to qualify

and apply for benefits.

New arrivals can't claim collective exclusion

and discrimination and instead have to throw themselves

into fending for themselves in case by case battles

over eligibility and documentation.

Second, when migrants fail to overcome the obstacles

to buy health insurance or get their kids in school,

we found that they often assume it's their fault

and they blame themselves

for being unable to get the services they expected.

Now migrants not only deflect,

officials not only deflect migrants within a city,

they also encourage them to just go elsewhere

and just get the services somewhere else

so they don't have to provide them.

By selectively enforcing rules, by shutting a service down

or funneling them toward cheaper and more convenient options

they divert migrants to clinics and schools in other cities

or their hometown in the countryside.

Now the first way to channel migrant requests elsewhere

involves enforcing dormant rules.

I think this touches on issues that I'm sure

you think about in a law school as well.

There are lots of rules out there

that are not being enforced at any given point in time.

When you want to deflect somebody what you do is

you dig through the pile of rules that exist

and you dredge them up and you start applying them.

Now there are lots of regulations in China

that have been on the books for a long time

but have been unenforced until city leaders,

principals, or hospital administrators decide to apply them.

So for example, limits on the number of students

allowed in a classroom have existed

for as long as interviewees could remember.

But always were ignored,

maybe some of you from China will remember this.

In the past when class size grew,

most schools happily collected the additional fees

and crowded more desks into a classroom.

That does sound like Berkeley.

We just keep putting people into the same classroom

until we run out of desks.

As more migrant students enrolled

and anti-outsider sentiment grew in the mid-2000s,

some officials dusted off these classroom size restrictions

and used them to exclude migrant children.

In Beijing in 2012 education bureaus working with principals

abruptly restricted class size to 30 students.

While in Chengdu they cut it to 45.

Even though classes had long been at 55 or 65.

An education official in Chengdu explained,

"We're strictly enforcing the limit

"of 45 students per class.

"So we now require a parent's hukou registration.

"This is enforcement of a policy that always existed

"but it wasn't carried out before

"because now there are too many migrant students."

That's pretty clear.

Now tighter compliance with class size limits

reduces the number of spots available

without being openly discriminatory,

unlike this last sentence,

which really is pretty openly discriminatory.

Restricting student numbers deflects primarily

migrant children because most schools fill their classes

with registered students before allowing in any migrants.

So the registered people in the city get in first.

Migrants have to get a number on a waiting list,

and maintain high enough test grades in the meantime.

When they move from elementary to middle school

they have to get another number

and they go to the bottom of a new list.

One NGO staff member who had been working

to integrate migrant children with registered students

explained that this avoided the awkwardness

of excluding migrants formally

by making their inability to enroll

a result of rule enforcement and classroom management

to capacity rather than outright discrimination.

Or as one migrant parent put it,

"The school said they were full, instead of saying

"that they weren't allowing my daughter to enroll."

Enforcing previously unenforced rules

keeps migrant students out of urban classrooms

and often forces their families

to send them to private migrant schools

or schools in their parent's home village.

Now besides enforcing dormant rules,

cities sometimes withdraw services

they previously offered.

They may as been common in Beijing, shut down schools

attended by migrant children to encourage them

and their families to move away.

Often to dampen opposition to urban redevelopment projects.

In Fengtai district in Beijing,

local officials put up barriers around four migrant schools

and very cleverly posted signs saying

that demolition would begin in one year.

There were no other announcements

for the plans for the neighborhood.

Migrants didn't have the option to send their kids

to a public school 'cause there weren't any nearby.

Most migrant families in Fengtai decided it would be best

to make plans to relocate as soon as possible

before that year transpired.

They realized that if they waited and demolition began

they might lose out and be forced to move

without having found new jobs, housing or schools.

In the year after the signs were posted

many moved to other parts of Beijing,

relocated to new cities,

or returned to their home villages.

And this happened in other places too.

As China's cities expand in size,

municipalities throughout the country

are demolishing neighborhoods and evicting residents

to make way for more profitable projects

like luxury malls and residential high rise buildings.

Since at least the mid-2000s dozens of migrant schools

in Chengdu and other cities have been demolished

as neighborhoods have gone through urban renewal.

And Shanghai has been particularly adept at getting migrants

to leave redevelopment zones with little fuss.

In 2012 one migrant school in Minhang district

was scheduled to close one year

after demolition project began.

The year's warning gave residents time to prepare to depart

and to find a new place to live.

One NGO staff member could see what lay ahead.

She said, "One year from now the whole neighborhood

"will be demolished, most families have already moved out."

So you get them to move out before you demolish.

A vow to take away services and then doing it

helps preempt organized opposition.

Local leaders and development companies they cooperate with

prefer to avoid confrontation

with the people they're displacing.

I've been also writing on demolition lately,

that's another interesting topic.

Since prolonged disputes can lead protestors to dig in

and can draw the attention of the media

and can bring criticism if a long dispute goes on.

City officials hope to diffuse conflict

by encouraging migrants to move away on their own

without the forcible removal that has been so common

for the last decade or so.

Besides thwarting resistance, and by preventing

a critical mass of protesters from forming,

withdrawing services gives an air of necessity

and is often combined with the language

of an inexorable progress and moving ahead

and creating a new society.

As an education bureau official in Chengdu put it,

"A migrant school would never be demolished per se.

"Rather, if there's an issue,

"it's simply a question of land being bought

"for necessary development."

Now city leaders don't always go as far

as withdrawing services.

In healthcare provision especially,

they sometimes take advantage of the differences

between urban and rural services

to push migrants toward the countryside

or to a lower level of treatment in another city.

Urban hospitals are almost always more expensive

than rural ones, and differences in out of pocket expenses

can encourage migrants to get healthcare outside the city

where they work.

A combination of lower premiums, higher reimbursement rates,

a simpler reimbursement procedures in the countryside

and less developed cities makes going to a rural

health clinic or a smaller city a cost-effective choice.

Here's one example.

Now most migrants there could only get

10% of their expenses reimbursed.

Another issue Canadians are gonna have a hard time

fully appreciating, Americans get immediately.

Because of this a worker from rural Jiujiang

planned to wait until he returned to his hometown

to have colorectal surgery.

Although he could have received care in Hangzhou

he wouldn't think of doing it

unless it was life threatening.

Another migrant from Anhui province

who'd been admitted to the same hospital

was in great pain and urgently needed surgery.

She couldn't afford the 90% share of a 5000 renminbi bill

and she didn't want to take time off from work

to return to her home village.

When the patient suggested she might have the procedure

at a cheaper, less reputable facility,

the doctor said she'd likely have to spend more time later

and more money later to get corrective work done.

In the end the woman left the hospital

without scheduling the surgery

and just hoped her condition would get better.

And a meager 10% reimbursement rate isn't as bad as it gets.

Some migrants with reinsurance find it impossible

to use their insurance.

This isn't because they're formally excluded

but they might as well be.

Municipal officials don't try always to set up agreements

with rural healthcare providers and rural insurance programs

that will enable people to get reimbursed

for medical care they receive in the city.

If you don't have these agreements

and you would need them with lots of places

all over the country where all the migrants came from,

you'd have a hard time using urban hospital receipts

to get payment from rural insurance providers.

Now pushing migrants to use services elsewhere

obviously affects their quality of life.

But it also has political consequences.

Deflecting migrants isolates them, again,

like I said in the first part of the talk

and depoliticizes their claims.

Enforcing dormant regulations undercuts

the claims for exclusion and the claims of prejudice.

Relying on existing but previously unenforced rules

makes it hard for migrants to allege discrimination

since the rules exist and they do,

the rules do predate their claims.

Urban sprawl and higher healthcare costs in cities

disguise the origins of why it's necessary to go home

to get medical care or find a school.

All of these together generate feelings of powerlessness

and uncertainty about where to turn.

It feels, often feels, interviewees said,

like no one deprived them of anything, it just happened.

When faced with class size limits, development pressures,

and low reimbursement rates it's hard for migrants to know

which institution is responsible.

Is it the school, the hospital,

one of the government departments involved?

Which level of government is responsible,

is it the district, the municipality, the province

or the center?

Or even which person.

Is it the principal, the hospital cashier,

or an official from the Bureau of Education

or from the Department of Public Security?

If naming, blaming, and claiming is part of what

you're doing it's hard to know who to blame.

And that undermines your claim.

Without clear targets, collective protest,

or even collective consciousness, is hard to muster.

Now city officials use phantom services to depoliticize

and disempower people who might be engaged in protest.

They also deflect migrants for many other reasons.

The simplest one is cost, and I don't mean to downplay this

'cause it's an obvious one,

but it's just not the focus of this paper,

but it's of course important.

And in 2013 the Chinese Academy of Social Science

estimated it would cost $106 billion

every year to ensure that rural migrants

enjoyed the same healthcare, housing and school benefits

as urban residents.

It's of course very challenging for city officials

to foot this bill largely on their own

when the central government only accounts for about 8%

of spending on public services.

6% on education, and 1% on health.

But if services are too costly

why not just refuse to provide them?

And this is where it gets interesting I think.

Several initiatives in the 2010s,

including the National Urbanization Plan

have made it clear that the central government

wants cities to improve benefits for migrants.

In July 2014 the State Council announced the goal

of eliminating the difference between rural and urban hukou

and accommodating 100 million new city residents by 2020.

Central officials then and since have recognized

the need to improve services for migrants

and they've frequently focused on the importance

of a people centered approach to urbanization.

To this point though they've provided very few details

about how any of these goals are gonna be achieved.

And so this leaves city leaders in a tough spot

and I'm not trying to turn them into villains at all here,

'cause they're expected to extend services

but they have very limited resources and little guidance

about how to do so.

Now while central officials

are encouraging more urbanization

they don't want crowded first tier cities

to become much bigger.

Instead their goal is to push migrants

toward small and medium size cities.

Now most of you in Canada or even the United States,

you can't even appreciate what I'm talking about

when I say a small of medium sized city.

There are dozens of small cities in China

that are over a million people,

that people like Margaret and I have never heard of.

So we're talking about a million or two million people

rather than five or 10 or 20 million people.

That's where they want people to go.

