[Behind the Bricks Intro song]
Hi my name is Shayna Ginster. I'm here with Behind the Bricks today we're
touring parking services to see what they do. Let's take a ride! [upbeat music]
We are here in
the Welcome Center. We are here with. -[DW] Diamond Wilson [SG] Can you explain a little
bit to me about your role here in the Welcome Center? [DW] Well first of all I
provide information so everyone that comes on campus stops here and they'll
tell me why they're here and where they're going and I'll direct them there.
You always have to pretty much be happy you know because people come in and some
a lot of times they're frustrated and it's just nice to get a refreshing smile
and and a good person to talk to it's refreshing to know that you can actually
impact somebody from such a small position
[upbeat music]
[SG] We're in the car here with
[CB] Cedric Bowen [SG] We're gonna take a ride see what parking
does and maybe give out some tickets.
[SG] Cedric so what do you do on a daily basis? [CB] I go around making sure people are
doing what they supposed to do not only just tickets but I'm also helping people
[JC] my name is John Connelly I am the parking enforcement operations manager
for the parking and transportation department at the University. I've been here
almost 15 years majority of it was with Public Safety and almost two years here
at the parking and transportation. Our goal here is to make sure people are
doing the right things and to provide that pleasant parking experience for
everyone else who's trying to do the right thing. [SG] so how is technology changed
your job since you started working here over the years? [CB] Well we have license plate
readers now I'm not even looking at this vehicle if I go by it, it read the plate
there could be somebody who's not supposed to be on campus. These LPRs
would catch them if they ride by where I might not catch them. A lot of people
think that it's like something fun to do. A ticket is never fun is not
funny [JC] Even writing citations we don't like to
write citations I hate the write citations my guys hate to write it cuz
it means you're having a bad day you're gonna get a citation you're not gonna
feel happy about it but hopefully it's to the right person it's gonna be a
heads up hey I shouldn't park here and learn my lesson let's move on from here.
[SG] For some of my friends they can't find spots and I've heard people are making
up their own spots and stuff like that out how is that been going for you
this year? [CB] There's people
parking on campus that shouldn't be and we'd put a ticket on the car to
hopefully deter them from you know getting more tickets but sometimes the
attitude is I don't care or I got to go to class you know so I can't find the
spot I'm gonna do it or I'm running late. I know I wear both hats I'm student here
I know what it's like to ride around and look for parking spaces. Do the right
thing that's that's the main thing do the right thing. [JC] every semester every
day's different last fall was we saw an uptick in the demand to the parking. We
made a lot of changes and to incorporate other options, viable
options. For instance B-Lot, the first-year residents lot we sent an
email to those permit holders and we got them over to K-Lot and we freed up about
3 to 4 hundred spaces over in B lot to have the option to park in B lot and take a
shuttle bus from the lot over to the center of campus. [SG] are you good with
singing cuz I like to sing like I'm not good at singing [CB] what songs do you like
[SG] well maybe I could sing and you can dance? Does that work for you? [Ready for It? - Taylor Swift plays] in the middle of
the night of my dreams
*indistinguishable*
ba-by
[SG] so how many tickets would you say you give out per day? Per week? [CB] it can be
anywhere between 50 and 100 [SG] Per day? [CB] Per day. So first ticket that's a warning
then after that the tickets are live. Most tickets are $30 so if the behavior
continues a person can go to Student Conduct. [SG] If a student gets a ticket and
they want up appeal that ticket well do you have any advice to give them? [CB] when
you come you know most tickets we take photos and stuff of so be truthful. [JC] to
appeal better have some meat and potatoes on it if you say yep I'm gonna appeal
because I just ran inside for five minutes and parked in a fire lane that's
not a proper appeal if you had some meat and potatoes, there's some backbone to
it file an appeal anything other than just frivolous jargon you don't want to
get a ticket it might not be appealed [SG] okay what about this song? you know this
song? [Havana - Camilla Cabello plays] Oh it's the big thing right now
[CB] That two-step
[CB] Then you got. [SG] oh okay I'm learning from the best right now.
[JC] We met
as a group, met as facilities overall met with senior leadership, student governing
bodies and we got a plan in place to incorporate a faculty-staff
accountability program where come August 2018 the balance of citations you may
have received needs to be at zero before you can park or purchase a parking
permit at the University. So hopefully that accountability is gonna help moving
forward to create more spacing for the University and everybody alike. [SG] So on
your laptop you can see everybody's different kinds of permits
and stuff? [CB] I don't see people you know that's that's another thing like you
know people thin...oh...like we're looking for a person like it's personal.
Nope. We just see the vehicle doing wrong now we have to find the person. Oooh, it's not looking good. [SG] you want
to show us how writing a ticket works? [CB] I have to make sure that that information
lines up with the license plate and it does. It's a warning right they don't
have any previous history so there you go you get to see a warning. [SG] there you go [CB] so
hopefully when they see this warning they do the right thing they're gonna be
more careful right save and print and there's a ticket.
[upbeat music]
[SG] As long as kids follow the rules that's all you got to do? [CB] If they follow the rules
I'd be so happy. [SG] well thank you so much for talking with us today [CB] no problem my
pleasure [SG] all right so this was Behind the Bricks with parking services
my name is Shayna Ginster, I had a blast. [Behind the Bricks outro music]
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