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When you phone 9-1-1, the dispatcher doesn't tell you

that the ambulance is minutes away.

I work in Oxbow and I'm a CCA.

I also worked EMS.

Down there, there's 3 different services.

Redvers, Carnduff, and Oxbox.

And we cover probably a 100km radius, we're from

Manitoba border almost to Estevan, the United States border, and up.

Redvers is pretty much a volunteer thing.

They phone when they're in operation, they're usually not.

I've noticed just in the last five years

the amount of drug usage in small communities like Weyburn and Estevan has

like gone up tenfold. It used to be just mental health issues.

We had bipolars coming in, schizophrenics, et cetera.

Now we get a lot of people that are at

drug-induced psychosis and they come in they're you know coming off of

methamphetamines and having all kinds of delusions and hallucinations.

Not because of a mental pre-existing medical condition but because of the drug usage.

Cardiff's gonna be out of service for most of this month.

They're gonna be out of service more than they are in it.

Which leaves one ambulance to cover the whole area.

We're a smaller facility than say, in like Regina.

Regina is a fairly large psychiatric unit.

We only have ten rooms and ten beds.

But we kind of take all of southern Saskatchewan.

We've argued and tried to like get it out there

like when a school bus doesn't run on a snow day,

they put it on the radio and say they're not running.

Why are they not telling the community

that their ambulance service is not running that day.

They need to know because if somebody is in immediate danger,

they need to have the option to drive themselves or wait the hour.

Five years ago you know we didn't have as

many patients. We seem to be almost full or over full and turning people away and

having to send them to other units more often.

I filled in and for a year in Cardiff which is

my hometown and I did all eight cardiacs that year.

I was on every one of them and two of them were people my age and my friends' moms.

And they didn't make it, like I mean they were gone by the time we got there, right.

And so that's rough. And then you're required to go back to work for the rest

of your eight hours or you don't get a paycheck. There's no degriefing,

there's no... you know... you just carry on with your day.

And then I myself had a heart attack and

then I was like "I'm done, I can't do this job anymore, it's way too much."

The best part of the job is when you see somebody who

struggles and then they get over it. They get through it,

they come out clean, they come out on the other side.

We're all small and so it's 24 hour shifts.

We're required to work on the floor for eight hours because that's how you get paid

and then your own call for the rest of the 24 hours. You get four dollars an hour.

With this cut I'm going to have to work more.

So I go back on the casual, which means the people that are just starting out under me

aren't going to get the shifts which therein, in it really affects us because

if they can't go into different departments to stay within the Health Centre,

they go out and find other jobs.

And then all of a sudden, you have nobody to work.

For more infomation >> CUPE Health Care stories: The Lack of Rural Services - Duration: 3:34.

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For more infomation >> Funeral services set for man killed on US 24 Monday - Duration: 0:28.

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For more infomation >> Services for Veterans offered at Stand Down event in Springfield - Duration: 1:19.

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TMIN News 06: Goods and Services - Duration: 6:29.

MARK TRADEMAN, TMIN NEWS ANCHOR: Confused about how to identify

your goods and services?

You're not alone.

Stay tuned for some important tips and keep in mind...

Correctly identifying your goods and services is one of the most

critical aspects of your application.

A failure to correctly list the goods and services with which

you use the mark may prevent you from registering your mark.

And you will not be given a refund.

If you're asking what an "identification" is or what is

meant by "goods and services," think about it this way.

What do customers purchase from you?

An actual physical product that bears your trademark?

Or do they hire you to perform an activity for them?

If it's products, you have goods.

If it's activities, you have services.

Although the determination of whether you have goods or

services can be confusing, it's critical that you make the

correct identification.

To help you along, let's look at an example that applicants often

find confusing: T-shirts and the silk screening of t-shirts.

Let's say you designed a bunch of t-shirts and you want to

sell them.

If a customer purchases one, you're providing

goods: t-shirts.

Note that the customer didn't pay you to perform an activity.

He paid you for a "thing." You, then, are a goods provider and

you'd want to identify your goods as "t-shirts."

On the other hand, let's say a customer has created a new

design that she wants you to print on a t-shirt.

If you do as she asks, you're providing a service: a silk

screen printing service.

Now, although the customer does end up with a t-shirt, she

didn't come to you to purchase a "thing." She hired you to

perform an activity.

You, then, are a service provider and you'd want to

identify your services as "Imprinting messages on

t-shirts" or "Silk screen printing."

But "Wait!" you might be asking.

"Don't I need to put down that I'm selling my t-shirts?"

The quick answer is "No." The selling of your own goods is

never a service, but the providing of a convenient place

to purchase goods is.

So, if you have a website or a retail store where you provide a

place for people to purchase goods, such as t-shirts, then

you'd want to identify "retail store services." For our example

here, your services would be "Retail store and online retail

store services featuring t-shirts."

See the difference between them all?

It can be confusing, but just remember: goods are things that

bear your trademark; services are activities that you perform

for others.

The Office has a listing of acceptable goods and services in

the Trademark Manual of Acceptable Identifications of

Goods and Services, it's also known as the ID Manual.

For guidance, spend a few minutes with the ID Manual and

see if the Manual contains an identification that accurately

reflects your goods and services.

If so, use that ID in your application.

Keep in mind, however, that "accurate" does not mean "overly

specific." Selecting the general category of your goods

and services is perfectly acceptable.

For example, if your goods are t-shirts featuring rhinestones,

you do not have to include the information about rhinestones in

your identification or e-mail the Office to have the ID added

to the Manual.

You may simply identify your clothing in the application as

"T-shirts" or "Shirts" or even "Tops."

If the ID Manual does not contain an acceptable listing

for your type of good or service, and you're applying

through either TEAS RF ("TEAS Reduced Fee") or TEAS Regular,

use the "free-form text" option to explain the goods and

services in your own words.

If you're applying through the TEAS Plus form (and the ID

Manual does not contain an acceptable listing), you have

several options.

You can e-mail the Office to see if the ID can be added to the

Manual or you can start over and use either TEAS RF or

TEAS Regular.

In any event, be aware that "close doesn't count." Merely

choosing an identification in the Manual that is similar to

your goods and services, but that does not accurately reflect

them, can cause major problems in your application and could

prevent the eventual registration of your trademark.

In addition, it's important to list the correct ID, because you

can't add goods and services later and you can't switch back

and forth between goods and services if you get it wrong.

Also remember that an ID should not indicate a "manner of use."

That is, the ID should not indicate how you intend to

market your goods and services.

So, unless you actually sell business cards to other people

or provide actual advertising services for other people, do

not write down "business cards" or "advertising." Your ID should

specify either the actual goods upon which your mark is used or

the actual services with which your mark is used.

Another common mistake is to list every type of good or

service within an International Class.

Doing this may cause major delays for your application.

You should only list the goods and services with which you are

actually using the mark or have a bona fide intent to use

the mark.

If you discover later on that you want to add additional goods

and services, you must file a new application to cover those

goods and services.

Essentially, although you can modify wording in your original

application to clarify the exact nature of your goods and

services, you cannot simply add goods and services to

that application.

Correctly identifying your goods and services is critical.

Take your time and choose carefully and wisely.

The registrability of your mark may depend on the ID that you

choose now.

Feel free to replay this broadcast and click on any of

the links within the form for more information.

And keep an eye out for more of these broadcasts throughout

the website.

I'm Mark Trademan, Trademark Information Network.