This means that hukou liberalization is taking place

mainly in cities with fewer than five million people.

But most new jobs are created in the larger cities,

bigger than five million.

And those are the cities where migrants

generally want to go.

Now the clash between the central government's

urbanization strategy

and migrants' preference for bigger cities,

puts leaders in places like Shanghai and Beijing

in a very tough spot.

The new migrants appear daily

and the center urges them to give more benefits,

and this is what encourages China's larger cities to

deflect migrants rather than just deny them straight out.

'Cause they are getting pressure from above.

You can't just not give them to them,

it's better to come up with some ploy

that makes it look like we're giving it to them

but doesn't actually cost us anything to do it.

So top leaders in first tier cities often feel hamstrung.

They agree it's wise to control overpopulation

but on the other hand, until more jobs, higher wages,

and better quality services lead migrants

to move to smaller cities, they know that migrants

are gonna keep coming to the biggest cities,

and they're gonna keep expecting services.

So hukou reforms and an urbanization plan

that focuses mainly on third and fourth tier cities

don't offer much for major cities who face migrants

who demand benefits and want to live in Shanghai or Chengdu.

They don't want to live in Benxi or Datong

or other places that there may be jobs

and services may be available.

Beijing's a good example of this mismatch

and the reasons why deflecting migrants is so appealing

in China's megacities.

In December 2015, Beijing released regulations

on permanent residence requirements

that said hukou applicants should have a Beijing permit,

be less than 45 years old, have paid social insurance

for at least seven consecutive years.

They also set up a point system a lot like the one

in Shanghai and Guangzhou's, which I talked about earlier,

and which is probably gonna have the same effect.

Although some migrants may clear all the hurdles,

and there are more upper class migrants now

working in areas like being a

real estate broker, most of them will not.

Most migrants will continue to be effectively excluded

from services despite reforms

that suggest the central government wants to integrate them.

Deflecting migrants I'm arguing,

makes sense both practically and financially,

and it allows officials in first tier cities

to make it appear that they're addressing a problem,

without actually doing so.

So what's the take home of this presentation?

Well as China urbanizes,

more migrants need and expect public services.

Most cities deflect them instead of meeting them

or denying them outright.

Within cities, the authorities establish

nearly impossible eligibility requirements

or require paperwork that outsiders struggle to obtain.

Municipal leaders also nudge migrants

to seek healthcare or education elsewhere

by enforcing dormant rules, shutting a service down,

or encouraging them to pursue

cheaper options somewhere else.

City leaders deflect migrants

for both political and practical reasons.

Limiting access isolates and disempowers migrants

and is cheaper than offering benefits.

It's also politically appealing at a time

when the central government's calling for greater benefits

for nonlocals and urging people to move to small cities,

but city leaders have to deal with migrants

who continue to appear in large numbers

in the biggest, most desirable cities,

which is where all of this research was done.

There was no research done in the smaller cities.

Now migrants of course aren't alone in being reflected,

other people seeking services may also be diverted

by a tangle of rules and complications

that channel them into negotiating on the state's turf.

And that's part of what's going here,

you're being pushed onto the state's turf

to negotiate in their offices

with their rules, and you at a structural disadvantage.

For example, rural leaders have used guidelines

about which homeowners can receive low income assistance

to disqualify evictees

and reduce opposition to land expropriation.

Nor are schools the only service that could be taken away

to encourage people to move elsewhere.

Officials in some cities have cut off water,

gas, and electricity to push people

who are resisting demolition orders to move out.

I have one student who just finished a dissertation

on something she's calling blunt force regulation,

where to deal with pollution regulations what they do is

they go in and they turn off electricity in a factory

and turn off the water, and if that doesn't work

she's got wonderful pictures of them

just blowing factories up.

That is definitely a way to get things gone.

In today's China, deflecting is a handy tool

in the social control toolkit.

And that is justified by a steady flow of pronouncements

about development, modernization, and progress,

and makes it even more appealing to local leaders

than providing a service,

or taking the more politically risky step

of refusing to offer service.

Now the long term effectiveness of providing

phantom services remains to be seen.

It certainly works in the short term.

And maybe that's all people are thinking about

when they're doing this at the municipal level.

It works in the short term in preventing a migrant

from getting health care, education, housing,

a pension, or low income assistance.

But if deflecting becomes a norm a local adaptation

will have become much more than a stop gap.

After years or even decades of waiting

for a thoroughgoing transformation of the hukou system,

some migrants are losing their patience.

They, or at least migrant activists,

are overcoming the depoliticization

and the individualization

that lie at the heart of deflecting,

and are making their frustration known.

Instead of helping preempt protest,

there's some evidence that diverting migrants

is inspiring mobilization.

Protest is increasing the most in areas where

the migrant population has grown rapidly,

and labor protests have been growing in number

at a very rapid rate, and many of them involve migrants.

And they are intensifying at the economy slows

and workers aren't getting the benefits they're owed.

So our final point is that deflecting

is not really addressing the needs

of China's urban workforce.

Nor is it clearly serving social stability.

It definitely saves cities money,

but it may only be pushing other problems down the road

and making their ultimate resolution more difficult.

Okay, I'll stop there.

(audience applauding)

- So for questions, we'll pass the microphone around.

- [Man] It's a wonderful presentation.

I just wanted to ask about the economic consequences of

keeping the migrants from staying in the larger cities.

Cheap labor was why they came in good part.

If you force them to leave who replaces them

to do the work that they had been doing.

They were doing things in Beijing and Shanghai.

If they're forced to leave because their children

can't get educated or they don't get medical care,

who's gonna come in to replace them

or is it gonna be the city population itself

have to step down to do the lower income jobs

that they were doing?

- Some of it is people coming behind them.

There's another set of migrants who are hoping

that the future is better for them

even though other people are leaving.

The other things is that China is really

moving up the value chain.

And it's hard to believe but there is a labor

shortage in some places, but generally at higher levels.

So some of these lower level jobs are not as needed

as they were in the past,

so the migrants are not taking them over,

they're being done by people who are residents of the city.

But it is a good question.

I don't know how many people have actually left.

They sometimes move to other cities,

they sometimes move to another city.

At this point in time the population of the largest cities

is close to flat, it's not increasing as much.

This is not a Latin American kind of story

where there are shantytowns growing up on the cities.

And at least in theory, if we know this,

certainly the migrants know this

and some of them are leaving, some have gone home.

There were a lot of questions

after the 2008 financial crisis, were people gonna go home.

Some went home but they almost all came back.

As far as we can tell most of them are still

toughing it out, they are frustrated,

they often feel defeated by the process.

Fewer than you would expect have moved to smaller cities

even though that's the pressure put upon them

by the central government, and that's what

they're being induced to do by local governments.

- [Man] So they still have jobs.

- They still have the jobs,

I mean they still have the jobs.

The city still needs them but they don't have the services

and they're demands are not going away.

So that's where the protest comes in at the end,

they're still frustrated that the jobs are still there,

and people move very quickly, migrants from year to,

some of them are in jobs for just months at a time

and move on to another one.

And wages have been increasing quite generously,

some years 10 and 15%, but services end of the puzzle

has been a harder one to address.

And I should mention this is not a paper about variation.

This is a lumping paper,

where we're just trying to identify a phenomenon.

In Alexsia's dissertation, she divides these cities up

among themselves and also looks at others

and looks at variation.

Which is obviously a very important question.

And there are some interesting findings there,

like Chengdu, is particularly good at dealing

with migrant workers compared to a place like Shanghai.

So it's not simply wealth, that if you're a richer place

you can deal with migrants better,

Chengdu is poorer than Shanghai,

but they've set up better systems to deal with migrants.

So this is a paper that's just trying to identify

a phenomenon that we call phantom services.

There would be variation from city to city

even among the megacities and her dissertation

soon to be book should be dealing with those questions.

But you're right, they still have jobs, so the jobs

haven't really gone away.

And the fact that there is a labor shortage

if anything is helping them,

it's hard to imagine China with a labor shortage,

but they are if you talk to economists.

But the services have not gone apace

with the wages and the job opportunities,

and that's what this paper is about.

- [Man] Thanks again for--

- [Man] Use the microphone please.

- [Man] It's on?

It's on? Yes.

Thanks for the great presentation.

Just a couple of question, one is about the method.

I noticed that the cities that have been

included in the research, most of them,

I mean the majority are big cities,

but there is just, I mean, a city that doesn't fit,

Dongguan, I think that has nothing to do in terms of size

and importance with the others.

So I was wondering why it is included,

if there is a particular reason that I mean,

makes it special and worth including.

And the second question is about the

implied criteria that, I mean, or a hidden criteria

used by local administration to

deflect immigrant.

Is originalism one of these, you think?

So I think that they look differently at the place where,

the origin of the migrants,

so they tend to protect more people

from the same region, same area,

or this has nothing to do with their decision

to help or not to help or to help less.

- Oh that's interesting.

Dongguan I know was added as a matter of convenience

in that Alexsia had some connections there

so she could do work in Dongguan.

Dongguan is also important 'cause it is the heart of

the traditional labor, the migrant laborer experience.

Particularly in lower skilled sorts of jobs.

So that's one reason she wanted to look

in particular at Dongguan.

The rest of the cities are almost all of them,

I think all of them are provincial capitals,

and there are special characteristics you want to look at

when you think about a provincial capital.

That a provincial capital is treated differently

than other sorts of cities,

not least because you're also so close

to the provincial government and you can end up

on the provincial government's doorstep

if something goes wrong.

That's a special pressure municipal workers face.

I haven't, I just worked with her on this one paper.

In our talking and reading her dissertation

I haven't heard about native place ties

and if there are important differences in native place.

Some migrant workers in cities have moved up in the world.

There are some people with (speaking foreign language)

connections to people in certain places.

I know in Chengdu there are very clear paths

that people go from Chengdu to the countryside

and large groups of people come.

I know some factories are dominated by people

from one area or for another area,

but at least talking to her,

and I haven't seen the later part of the,

the later version of the dissertation

the last two or three years,

if there are systematic treatments,

differences in treatment based on where people came from.

There's a lot of rural to rural migration in China now.

