Welcome to SafeWork SA's toolbox series
on avoiding utility strikes.
This series has been developed for anyone,
including home renovators,
who are planning on digging
or working near overhead power lines.
So, what are utilities?
Utilities are services that supply electricity,
communications, gas, street lights, water and sewerage.
They are supplied via cables, conduits,
ducts, fibre optics, pipes and wires.
Sometimes you can see signs of them,
but often they are buried, unseen, or forgotten.
The consequences of striking underground
or overhead infrastructure can be significant
such as service interruptions, costly repair bills,
injury and even death can be a real possibility.
Incidents might not happen right away.
They can be delayed,
especially if contact damage
is unreported and goes unrepaired.
Imagine if power was cut to a hospital,
or an emergency call centre
was without communication lines.
Because damage can affect whole communities,
it's essential this network is protected.
No matter your project size,
whether for business or private,
you need to get as much information as possible
about the location of all utility services
to prevent you from accidentally damaging them.
You could be installing a sign post,
landscaping a front yard, or building a fence, using a ladder,
or constructing a multi-lane highway.
This series is for you.
We start the series
with how to get information on underground services,
steps that need to be taken to locate those services,
and the risks associated with excavation work.
We continue with safe distances for people and equipment
working in the vicinity of overhead power lines,
and also go through safe distances
when building a structure,
including scaffolds near power lines.
The final toolbox explains what actions to take
if you strike a gas or power line.
This toolbox will show you the process
of getting free underground
essential services information, their limitations,
and why this information is only the first step.
'Dial Before You Dig' is a free national community service
that connects people undertaking excavation work
with the owners of underground services.
To recap, these services include communications,
water, gas and electricity, just to name a few.
Anyone planning to dig,
whether in the city, at home, or on an industrial property
should contact Dial Before You Dig before starting,
no matter what the job - domestic, civil or commercial.
'Dial Before You Dig' helps
with the free exchange of information
between you and the utility owners
to help you get the job done safely.
The service is designed to protect
South Australia's vital underground network
of pipes and cables
and those individuals working around them.
Before you start digging,
the first step is to lodge an enquiry
with Dial Before You Dig at 1100.com.au
on your desktop or mobile device.
You will need to provide information on your project
including location, type of work and timelines.
Not good on a computer?
No problem, call the national call centre on 1100.
Once you have provided the information,
Dial Before You Dig responds directly to you
with an email confirming your enquiry
and sends your information to the owners
of all underground services
who are Dial Before You Dig Members.
The utility owners affected in your proposed area of work
will respond directly to you
with cable and pipe locations,
generally in the form of plans.
You may get a number of separate plans
depending on what services run through your project area.
When you get them, study the plans closely
to make sure they are for the correct location,
and make sure you understand
what the symbols mean before you proceed.
If you don't understand any part of the information,
contact the service owner
Utility owners may provide additional instructions
on locating and working near their underground assets.
This may include Duty of Care statements,
details of accredited locators, permit information,
instructions on using certain equipment around assets,
and how to obtain onsite assistance if required.
All information provided by the utility owners
must be taken into consideration
and kept available with the plans onsite
and referred to before and as you dig.
Ensure you have received all plans before starting work.
Be aware Dial Before You Dig plans alone
do not include service lead-ins to property
and may not identify all underground pipes or cables
Some may be part of a private installation
and some of Australia's underground asset owners
are not members of Dial Before You Dig.
Never assume that the plans you receive from your enquiry
contain exact location of underground assets.
The plans indicate what services are present
and should be used in conjunction with service location,
which is further explained in Toolbox 2:
Locating Underground Utilities.
If you find any errors in the plans you have,
please contact the asset owner and advise them
so they can update their records.
So in summary, contact Dial Before You Dig
at www.1100.com.au or call 1100 before you start work.
Ensure you receive all the plans before you start digging.
Call the service owner
if you don't understand any part of the plans or symbols.
Always keep the plans available on site
and make others aware of them.
Remember underground location plans
provide information about network presence only;
they do not pinpoint the exact location.
Now that you know more about Dial Before You Dig,
the next episode will explain
how to physically find utility assets on site.
For more information on workplace safety,
visit safework.sa.gov.au
or call us on 1300 365 255.
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