Auto news on Youtube Feb 19 2018

An Offer in Compromise is where you make an offer to the government to pay a smaller amount

than what you owe, because of two reasons.

Number one, you are not indebted as they claim, this is very seldom.

More often, is where a taxpayer or a business does not have the ability, the income ability,

to pay the taxes that are owed.

They have no financial capability of ever paying the amount that they owe.

And this is an opportunity to offer the government a fraction of what you owe to resolve, completely,

the tax debt.

So, when we review your transcripts, when we review the letters - we have training to know

what the codes are in those transcripts.

There's a series of times and dates when you respond to mailers, when you don't respond,

how you respond, and I think that's the difference. You want to exercise your right to representation.

You want to know what the documents you're receiving from the IRS mean.

You want to know what your transcripts mean.

We know people we can get through to, we can have a manager override things.

We have the ins and the outs.

I want to say to people that try and tackle it on their own, it's an expense that saves

you money in the end.

You are not expected to sign up with us, to sign a power of attorney, to fork over money,

and hand over your life to us.

So there is absolutely no obligation.

If you want to come in and talk and see, "Hey, do you think I have a case?"

He'll [Stanley Block] give you honest advice - no obligation.

We will pay for your parking.

It's a friendly atmosphere.

And if nothing more, you know where you stand.

For more infomation >> S.H. Block Tax Services: Offer in Compromise - Duration: 2:10.

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Searching in the Illinois Technology Services Knowledge Base - Duration: 2:56.

Hello!

Today, I'll show you how to get answers to your technical questions using the University

of Illinois Technology Services Knowledge Base.

Many IT Professionals on campus use the Knowledge Base or "KB" to find accurate and up-to-date

information about campus services for their users, but you can use it, too!

Once you understand how it works, it's not hard to find solutions on your own.

The Knowledge Base is a part of the Technology Services website - techservices.illinois.edu.

And it's the first choice in this menu bar -- 'Knowledgebase.'

It pops open in a new tab, because it's actually its own full-fledged database.

This main page has some good links, but today, we want to focus on keyword searching to get

the information we need.

You can type whatever keywords you want into this search bar; as you type, the site will

give you a count of how many articles will match that search -- or let you know if there

are no matches at all.

If I type 'password,' I get several results.

Something like 'cupcakes,' there are none.

Pretty neat!

Articles are also organized by Topic, which you can see in this drop-down list.

But it's usually easy enough to find the article you want with good keywords alone.

What's a good keyword, though?

You want your keyword to be specific enough to return mostly relevant results.

You also want a keyword that was likely attached to the article by the person who wrote it

- that is, a technical writer!

Think about which words are accurate and factual, as well as specific to your problem.

Product names are a good place to start!

Think about what product you're really asking about - 'email' is very general, but if the

problem is with your 'Exchange' email account or your 'Outlook' or 'Thunderbird' email client,

you may get to your information quicker with those keywords!

You can also see if your information is answered in a Frequently Asked Questions document by

searching for' FAQ,' with or without another keyword or Topic to narrow it down.

Let's say for this demonstration that I'm struggling with how to set up my email account

on my mobile phone.

I might be tempted to go for the first obvious word - 'email.'

But that returns way too many results.

Maybe instead I go with 'smartphone.'

But that gives me very few results, because 'smartphone' is not a technical term often

used by IT Professionals, especially in writing.

It seems like the article that I'm looking for may be difficult to find with a single

keyword, but you can combine keywords as well - just type them into the search bar with

a space between them.

This will automatically be an "AND"-type search, meaning that the database will only give you

the articles where both your keywords are present.

So for my question, I might search for 'Exchange' and 'phone.'

So, this only returns seven results, which is pretty easy to sift through what's relevant

to me and what's not.

And it looks like this top document is probably the article that's going to help me the most.

The articles are ranked in terms of how relevant the system thinks they are to your search

terms, and over on the right side you can see a little bit of information about the

articles, as well: their ID number, when they were most recently updated, and how many hits

the article has.

Let's click it and see if it has the information we need.

Thanks for watching!

I hope this helps you find the articles you need.

For more infomation >> Searching in the Illinois Technology Services Knowledge Base - Duration: 2:56.

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