Migration is not only going to these big cities

and one of the important things about variation

is she's looking at a very particular migration path,

which is to the biggest, most prominent cities in one area.

With probably the exception of Dongguan.

And I could imagine a wrinkle like that

could matter a lot in that in this place

people from Hunan would be treated better,

and in another place these people from elsewhere

would be treated better.

- [Man] So linguistically.

- Linguistically, and depending on whose factory it was

and who set it up and how they found labor to begin with.

A lot of times a factory is set up with a person

who then does tap into his or her home network

to draw the first batch of workers to the factory.

It would be interesting to know if original

native place origin, or how long you've been in the factory,

or those kind of issues--

- [Man] What trumps what.

- Makes a difference and whether this deflecting strategy

can disappear, or not be used.

'Cause this is, you know, or used selectively

on different people at different times.

- Thanks. - Yeah.

- [Man] So two questions, one you did talk

a little bit about this towards the end,

but so you said there was a sense of helplessness

and I kept thinking about is there no sense of resentment.

And so in the end you said well there is

a little bit of that, but isn't there worry from,

I mean the numbers that you mentioned, 270 million.

I'm sure not all of them are in that situation

but still the numbers are significant.

Is there no worry of some kind of

more active demonstration, resistance and so on.

So that's one, the second question

is much more down to earth.

So what do these families do with children

who can't go to school, like for example.

So is there for example some kind of organization of

among themselves, the migrants start organizing

their own kind of

systems of

even taking care of the children or something like this.

Because otherwise I can see many children for example

just focusing on that, that seem to have nowhere to go.

And their parents obviously have to go to work so they can't

take care of them, so what's happening with that?

- Some children are sent home.

There are tens and tens of millions of children

who are sent home to the village

that their parents take care of,

they're called left behind children.

And there's a big literature in sociology, anthropology,

if you read a journal like Journal of Peasant Studies

you'll read about what that does to a society

when so many children have been sent back

to their home village and their parents are away.

- [Man] So they're raised by grandparents.

- They're raised by grandparents is a very common thing.

The migrants also set up their own schools in various places

and that has had more or less success.

They do it with their own resources outside the system,

and that occurs sometimes.

Some kids do not go to school,

which is against the compulsory education law.

On the first question, it is interesting.

I mean, my day job is studying protest and repression.

This is just a sideline industry for me with a grad student,

helping her get a project going

and seeing where a paper is in her data,

so that's how we got going on this several years ago.

It only strikes me when we go to conferences,

I was at one recently where all of the Western scholars

talking about protests in China said,

oh they got it under control.

It's just like a puppeteer.

They have the right amount of protest,

not too much, not too little, not too hot, not too cold.

The porridge is exactly the right temperature.

And we paint this picture of the Chinese state

as being this magnificent puppeteer,

and especially for information reasons,

there's learning what's going wrong in society.

That's dealing with petitions and protests very effectively,

and all of that's true.

Then I go to China and I talk to people

and they're afraid the world's falling apart.

They just want to get to the end of the day

without somebody showing up on their doorstep

complaining about something.

'Cause all protest goes to the government,

it gets there in very short order.

The latest numbers are still over 200,000 incidents,

mass incidents a year,

that's 500 a day going on around the country.

And it really strikes me that we have been

much more impressed by the Chinese state

than the people who are in the state are

with their ability to control something

that can cause them a lot of problems

and lead to all kind of distortion.

So a few years ago with petitioners

they started setting up psychiatric hospitals,

they started setting up black jails, they set up retrievers

because they set up an incentive system at the top

where they said if any petitioners from your county

get to our, get to Beijing,

horrible things are gonna happen to you,

you all are gonna lose your bonuses

and everything like that.

And that led to local governments to go and do

these crazy things like setting up psychiatric hospitals

and jails and dragging people back

and paying bounties to get people to come back.

And so I guess one of the things I really am struck by

is how we are, those of us who study protest

have bought into a very functional story

about how it's serving certain kind of purposes

and it's being controlled magnificently

by this state who knows just how much to have.

I mean, I still believe that when there's no protest

it's more dangerous than when there is.

So if you look at Poland in the 1980s

after Solidarity was shut down,

that's a dangerous situation.

So in one sense it is a sign of confidence that they allow

the amount of protest to take place that does.

On the other hand when I talk to local officials

they are scared of this all the time.

Migrant workers are one of their greatest concerns,

and they know what's going on here,

they know what's happening,

and they don't think these people feel completely helpless

and powerless and individualized and depoliticized,

they see the ones who are actively organizing for it.

And some migrant workers activists, Diana Fu,

who is right here at Toronto, has been writing about

these underground, they've taken it on the chin the most

the last three or four years,

the people who are organizing migrant workers

in one form or another.

So that suggests to me that the state knows

that what these local officials are doing

is just barely keeping things at bay right now.

And for every person that Alexsia ran into

who was depoliticized, individualized,

and blamed themself, others saw through what was going on

and know exactly what is happening

and that deflecting is just another kind of denial.

That can't last forever.

That seems like a, and that's part of why I say

it's a short term strategy,

is people certainly wake up to it at some point.

Now they may give up, they may feel like it's hopeless,

but that's different than saying they blame themselves.

- [Woman] I have maybe one commentary and one question.

You mentioned that (mumbles) of this deflecting strategy

is that the immigrant workers don't know where they can

like which authority, especially to complain for

and I found this quite interesting.

And maybe there is also like Chinese law written off it

because even like children they are,

their school is deprived by the government

but you cannot say like, I mean it is in the constitution

that education is a right for every single person

but you cannot resolve the constitution in the court

and if it is based on administrative law

then you also need to find various specific

administrative policy that are responsible for it,

which is quite, may be quite difficult

in a education question.

That's my little bit of commentary.

And I have one, another question is like

do you think that the deflecting is,

it is also happen maybe like immigration

area of, I mean like, because like the credit point system

is also kind of familiar

with how maybe Canada receives immigrants.

Like how the PR, like how they become PR

and how they calculate that.

Is there any like a national government

also have this kind of deflecting strategy

towards migrants generally.

- In China.

- [Woman] Or in other countries.

- Yeah, I don't know as much about,

I don't know as much about Canada,

but there is certainly an issue about,

and Chinese are pretty open in talking about this.

There's a term they use, su-jer to mean the quality,

and they want the quality of migrants to go be higher.

And this word su-jer has a vaguely eugenics

kind of a feeling to it that we want people

who are both economically more able,

but people of higher quality and these wy-dee-ren,

the outsiders, they're dark, they're dirty.

There's a somewhat...

There's a condescension of city people toward country people

and other sorts of things that is undoubtedly part of it.

So they're sometimes fairly open about

wanting to draw people with more education, more income,

but also people who are more like us,

middle class urban Chinese.

So there is an element to that and I think that's,

that is certainly part of it.

Your first question was about?

(muffled speaking)

Right, yeah not that's one of the more interesting things.

This is what I, in protest I've studied

something called rightful resistance where people use

policies, laws, and commitments from the state

to combat local officials that don't carry them out.

People sometimes try that.

But this paper

in particular reminds me

if you make a claim that under the compulsory education law

I have a right to school.

The principal says, okay that's all true,

but I've got a classroom, there's already 45 chairs in it,

I can't fit 20 more in it.

This is above my pay grade.

I can't resolve this problem here.

You need to go talk to somebody else

to resolve this problem.

My issue is handling this school

and I say there's only room for 45 people

and maybe there really is only room for 45 people,

and it's very easy for them to say

it's somebody else's problem to resolve.

Even if the argument is right,

even if the claim is just under the law,

it's a question of who to prosecute that claim with.

Most of Alexia's interviews were right at the interface

of state and society.

They were the people at the very bottom,

the doctors, the nurses, and the parents

in conversations with each other.

And again I think you have to have a little bit of sympathy

for the people on the ground.

Chinese hospitals are overcrowded,

they don't have enough resources.

There's all kind of things going on where they can almost

legitimately say I understand your claim, I understand it's,

there's a legal and a moral and another basis for it,

I just can't resolve it in the circumstances I'm in.

I'm a mid-level administrator at Berkeley right now,

I run an institute, and as I was writing this paper

I would think about I bet I deflect people

once or twice a week easily.

Right, once or twice a week I tell them,

oh yeah, it's a big important problem,

go over and talk to this person,

they're the ones who can really resolve this problem,

this is not in my domain.

So I think this is a very natural thing to happen

at the state-society interface when there are

certain pressures from above that really are

very difficult to resolve right at that level.

And it is hard to know who to blame.

Is it the school and is the hospital.

Or is it a bigger structure.

Is it the hukou system, at root it is the hukou system.

Rooted in these big structural things

that have to do with the center,

but everybody knows it's hopeless to get that changed.

You can't get that, you're just trying to sort it out

in your school.

And if they say it is the hukou system,

what do you as a parent do?

This principal or this doctor,

this principal can't solve the hukou system.

That is truly above his or her pay grade.

So I think this is one of the more interesting things

about the paper is how many different people you can blame

and when there are so many different to blame

and it's not clear, then you don't know who to blame.

- [Man] So has this politics of deflecting migrants,

has it become a state ideology?

Or it is more like local government--

- It's a local adaptation.

- [Man] Strategy that in fact it has never been promoted

as a sort of a way of, you know, doing things.

- Yeah, our view is it's-- - Officially.

- A local adaptation that the central government

turns their head away and allows to happen

and knows it's happening while it's busy

out of the other side of its mouth saying,

give migrants more benefits.

'Cause what's happening, what are the local officials doing,

they're complaining and saying I can't do this,

I don't have the money, I don't have the resources,

I don't have all of this, and the central government says

okay I'll turn away from it and you develop

these tricky ways to prevent people

from getting what they think they deserve.

- [Man] Okay, then the second question is

for this politics of deflecting to work,

it would need to have some successful cases.

Right, meaning that people who are able to make it, right.

You can't just simply keep deflecting.

There must be some cases where people are accepted,

or they move up, right.

So what happened to these so called successful cases.

Are they then being promoted as like, you know,

this is an example of how you could make it,

how you become like mobile and moving up in terms of class,

in terms of being able to be part of the urbanite.

- So not successful deflecting,

successful getting past the deflecting.

And that's an interesting question about variation.

- [Man] Are they then being like promoted

or how are they presented, right,

say by the local government.

You know, you guys should really look at this example.

Or do they just hide it,

they just don't want to talk about it.

- In the original documentation for this paper

I have seen discussions of the point system this way

that are wildly over optimistic

and give examples of people who accumulated

all these points.

But if anything I think those examples

lead an ordinary person to look at it and say

there's no way I could ever do all of that,

that's just impossible.

So in a sense that is a good use of a parable

to show that you could succeed and that's a good way

to put the blame back on yourself that

no I didn't work hard enough in school,

no I don't have enough money,

no I don't have enough blood to give this summer

to get more points.

So there are examples, and they do give examples

of all of this working, and undoubtedly there are

some people who do it,

who make their way through the system.

Enough to give you hope.

I think it's something I'll mention to Alexsia

as a good thing to look at is that if it succeeds

then it may not be destabilizing in that way.

If nobody gets through then people should

relatively quickly realize this is a dupe.

This is not a third category,

this is just another kind of denial.

And if it's just another kind of denial

then we're back where we were 10 or 15 years ago

where you were denying people

and then that could lead to problems.

So I'd be curious to see, there are those parables,

there are people getting through.

Are there appreciable number of people getting through,

enough that you know somebody who has done it,

enough to keep your nose to the grindstone

working to get through.

If that's true then it can last.

But there should have to be some successes, I agree.

- [Man] People believe in that possibly.

- The runarounds and things like that,

at least I know from a university campus

better than anywhere, I think we all,

at best what happens is we just give up.

We just feel beaten down by the system and we just give up.

I was in a pension dispute with Berkeley years ago

and at the end they said we treat all our faculty fairly,

but we are gonna treat you like this,

and there's nothing you can do about it

unless you want to take us to court.

And I said, okay, I've lost, I'm beaten down.

Do I continue working, do I continue showing up

and doing my job, I do it, but...

So this getting beaten down that can work too

to just think the odds are against you

and then you just accept your lot in life

and I lost two years of pension credit

and they agreed with me right to the end

when they sicced the university's lawyers on me

to tell me to go away.

And didn't matter if I was right,

didn't matter any of those kind of things,

they said you want to take it to court,

we're gonna fight it in court.

And then we go on about our business and I...

So there are a lot of ways at which people can be

politicized or depoliticized in this process,

and we forget that apathy or giving up

can be a strategy after a point

and realizing it's just stacked so far against you

you won't do anything about it

and you'll put up with second rate education

and second rate medical services and other sorts of things.

But I think you're right, some people have to be succeeding

or it would be sensible

to have some percentage of people succeeding.

- [Man] Yeah, to stabilize this strategy.

- If everybody fails it can't last, it just can't last.

Yeah.

- [Woman] Hi.

I'm a visiting student come from Chinese Academy

of Social Sciences and I come from Beijing.

I lived there for 23 years

and I studied as a law student

for my undergraduate education so there is something

I thought I want to share

so you maybe feel it's interesting.

About 20 years before, as my parents generation is,

when you graduate from

a school, a college, or a university in Beijing,

the government will offer your job

and then offer you a hukou in Beijing.

And in that time studying in Beijing's university

seems very attractive because you can be a Beijing citizen

after you graduate.

But 10 before

if you graduate from Beijing

then you find a job in Beijing,

the company will offer you a Beijing hukou

after maybe two or three years

when the company feel you are valuable,

we want to keep you as our worker so we will find,

then we will ask for Beijing hukou from government.

Then you will be a Beijing citizen.

But to my generation because I graduate from a law school,

so many of my,

of my classmates want to find a job as a,

in law area when they,

in law area, when they come from other province

the only way to become a Beijing citizen is to

work in the government more likely work in court.

And it's gonna be very,

it's gonna be very hard.

They much pass the (mumbles) examination,

which the passing rate is three to 5%.

Then they got to pass the civil service examination

which the passing rate is not more than 5%.

After passing those two examination

they're gonna pass

the test which holding by the court.

And after being hired, after hired by court,

they're gonna wait about five or six years.

In (speaker obscured by heavy accent)

very quite slow, about

800 Canada dollar per month.

And after those five or six years

it's only the government probably will offer them

a Beijing hukou and maybe they cannot get a hukou forever,

even they pay so much.

But if you just want to find a job in Beijing,

it's gonna be quite much easier than that.

And everything goes smoothly

if you don't have a child.

Your child won't study in Beijing and

you just want to earn some money or find a high paid job,

it's gonna, this thing's gonna be perfect.

But once you want your child want to study in Beijing

in Beijing's primary school or high school then

if you don't have a job it becomes impossible in this years.

When I was a high school student there are some

migration students from other province,

they can study with us

but after those three years in high school

they're gonna go back to their province and to attend

the gaokao as the

university admission exam in China

and it is gonna be very difficult

if you study in Beijing's high school

and you attend the gaokao in their own province.

So more and more student

(mumbles) study in Beijing's high school

and then go back to their home town for that exam.

So I think it seems the social mobility

keep goes down during the past 20 years.

- That brings up a few interesting points,

so getting back to your original question that

if you're a young man or woman without,

you're healthy and you don't have children

and all you need is a job,

you can go to Beijing and you can work.

You can live outside the hukou system.

It's also interesting to hear that the hukou system

affects people at very much more exalted levels.

I don't think you law professors when you get a job

and you move from one city to another,

you think of yourself as a migrant worker,

but in China you are a migrant worker,

you've moved from one city to another

and until you get into that hukou system,

you are not even there a full fledged member

of the Beijing community.

And it has implications on you that has to be worked out

by your employer to get you a hukou

and to find some way to get you into the system

'cause otherwise you don't want to stay.

And going home for the gaokao is very important too

because there are different preferences,

it's easier if you're from the big cities

to go to a university in a big city.

Forcing kids to take the exam at home

is another form of discrimination

that makes sure that Beijing universities

are full of Beijing kids,

and Shanghai are full of Shanghai kids.

And if you're from some godforsaken place in Hunan

you have a much much lower chance of doing it

even though you've lived in Beijing your whole life.

And remember we have second generation migrant workers

in China now, this is not just first generation.

Some of these people were born there

and they've lived there their whole lives

and they still are not fully part

of the social welfare system.

- [Woman] Yeah.

And there is a word written in the government,

government document recent year,

it's called the low people.

In Chinese it's (speaking foreign language).

It means that, it doesn't mean migration workers,

it means maybe someone that don't work in Beijing

but they live in Beijing

as migration workers their housewife or their parents.

They are old and they may have illness but they don't work

but they have to go to hospital in Beijing.

And they also don't have money and the social insurance.

And maybe sometimes in last year the government

want to divide them from Beijing as that part of a people.

It's not a migration worker.

The worker, if you can find a job in Beijing

then you can pay for your rent,

you may have a residence.

If you can have a residence in Beijing

things goes much much better

than if you live in a makeshift house

and those years the government cleans

those low areas building and they didn't even build.

After cleaning that area, they didn't even build

some more building in this area,

they just turn this place

to garden or forest or grassland.

And so because of that the rent in Beijing

will go higher and higher in the future

because the government cleans that area.

- I mean maybe the key figure I gave in the whole paper

is that 8% of public services are paid for

by the central government, 1% of health,

three or 4% of education.

Once you do that, now we're in a world of local discretion.

I'm not sure how it works in Canada,

is it all at the national level?

Or is it, do the provinces have control

over these programs?

- [Man] Education and health and

most of the social welfare is a provincial.

- Provincial. - Yeah, but the cities

seem to have problems.

Although we've been download,

a lot of stuff has come down to the city of Toronto now.

And we have to pay for these things, but yeah it's a mix.

- But once you start--

- [Man] We have transfer payments

from the federal government to some of the provinces.

- So places like China, places like the United States,

we don't have those kind of transfer payments.

So employment, who your employer is,

who your municipal leaders are,

what your particular migration pattern is,

who's coming, who's leaving, where they're from.

All those become important and it's all up to a local city

to decide what to do with their own revenues,

and they've got to do it with their own revenues.

So of course you're gonna get

enormous variation in how these things--

- [Man] The thing about local, there was a conversation

earlier and some comments about

that this was really now

the responsibility of the local governments.

So this has devolved down on local governments.

But actually the policy is a national policy.

And it's always been a national policy in China

to limit the size of large cities and to devolve,

or to get people into the middle

and the medium and smaller cities.

That's a basic policy and it's part of

the 2020 Urbanization Plan.

So how do you do that?

Well you keep the migrants out of the big cities if you can

and get them, as you say,

deflect them into the medium and smaller cities.

So the national policy is really very important.

And it's an old policy, it goes back to

before the communist takeover, I mean

they used to write about this and talk about it.

I remember Fei Xiaotong the famous sociologist,

he wrote about this as a way of China's way of development.

Then the communists came into power

and they also tried to limit the size of big cities,

which they couldn't.

And now it's still a problem today.

And the migrants have to take the heat for it.

- On one of the listservs I read,

Stein Ringen has been writing in lately,

where he's arguing China is a totalitarian country

and as I was coming in here today I was thinking,

gee, if it's a totalitarian country they should be able

to keep migrants out of these big cities.

And they have not, they cannot or choose not to.

And once you allow them to migrate

where they want to migrate then you've created a situation

where the municipal officials in these megacities say,

what am I gonna do.

You tell me to do this and I can't do it.

You've given me an un, in America we'd call it

an unfunded mandate, and I've got to handle it somehow.

And if you want to keep them out of the city

I can do what you say, if you're gonna let them come in,

I can't do it.

- [Man] It's not totalit...

I spent a lot of time working in the Soviet Union.

Soviet Union under Stalin was totalitarian.

China is not totalitarian, it's very authoritarian.

But I don't think that, I know that debate on the listserv

that's going on right now. - He's getting started on it

right now, and it doesn't, you have people just flowing

freely across the country.

And think back to the Cultural Revolution or before that,

there was not very much free movement.

It was not far from saying

we know where everybody slept every night.

This is not the situation in China,

we don't know where everybody sleeps every night.

And this is one of these things where when you study things

at first it's easy to turn

the local officials into villains.

But one of the more interesting things is to talk to them

and to get them to explain the world they live in.

I always say one of the basic questions I ask

when I'm doing interviewing is, how are the people above you

and below you driving you crazy.

(speaking foreign language)

And they always the people below are of low quality,

the people above are idiots,

and then they explain for the next two hours

the institutions in which they live.

And you can't be completely gullible

and fall for what they say, but there's some truth

in what these municipal officials in megacities are saying.

You tell us we have to handle these people,

you tell us we have to provide services,

you don't give us any money, you tell me what to do.

And the answer is they come up with something like this.

- [Professor Boittin] Thank you so much.

- Okay.

(audience applauding)

For more infomation >> Kevin O'Brien on "Phantom Services: Deflecting Migrant Workers in China" Sept 20, 2018 - Duration: 1:12:22.

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Animal Services Guardian Angel Tree - Duration: 1:09.

if you'd love to bring home a new pet this holiday season but simply cannot

take one into your home you may still be able to help out. The Chesapeake Animal

Services guardian angels program might be just that outlet you're looking for.

So the guardian angel program is an opportunity that we provide for our

guests that come in that maybe fall in love with an animal but can't adopt them

themselves so we allow them to sponsor that animals

adoption for another family so that way their adoption fee has actually paid for

for another family to come in and adopt so they can take that animal home and

maybe spoil it a little bit more at the store or they can adopt an animal that

they might not have considered before that has extra medical needs or

something like that and they are able to spend that extra money on them. And we

just see a lot of animals in need that are sitting here a lot longer so it

allows the public to kind of get involved a little bit more and get those

animals that are higher need out faster by paying it for it a little bit. The

Guardian Angel Program is a wonderful way to share your love for animals and

to help out a fellow Chesapeake resident looking to add a furry friend to their

family. Now for more details on becoming a guardian angel call the animal shelter

at 382-8080 and choose Option 1. And be sure to follow them on Facebook to

get a peek at all the animals they have.

For more infomation >> Animal Services Guardian Angel Tree - Duration: 1:09.

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UT addresses access to counseling, mental health services - Duration: 2:21.

For more infomation >> UT addresses access to counseling, mental health services - Duration: 2:21.

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Textbook Services Help Video - Textbook Return - Duration: 2:14.

Hi everybody. My name is Cory Whipkey, and I am the Textbook Services manager for campus.

We wanted to give you just a little bit of information about returning your books at the end of the semester.

The first thing is you can return your books at any time. You can return them in the middle of the semester

if you're done with the book for a class. You can return it, you know, the week before finals.

You do not have to wait until the end of the semester - you can return a book at any point during the semester.

The next thing is that you don't have to return all your books at once. If you want to return a couple here if you're done with them

before the end of the semester, that's great. Or if you take a final and you just want to get rid of the book, that's great. You don't have to return them all at once.

And the last thing is if you can't make it here during our normal hours - and we have extended hours for textbook return -

but we do have two drop boxes that are located: one is outside of Hagestad Hall, and one of them is right by our front door here.

Those are unlocked and open any time that we're not open, so you can always return your textbooks to those places at any point.

For returning textbooks at the end of the semester, a couple quick tips: Our busiest times are Wednesday afternoon and Thursday afternoon,

so if you can avoid those times, you know, you'll get through in and out a lot quicker,

and your help our line during those times be a little bit shorter as well.

So if you could avoid those times, that's great; if you can't, no problem.

If you know something happened to your book during the semester, you can just return it right away to us at the help desk.

We can assess the book there, and just because something happened, it doesn't mean there is going to be a fine. We can always work with you

on any kind of situation, so, but if you know there is something wrong with a book, just return it right to our help desk - it will certainly help.

Lastly, put books back where they belong. There's a blue number by the spine . Please make sure to put it back by that blue number.

Any time it's not in that spot, or if you just dump all your books and leave, there are fines for that.

It helps us keep our inventory under control. Please put them back by the blue number.

And if you have any questions on that, just ask us at the help desk. We're always happy to help you and show you where to go.

And please bring your books back on time. I mean, it's kind of just common sense,

but hopefully you bring them back to us in time; that way, we don't have to chase them down from you,

and that they're ready to go for the start of the next semester.

So this program saves you thousands of dollars. It's a great deal. We ask that you just please bring your books back on time.

So, thank you very much. Have a great end of the semester, and thanks!

For more infomation >> Textbook Services Help Video - Textbook Return - Duration: 2:14.

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Nebraska VR Pre-Employment Transition Services Orientation Video - Duration: 4:25.

Hello my name is Yamika Herard and I am a Pre-Employment Transition Services

Coordinator with Nebraska VR. We work with students aged 14 to 21 with

disabilities and their parents in partnership with high schools to prepare

you for the world of work after high school. The leap from school to work can

be difficult for students who experience physical, intellectual or learning

disabilities. Challenges due to work limitations can make it even tougher. Our

role is to work together with your school to provide you with the tools you

need to succeed in learning, earning, and living in Nebraska. Your teacher should

talk with you and your parent or guardian before referring you to

Nebraska VR. Once we have a consent form signed by a parent, if you are under 19,

we can start working together. In larger schools coordinators are in the school

at least one day a week. In rural schools, staff time is scheduled based on the

needs of students. To begin we explore different types of work, discuss the

places where you might like to work, and review the training required for

specific jobs. We will work on skills to problem-solve follow directions and

contribute as a team member students may meet in groups or

individually to participate in these activities. My name is Jerry Patrick Neff.

I prefer to go by JP. I worked with Nebraska VR to learn more about the

world of work. One of my favorite things I did was was the Job Fair, where I got

to go to to interview employees of certain certain buildings like like Runza,

chick-fil-a and even the Henry Doorly Zoo. They all gave me insight into what

they looked for in employees. It also had like certain stations where I could

emulate certain jobs like sorting mail. I also I even got to try a mock interview.

I was nervous about it at first but they showed me that it as long as you put

your mind to it, it's not that difficult. All you have to worry about is giving

off a good impression yourself. Like are you willing to

take advice? Are you willing to look hear what they have to say and ultimately

figure out whether or not this is the job you want to do.

Together we will learn about employability skills like appropriate use of mobile devices and

social media on the job, how to talk to a supervisor, the importance of being on

time, and discuss independent living topics. You will also be introduced to

products and equipment that enhance learning, working, and daily living. You

may participate in mock interviews, business tours, job shadows, and even work

based learning experiences. Through hands-on work you will discover your

talents for yourself, what type of work you would enjoy, and learn what it takes

to be an employee. Along the way you will learn about yourself and your community

while developing self-advocacy skills. These activities are meant to introduce

a variety of experiences and set you on the right path for work that matters to

you as an adult. You're engaged participation now will help

you be successful after high school.

I'm interested in jobs relating to film making.

You have to be committed to do it. It has to be something that you're

willing to give your all and get the task done. I think it was worth taking

the services mainly because even though not all the jobs were in my interest

they all taught me you have to be committed to your job in order to go

anywhere with your career. The main thing I learned from it is the environments I

work the best in. As I said before be confident in what you're doing and be

determined to get whatever you're interested in done. That's what's

ultimately gonna get you somewhere.

Additional opportunities are

available across the state during the summer. Transition Summer Programs

further build on what you will learn during the school year and provide

opportunities to develop skills to meet workplace expectations and further

develop employability skills. Nebraska VR pre-employment transition services can

help you make the most of all your skills and abilities. This is the goal

for all individuals including those with the most significant disabilities. That

is why we like to say Nebraska VR - Where your future begins

For more infomation >> Nebraska VR Pre-Employment Transition Services Orientation Video - Duration: 4:25.

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The UNILU drone - Research on Luswishi's ecosystem services (DR Congo) - Duration: 4:00.

What is your objective?

The objective pursued in this forest is to try to index the large trees found there.

With the drone, I can take various pictures.

We have different interests. In particular, in the case of plots that have already been placed here,

and that take into account the different habitats in this conserved Luswishi forest.

Thanks to the drone, we can study the dynamics of these habitats.

In particular, this device can carry a multispectral camera

by which the different vegetation indices can be studied,

which allows us to map the area, in particular by allowing us to study the dynamics of these habitats.

Can the drone be useful in monitoring the Luswishi concession?

Yes, absolutely, because the concession is one of the forest patches in this peri-urban area of Lubumbashi

and around it, there are many private concessions, so one way to see that our forest is well conserved,

and that there are no incursions from the individuals around us,

is to take pictures with the drone, since with this one, you can go up to 500 meters high,

we can take panoramic images, and from where we are, we can send it up to a kilometre away.

So we can take images, including videos, but also pictures

which allow us to make a serious and documented monitoring of the Luswishi forest.

After the propellers, I charged my batteries.

During a flight, each battery can last for more or less fifteen minutes.

I put my battery in the drone and as a precaution, before turning on the drone,

I always turn on the remote control because the drone can have anomalies, and with the remote control, I can control it.

We can see that this forest has been densified around large termite mounds,

so the presence of the muhulu, some ancient theories say so,

can be linked precisely to the presence of termite mounds.

Thanks to this technology, and in particular the on-board multispectral camera,

it will be possible to study the different dense forest patches of the Luswishi,

and see if we can correlate them with the presence of large termite mounds.

So far, the studies we've done show that this could be the case.

All right, mission accomplished!

For more infomation >> The UNILU drone - Research on Luswishi's ecosystem services (DR Congo) - Duration: 4:00.

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EasyDay Concierge Services - Presentation for Companies and real estate - Duration: 2:24.

What convinced me to use the EasyDay services

is the possibility to exercise daily during my lunch hour,

because in the evening I simply don't have the time

to do something for myself.

As a young mother, I have to take care of my son.

The advantage of Easyday

is the vast choice of services provided.

There are group classes, a carwash service,

laundry services, delivery of biological baskets.

I also believe I gain a lot of time

by being able to deposit and pick up my laundry

in the building where I work.

We have the possibility to book directly via the website,

to place an order or to modify a booking.

So it is very flexible because we can do it from the office.

The second aspect is the attractive price.

We decided to install the congierge services

because the needs of the tenants have evolved.

The time that people came to the office

just to work belongs to the past.

They now expect other services,

wellness, relaxation.

EasyDay provides these services

that users expect to find at the office today.

Having EasyDay in our park is a big advantage

to attract high potentials.

We have noticed that the EasyDay services are highly appreciated

by our tenants.

We also see a growth in the number of user

which show that everyone is satisfied

and that they promote the EasyDay services

within their company and the Pegasus Park.

We notice that the EasyDay services have also evolved

in function of the request made by the tenants.

So a lot of creativity, willingness

and an open mind.

And that is exactly what we expect from our partner.

For more infomation >> EasyDay Concierge Services - Presentation for Companies and real estate - Duration: 2:24.

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UT addresses access to counseling services - Duration: 0:58.

For more infomation >> UT addresses access to counseling services - Duration: 0:58.

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No Place Like Home - Pinellas County Human Services Programs - Duration: 16:00.

>> WELCOME

TO "NO PLACE LIKE HOME" COMING TO YOU ON PINELLAS

COUNTY CONNECTION TV.

THE SPONSOR OF THE SHOW IS THE HOUSING FINANCE AUTHORITY OF

PINELLAS COUNTY.

THE HFA HELPS FIRST-TIME HOME BUYERS IN PINELLAS, PASCO AND

POLK COUNTIES ACHIEVE THEIR DREAM OF HOME OWNERSHIP.

WORKING THROUGH A SPECIALIZED GROUP OF LENDERS, THE HFA OFFERS

A LOW RATE ON ITS 30-YEAR FIXED MORTGAGE AND HELPS WITH DOWN

PAYMENT AND CLOSING COSTS, TOO.

PLEASE VISIT OUR WEBSITE WWW.PINELLASCOUNTY.ORG/HFA, AS

IN HOUSING FINANCE AUTHORITY.

FOR MORE INFORMATION OR COMMENTS ABOUT THE SHOW, PLEASE CALL US

AT 727-223-6419.

I'M KARMEN LEMBERG ALONGSIDE JULIAN HILLS, YOUR HOSTS FOR

TODAY'S SHOW.

HI, JULIAN, HOW ARE YOU TODAY?

>> I CAN'T BELIEVE WE ARE HERE AND IT'S DECEMBER.

>> I CAN'T EITHER.

>> I MEAN I FEEL LIKE WE WERE HERE LAST DECEMBER JUST A FEW

WEEKS AGO.

>> I KNOW.

[LAUGHTER] IT'S UNBELIEVABLE.

THE YEARS JUST GO BY.

>> YEAH, THEY DO.

THE HAIRS ON MY HEAD WOULD TELL YOU THAT.

[LAUGHTER] >> YOU'RE SO FUNNY.

>> BUT ENOUGH ABOUT ME.

>> OH, GOSH.

>> BEFORE WE GET STARTED -- >> I WANTED TO JUST MENTION A

SPECIAL PROGRAM.

IT'S THROUGH BETTER LIVING FOR SENIORS AND IT'S CALLED SILVER

SANTAS.

ON THE SCREEN YOU'LL SEE THEIR WEBSITE WHICH IS

WWW.BLSPINELLAS.ORG. AND THERE'S A LINK FOR SILVER

SANTAS THERE.

THEIR GOAL IS TO PROVIDE GIFTS DURING THE HOLIDAY SEASON TO

ISOLATED AND LOW-INCOME SENIORS IN THE COMMUNITY.

I'M HOPING THAT EVERYBODY WILL TAKE JUST A FEW MINUTES TO GO ON

AND DONATE TO THIS PROGRAM JUST TO BRING A LITTLE BIT OF CHEER

TO THE SENIORS IN NEED IN OUR AREA.

>> THEY DEFINITELY NEED IT.

EVERYONE NEEDS IT, BUT THEY DEFINITELY NEED IT.

>> EVERYBODY NEEDS IT.

>> WELL, IT'S MY PLEASURE TODAY, SPEAKING OF IN NEED, SOMEONE WHO

IS VERY INTEGRAL IN THIS COUNTY FOR HELPING PEOPLE IN NEED, I'D

LIKE TO INTRODUCE OUR GUEST DAISY RODRIGUEZ, DIRECTOR OF

HUMAN SERVICES HERE IN PINELLAS COUNTY.

DAISY HAS BEEN WITH THE COUNTY FOR THREE YEARS AND HAS A STRONG

BACKGROUND IN HEALTHCARE MANAGEMENT.

GOOD MORNING, DAISY.

>> GOOD MORNING.

HAPPY TO BE HERE, THANK YOU FOR HAVING ME.

>> WE ARE SO GLAD TO HAVE YOU.

SO HUMAN SERVICES PROVIDES MANY SERVICES TO THE RESIDENTS OF

PINELLAS COUNTY.

AND WE'RE HOPING TO TOUCH ON A COUPLE OF THOSE SERVICES TODAY.

THE PINELLAS COUNTY CARE FUND AND THE ADULT FINANCIAL

EMERGENCY ASSISTANCE PROGRAM.

SO WILL YOU TELL US A LITTLE BIT ABOUT THE ADULT FINANCIAL

EMERGENCY ASSISTANCE PROGRAM FIRST?

>> SURE, IT'S MY PLEASURE TO SHARE THAT WITH YOU.

SO THE ADULT EMERGENCY FINANCIAL ASSISTANCE PROGRAM, AS WE REFER

TO AS AFAP IS A PROGRAM INTENDED TO HELP ADULTS WHO QUALIFY FOR

THE PROGRAM WITH SOME UNEXPECTED FINANCIAL BURDENS, EVENTS THAT

SOMETIMES MAY LEAD THEM TO HAVE DIFFICULTY MEETING THEIR RENT

PAYMENTS, THEIR UTILITY PAYMENTS, OTHER KIND OF BASIC

NEED PAYMENTS.

INDIVIDUALS ARE ENCOURAGED THAT IF THEY ARE IN THAT KIND OF A

SITUATION, THAT THEY CAN CALL 211.

THERE IS A SCREENING PROCESS THAT TAKES PLACE.

THERE ARE SOME CRITERIA.

SO IT HAS TO BE ADULTS WITH NO MINOR CHILDREN IN THE HOME.

THE AGE IS BETWEEN 18 AND 64.

THEY HAVE TO BE AT OR BELOW 200% OF THE POVERTY LEVEL.

THERE HAS TO BE WHAT'S CONSIDERED A QUALIFYING EVENT.

WHEN YOU CALL 211, THEY CAN HELP YOU TALK THROUGH OR DISCERN

WHETHER THAT ACTUALLY FITS THE CRITERIA FOR A QUALIFYING EVENT

OR NOT.

>> SO THE 211 IS THE BEST WAY TO ACCESS THE PROGRAM.

WHAT SHOULD A CALLER SAY WHEN THEY CALL IN TO TRIGGER -- TO

GET IN TO WHAT THEY NEED?

>> SO THEY WOULD CALL 211 AND SAY EXACTLY THAT.

THEY ARE LOOKING FOR FINANCIAL ASSISTANCE WITH EITHER RENT OR

UTILITIES OR WHATEVER IT IS THAT THEY ARE LOOKING FOR.

>> OKAY.

>> AND IT REALLY IS ABOUT JUST REQUESTING FINANCIAL ASSISTANCE

THROUGH 211.

THERE IS A DEDICATED TEAM THAT WORKS JUST ON THE AFAP PROGRAM.

>> OH, WONDERFUL.

>> AND I CAN DEFINITELY SAY, YOU KNOW, WORKING HERE WITH THE

COUNTY, I HAVE MET CITIZENS WHO HAVE BEEN HELPED.

I ONCE REMEMBER MEETING A GENTLEMAN WHO RODE PUBLIC

TRANSPORTATION.

AND SOMEHOW LOST HIS PAYCHECK.

AND THAT WAS THE PAYCHECK THAT WOULD HAVE COVERED HIS RENT.

>> RIGHT.

>> AND HE SAID, YOU KNOW, WITHOUT AFAP, HE WOULD HAVE BEEN

OUT.

>> WOW.

>> SO I CAN ATTEST THAT, YOU KNOW, I HAVE MET PEOPLE.

>> AND WE HAVE HAD INDIVIDUALS THAT MAYBE THERE IS AN

UNEXPECTED HOSPITALIZATION OR A HOSPITAL BILL OR THEIR CAR

BREAKS DOWN AND THAT'S THEIR MEANS OF TRANSPORTATION AND THEY

HAVE TO PAY FOR THE CAR SO THEY GET BEHIND IN SOME OF THEIR

OTHER BASIC NEEDS.

THOSE MAY BE SOME OF THE THINGS THAT WOULD BE CONSIDERED FOR

AFAP.

AND YOU TALKED ABOUT SERVING PEOPLE.

SO I HAVE HERE, IF I MAY, SO AFAP HAS SERVED 3,198 UNIQUE

CLIENTS SINCE ITS INCEPTION A COUPLE OF YEARS AGO.

>> WOW.

>> SO IT DOES HAVE A SIGNIFICANT IMPACT.

IT'S DOING GREAT THINGS IN OUR COMMUNITY.

AND WE ARE VERY PROUD OF THE PROGRAM, ALONG WITH THE

PARTNERSHIP THAT WE HAVE WITH 211.

>> THAT IS -- WOW, 3,000 PEOPLE.

SO THAT TELLS YOU WHAT KIND OF NEEDS ARE OUT THERE IN THE

COUNTY AND HOW, YOU KNOW, IMPORTANT SERVICES LIKE THIS

ARE.

>> ABSOLUTELY.

>> THAT'S GREAT.

>> WHAT ARE THE HOURS THAT CALLS ARE ACCEPTED AND PROCESSED FOR

THIS PROGRAM?

AND IS THERE ANOTHER NUMBER THAT CITIZENS CAN CALL TO DETERMINE

IF THEY QUALIFY OR NOT?

>> SO THE HOURS ARE 7:30 TO 6:00.

THE BEST NUMBER TO CALL IS THE 211 NUMBER, JUST DIRECTLY TO

211.

AS I SAID, THEY HAVE A DEDICATED TEAM THERE WHO IS SPECIFIC FOR

AFAP REQUESTS.

>> AND IT IS ONE TIME A YEAR, RIGHT?

>> IT IS ONE TIME A YEAR, YES, SIR.

>> JUST TO LET PEOPLE KNOW.

>> YES.

>> THAT'S A GOOD THING TO KNOW, YES, DEFINITELY.

ALL RIGHT.

SO LET'S SWITCH PROGRAMS NOW.

WHY DON'T YOU TELL US A LITTLE BIT ABOUT THE PINELLAS COUNTY

CARE PROGRAM?

>> THE PINELLAS COUNTY CARE FUND PROGRAM IS ANOTHER WAY IN WHICH

TO HELP SOME OF OUR NEIGHBORS.

WE HAVE COLLECTION BOXES.

I CALL IT A COLLECTION BOX AT THE AIRPORT.

AND IT'S WHERE PEOPLE CAN DROP SOME OF THEIR SPARE CHANGE OR

SOME OF THEIR SPARE DOLLARS IF THEY'D LIKE BEFORE THEY ARE

GOING THROUGH SCREENING.

IT'S ANOTHER AVENUE BY WHICH INDIVIDUALS CAN ACCESS SOME HELP

FOR BASIC NEEDS LIKE UTILITY AND WATER BILLS.

>> AND, YOU KNOW, THIS IS THE TIME OF YEAR WHERE PEOPLE GET

REALLY BUSY.

THEY ARE BUYING GIFTS AND THEY ARE DOING A LOT OF THINGS.

AND SOMETIMES THESE TIMES OF YEAR DONATIONS GO DOWN.

SO, YOU KNOW, WHILE PEOPLE ARE OUT AND THEY ARE SHOPPING, THEY

MIGHT HAVE SOME SPARE CHANGE.

ARE THERE ANY OTHER SORTS OF ITEMS THAT CARE TAKES THAT

PEOPLE CAN DO WHILE THEY ARE DOING THEIR SHOPPING?

>> CARE IS REALLY ABOUT DONATIONS, MONETARY DONATIONS.

YOU TALKED ABOUT SPARE CHANGE.

AND THE SPARE CHANGE DOES ADD UP.

THOSE NICKELS AND DIMES AND QUARTERS OR THOSE 50 CENTS, IF

WE GET ENOUGH PEOPLE WHO ARE DOING THAT, THAT ADDS UP.

AND I HAVE SOME MORE NUMBERS FOR YOU.

SO ON THE CARE FUND, WE HAVE COLLECTED SINCE FY15

APPROXIMATELY $7,000.

>> OH, WOW. >> AND HAVE HELPED 11 CLIENTS

SINCE ITS INCEPTION.

>> NOW, WHAT KIND OF HELP DOES CARE OFFER?

LIKE HOW IS THAT DIFFERENT FROM AFAP?

>> THEY ARE VERY SIMILAR.

IT'S JUST ANOTHER VENUE FOR US TO BE ABLE TO COLLECT SOME

ADDITIONAL DOLLARS.

IT'S MORE BASIC.

SO, YOU KNOW, YOU CAN SEE THAT WITH THE MONEY THAT'S COLLECTED

HERE, WE CAN'T REALLY START PAYING RENTS AND STUFF LIKE

THAT, BUT WE CAN CERTAINLY HELP WITH SOME OF THE MORE BASIC KIND

OF NEEDS.

>> AND THOSE WOULD BE?

>> WATER BILLS, UTILITY BILLS, THAT KIND OF --

>> NOW, YOU MENTIONED THERE'S A DROP BOX AT THE AIRPORT.

IS THERE ANY OTHER WAY THE PEOPLE CAN DONATE?

>> THERE ABSOLUTELY IS AND THANK YOU FOR ASKING.

PEOPLE CAN DONATE THROUGH THE PINELLASCOUNTY.ORG/DONATE.

AND THAT WILL TAKE YOU TO A LINK WHERE IT WILL ALLOW INDIVIDUALS

TO GO AHEAD AND MAKE A CONTRIBUTION OR DONATION.

>> THAT'S GREAT.

BECAUSE I KNOW I DON'T GO TO THE AIRPORT DURING THE HOLIDAYS.

I STEADFASTLY AVOID AIRPORTS.

SO THAT WAY PEOPLE WHO ARE LIKE ME AND DON'T GO TO THE AIRPORT,

CAN PARTICIPATE IN THE PROGRAM.

>> EXCELLENT.

LET ME SAY THAT ONE MORE TIME.

>> PLEASE.

>> SO IF YOU'D LIKE TO DONATE, IT IS PINELLASCOUNTY.ORG/DONATE.

>> PERFECT.

>> AND EVERY DOLLAR COUNTS, EVERY DOLLAR MAKES A DIFFERENCE.

>> IT DOES.

>> IT REALLY DOES.

>> I ENCOURAGE EVERYBODY, IF YOU HAVE SOME SPARE CHANGE OR IF YOU

ARE LOOKING FOR AN OPPORTUNITY TO DONATE TO SOME CAUSE THAT'S

WORTHWHILE, PLEASE CONSIDER THE PINELLAS COUNTY CARE FUND.

>> EVERY LITTLE BIT HELPS.

WE DEFINITELY HAVE THE NEED IN OUR COMMUNITY, MORE THAN -- I

MEAN I KNOW WE HAVE A LOT OF PROGRAMS.

BUT EVERY DAY I TALK TO PEOPLE WHO STILL JUST CAN'T FIND A GOOD

PROGRAM, CAN'T FIND WHAT THEY NEED.

THEY ARE OUT OF FUNDING.

SO DEFINITELY NEED TO JUST, YOU KNOW, GIVE BACK.

IT REALLY MAKES A DIFFERENCE.

YOU KNOW, WE HAD TALKED ABOUT BEFORE THE SHOW A COUPLE OF

OTHER PROGRAMS THAT YOU HAD THAT I WAS HOPING WE COULD TALK

ABOUT.

AND THAT WAS YOUR HEALTHCARE PROGRAM AND HEALTHCARE FOR THE

HOMELESS.

CAN YOU GIVE US, YOU KNOW, SOME OVERVIEW ON THOSE TWO PROGRAMS,

TOO?

>> SURE.

OUR HEALTHCARE PROGRAM IS AGAIN FOR ELIGIBLE ADULTS.

IT'S AGES 18 TO 64.

WE PARTNER WITH THE DEPARTMENT OF HEALTH.

THE DEPARTMENT OF HEALTH HAS SIX MEDICAL HOMES WHERE THEY WILL

SEE OUR CLIENTS.

THEY ARE ELIGIBLE TO RECEIVE -- ONCE THEY ARE ELIGIBLE FOR OUR

PROGRAM AND THERE IS AN ELECTRONIC APPLICATION ONLINE

THAT PEOPLE CAN APPLY, CASE MANAGERS IN OUR OFFICES WILL

PICK THAT UP AND WORK WITH INDIVIDUALS TO DETERMINE IF THEY

ARE ELIGIBLE FOR OUR PROGRAM OR NOT.

ONCE THEY ARE ELIGIBLE, THEY GET WHAT'S CALLED THE BLUE CARD.

IT'S WHAT MOST PEOPLE KNOW OUR PROGRAM PLAN.

AND THEN THEY CAN GO AHEAD AND MAKE AN APPOINTMENT AND RECEIVE

PRIMARY CARE SERVICES AT ANY OF THE DOH LOCATIONS, SPECIALTY

CARE AS INDICATED, ALSO ACCESS TO PHARMACY AND PRESCRIPTIONS AS

NEEDED.

SO IT'S A COMPREHENSIVE -- IT IS A COMPREHENSIVE HEALTH PROGRAM

WITH MANY, MANY BENEFITS FOR SOME OF THE INDIVIDUALS WHO

MIGHT NOT OTHERWISE HAVE AN OPPORTUNITY TO ACCESS CARE.

>> IS DENTAL INCLUDED IN THAT?

>> DENTAL IS INCLUDED IN THERE AS WELL.

>> WOW.

CONTACT NUMBER, WEBSITE FOR THAT?

>> THE CONTACT NUMBER IS 727-464-4200 AND THAT'S OUR MAIN

NUMBER TO OUR HUMAN SERVICES DEPARTMENT.

AGAIN, ONE WOULD HAVE TO DO A FORMAL APPLICATION AND

ELIGIBILITY WOULD NEED TO BE DETERMINED BEFORE MAKING ANY

APPOINTMENTS.

>> SO WHAT ARE TYPICAL CLIENTS OF THIS PROGRAM?

WELL, LIKE WHAT IS THEIR ELIGIBILITY?

LIKE WHAT THINGS WOULD MAKE THEM ELIGIBLE?

>> SO ELIGIBILITY REALLY IS AROUND ASSETS AND INCOME.

SO THERE ARE VERY SPECIFIC CRITERIA AROUND THAT.

YOU HAVE TO BE AT OR BELOW 100% OF THE FEDERAL POVERTY LEVEL.

THEN THERE'S A WHOLE FORMULA THAT THE TEAM DOES IN REGARDS TO

ASSETS TO DETERMINE WHETHER YOU ARE ELIGIBLE FOR THE PROGRAM OR

NOT.

FOR THE MOST PART, THESE ARE INDIVIDUALS THAT WOULD NOT HAVE

ACCESS TO ANY KIND OF PLAN OTHERWISE AND, THEREFORE, WOULD

NOT HAVE ACCESS TO MEDICAL CARE.

>> OKAY.

>> ESPECIALLY PRIMARY CARE, RIGHT.

BECAUSE IF WE CAN PREVENT IT UP FRONT, IN THE LONG RUN IT'S

GOING TO COST ALL OF US LESS MONEY.

>> A LOT LESS.

>> AND THIS CAN BE MORE THAN JUST A SINGLE PERSON.

THERE MIGHT BE LIKE TWO PEOPLE IN THE HOUSEHOLD?

>> YES.

BUT WE ONLY TREAT THE ADULTS.

>> NO CHILDREN.

>> SO ONLY THE ADULTS WOULD BE SEEN THROUGH OUR CARD PROGRAM.

>> WHAT IS THE DIFFERENCE BETWEEN THAT AND THE HOMELESS?

>> SO THE HEALTHCARE FOR THE HOMELESS PROGRAM IS AN FQHC SO A

FEDERALLY QUALIFIED HEALTH CENTER.

A GOOD PORTION OF IT IS FUNDED THROUGH HRSA.

AND WE HAVE TWO VERY SPECIFIC DEDICATED AREAS.

WE HAVE OUR MMU VAN, OUR MOBILE MEDICAL UNIT VAN WHICH GOES TO

VARIOUS SOUP KITCHENS AND SHELTERS AND IT MEETS HOMELESS

INDIVIDUALS WHERE THEY ARE.

>> THAT'S GREAT.

>> IT'S NOT LIKE AT HOMELESS INDIVIDUALS HAVE TO COME TO US

ALTHOUGH WE HAVE A BRICKS AND MORTAR BUILDING THAT I WILL TELL

ABOUT IN A MINUTE.

BUT WE GO TO THE SHELTERS.

WE GO TO THEM TO WORK AROUND THEIR NEEDS AND BRING HEALTHCARE

TO THEM.

THE VAN ALSO HAS THE CAPABILITY OF DOING PRIMARY CARE SERVICES.

IT'S STAFFED BY A MID-LEVEL PROFESSIONAL.

WE HAVE NURSES THERE.

WE HAVE CLERICAL STAFF WHO CAN HELP WITH THE ELIGIBILITY OR ANY

QUESTIONS OR FOLLOW-UP APPOINTMENTS.

IF THERE ARE ANY SPECIALTY CARE APPOINTMENTS, YOU KNOW, ALL OF

THAT CAN BE MANAGED THROUGH AND ON THE VAN.

>> WOW.

>> YEAH.

>> THAT'S AMAZING.

>> THEN TWO YEARS AGO WE OPENED UP THE BAYSIDE CLINIC WHICH IS

ON 49th STREET RIGHT ADJACENT TO SAFE HARBOR.

BRICKS AND MORTAR, STATE-OF-THE-ART FACILITY,

REALLY A BEAUTIFUL BUILDING WHERE INDIVIDUALS CAN GO AS

WELL, HOMELESS INDIVIDUALS CAN GO AS WELL AND RECEIVE PRIMARY

CARE.

AGAIN, REFERRALS TO SPECIALTY CARE, ETC.

AT BAYSIDE CLINIC, WE HAVE EVENING HOURS SO IT'S MONDAY

THROUGH THURSDAY 8:00 A.M.

TO 8:00 P.M.

FRIDAY IS 9:00 TO 5:00.

AND WE ALSO HAVE SATURDAY MORNINGS FROM 8:00 TO 12:00.

SO AGAIN THERE'S INCREASED ACCESS AND IT'S FOR THOSE

INDIVIDUALS IF THEY HAVE MISSED THE VAN WHEN IT'S GOING TO BE AT

THEIR SHELTER, THEY ALWAYS HAVE THE OPPORTUNITY TO THEN GO INTO

THE BAYSIDE CLINIC AND BE SEEN AS WELL.

>> I'M SURE THE SHELTERS KIND OF KEEP TRACK OF WHEN YOU'RE GOING

TO BE WHERE IN THE COUNTY SO THEY CAN LET THE PEOPLE THAT

COME TO THEIR FACILITY KNOW, OKAY, ON SUCH AND SUCH A DATE

THEY ARE GOING TO BE HERE SO IF YOU NEED SOMETHING, PLEASE COME

IN THAT DAY.

>> YES.

>> DOES THE VAN USUALLY STAY THERE ALL DAY?

>> THE VAN STAYS THERE ALL DAY.

SO WE SHARE ON A MONTHLY BASIS.

THERE IS A CALENDAR AND THE CALENDAR IS ON OUR WEBSITE ON

HUMAN SERVICES WEBSITE AS WELL.

>> OKAY.

>> SO THE CALENDAR IS THERE.

IT SAYS EXACTLY WHERE THE VAN IS GOING TO BE DURING WHAT HOURS.

>> THAT'S AMAZING.

>> IF THERE'S ANY CHANGE FOR ANY REASON, THE VAN IS VERY DYNAMIC.

SO IN REALTIME, THE SCHEDULE WILL BE CHANGED AND UPLOADED.

SO AT ANY GIVEN TIME, PEOPLE WILL KNOW WHERE THE VAN IS TO BE

LOCATED AT.

>> THAT IS A FANTASTIC SERVICE.

>> YES, THAT IS.

>> YEAH.

>> THAT IS AMAZING.

>> IT REALLY IS A NEEDED SERVICE AND WE ARE VERY HAPPY AGAIN

PARTNERING WITH THE DEPARTMENT OF HEALTH.

GREAT PARTNERS TO BE WORKING WITH, YOU KNOW, TO PROVIDE THE

CARE FOR AGAIN OTHERWISE INDIVIDUALS WHO MAY NOT ACCESS

CARE AT ALL.

AT THE BAYSIDE CLINIC, WE ALSO HAVE TWO DENTAL SUITES.

>> AWESOME, THAT'S GREAT.

>> PEOPLE ARE ABLE TO GET THEIR PRIMARY CARE AND DENTAL CARE AS

WELL.

>> AND THEN, YOU KNOW, OF COURSE, THERE'S THE INCOME

QUALIFICATIONS AS WELL ON THAT.

>> NOT FOR THE HEALTHCARE FOR THE HOMELESS.

SO WE DO TRY TO COLLECT INCOME DATA BECAUSE, YOU KNOW, THE

FUNDING PROVIDERS WANT THAT.

BUT IT IS NOT INCOME BASED.

>> OH, GOOD.

>> YOU HAVE TO BE A RESIDENT OF PINELLAS COUNTY.

YOU HAVE TO BE IN PINELLAS COUNTY.

>> AND BE HOMELESS.

>> AND BE HOMELESS.

>> AMAZING.

>> THAT'S IT FOR TODAY'S SHOW.

BUT I'M SO GLAD THAT WE HAD THIS CONVERSATION BECAUSE I'M SURE

THERE'S SOMEONE WHO IS WATCHING THIS WHO MIGHT KNOW SOMEONE WHO

NEEDS IT.

>> THAT'S GREAT.

>> OR MIGHT NEED IT THEMSELVES.

SO THANK YOU.

I'D LIKE TO THANK YOU, DAISY, WITH PINELLAS COUNTY HUMAN

SERVICES FOR COMING TODAY.

>> THANK YOU, IT'S BEEN MY PLEASURE AND A PRIVILEGE TO TALK

TO YOU ABOUT OUR PROGRAM.

>> YES, THANK YOU.

>> THANK YOU.

WE FEEL PRIVILEGED THAT YOU ARE HERE.

THANK YOU SO MUCH.

WE LOOK FORWARD TO HAVING YOU JOIN US NEXT MONTH IF YOU WATCH

THIS MONTHLY.

[LAUGHTER] IF NOT, IF THIS IS YOUR FIRST

TIME, JOIN US NEXT MONTH.

IF YOU MISSED ANY PART OF THIS SHOW OR WOULD LIKE TO VIEW PAST

SHOWS, CHECK OUT OUR WEBSITE OR CATCH US ON YOUTUBE.

I'M JULIAN HILLS.

>> AND I'M KARMEN LEMBERG.

>> THANKS FOR JOINING US AND MAKE IT A GREAT DAY, EVERYONE.

THANK YOU GUYS SO MUCH.

>> THANK YOU.

For more infomation >> No Place Like Home - Pinellas County Human Services Programs - Duration: 16:00.

-------------------------------------------

TUM Welcome Services – First Steps for International Researchers - Duration: 3:32.

You are about to move to Munich and conduct research at TUM?

That's great – congratulations!

This little video is going to give you a little overview on the things to consider before

coming to Germany.

The first thing that you should think about before arriving here is whether you'll need

a visa during your stay or not.

If you are an EU citizen, you enjoy the freedom of movement within the EU and don't have

to worry about this issue.

If you are a non-EU citizen, you probably need a visa to be able to enter Germany.

Please inform yourself in time at your nearest German embassy about the regulation(s) that

apply to you.

If you'll need an entry visa, you sooner or later will have to approach the immigration

office (German: Ausländerbehörde) after arriving in Germany in order to get a valid

residence permit.

Please bring the following documents from home for this appointment:

If applicable, a marriage certificate and birth certificates of your children.

In any case: your passport and your academic record.

Another important issue to look at before coming to Germany is housing.

Especially in Munich, the housing situation is really tight, competitive and expensive

and therefore might be the biggest challenge of your whole stay.

Our Accommodation Service will support you as best as possible, but cannot guarantee

a suitable match.

Due to the tense housing market, we unfortunately see a lot of fraud happening on the internet:

so please don't transfer any money to anybody unless, you are really sure the apartment

you are negotiating really exists.

Within two weeks after you've moved into your new apartment in Munich, you have to

register your address with the local authorities (German: Meldepflicht).

Once you are a confirmed Munich resident, you should open a German bank account.

Especially if you'll have a working contract with the university, it is essential to have

one so that your salary can actually reach you.

Also paying rent is usually done via direct debiting and German landlords usually prefer

a German bank account.

Besides housing and residency, health insurance is another important topic.

Please be aware that you need sufficient health insurance coverage during the whole time of

your stay.

Depending on your funding, you can either enter the German public health care system

or buy a private health insurance.

Last but not the least, it is probably handy to be able to speak a little German, especially

if you are dealing with German bureaucracy.

The staff at the Munich authorities often do speak some English but knowing some German

is definitely helpful.

Remember, the Welcome Services of the TUM International Center want to make your relocation

as smooth as possible.

Therefore, feel free to contact us with any questions you might have.

We can also set up a face-to-face meeting after your arrival where we can discuss further

issues of your relocation.

Finally, the Welcome Services of the TUM International Center organizes regular cultural, welcome

and informative events which are targeted to all international researchers conducting

research at TUM.

Enjoy your stay in Munich and at TUM and all the best!

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